Help Desk Specialist Jobs

1. Manage Help Desk requests.

2. Provide frontline computer trouble shooting / problem resolution.

3. Process System Access requests.

4. Coordinate hardware repair.

5. Install and configure desktop computers and printers.

6. Perform administrative duties (ordering supplies, receiving of equipment, and performing inventories)

7. An ability to prioritize and organize work effectively.

8. An ability to work under pressure and tight deadlines.

9. Excellent investigative and problem solving abilities.

10. Assist in process and documentation improvements.

11. Perform other duties as assigned.

JOB REQUIREMENTS

1. Associate’s degree or 2 years of college in IT related field.

2. 1 year of technical experience supporting hardware and software in multi-user networked environment.

3. Must be personable, have a customer-friendly attitude and have the ability to work in a team environment.

4. Strong knowledge of Microsoft Office client applications

5. Strong communication skills are required.

6. Must be self-motivated and able to work without supervision

Thanks and Regards

Muthu Selvi

Technical Recruiter

[email protected]