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Help Desk Analyst Jobs in Texas

Ga Dhs - Help Desk Analyst Shines (712556)
By NITELINES USA, INC At , Atlanta $28.00 - $28.67 an hour

The Georgia Department of Human Services (DHS), Office of Information Technology is seeking candidates for the temporary contractor position of GA SHINES Help Desk Analyst in Atlanta, Georgia. ...

Doas Help Desk Analyst 1 (712632)
By NITELINES USA, INC At , Atlanta $22 an hour
Confer with staff, users, and management to establish requirements for new systems or modifications.
2+ years experience performing as Helpdesk Technician with hands on knowledge in resolving issues with
Oversee the daily performance of computer systems and applications.
Answer user inquiries regarding computer software or hardware operation to resolve problems.
Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems,
Help Desk Analyst- Remote Role
By ARK Solutions At , Atlanta, Ga

Experience working in a Help Desk environment

Itcs Help Desk Workforce Management Analyst
By Health & Human Services Comm At , Austin, 78751, Tx $4,013 - $5,332 a month

Top 10 Tips for Success when Applying to Jobs at HHSC and DSHS

Help Desk Analyst Jobs
By University of Florida At , Gainesville, 32611, Fl $18 - $20 an hour
In addition to paid time off, the University of Florida offers a very competitive benefits package.
$18 to $20 an hour; commensurate based on education and experience.
The ideal candidate will possess the following experience and skills:
Works with core service providers to ensure that the help desk can provide knowledgeable, timely, and friendly support to campus end-users
Experience providing direct customer support
Typically has 2 to 5 years of IT work experience, including managing projects
Help Desk Analyst Jobs
By Pinnacle Group, Inc. At San Antonio, TX, United States
Responsible for ATM configuration management of ATM devices in the ATM Monitoring applications
Assis with ATM ticket management and monitoring for L1 as needed including providing on-call support for escalations
L2 Support is responsible for managing ATM software releases, configurations and tickets for client ATM’s globally.
Assist with Nextgen ATM Conversion
Scheduling and software deployments for multiple countries
Monitoring and remediation of ATM software failures
L2 Help Desk Analyst (Contract)
By Elastify At Houston, TX, United States
3 to 5 years of experience in a technical helpdesk environment.
Experience with working through escalations from Level 1 support staff and providing Level 2 support of a day-to-day basis.
Demonstrated experience with Office 365, Sharepoint, Teams
Knowledge of Microsoft cloud technologies including Azure, Active Directory, Defender, Intune and Autopilot
Help Desk Analyst Jobs
By BITS - Bolder IT Solutions, INC At Denver Metropolitan Area, United States
Must provide demonstrated experience in the Cyber Security domain. Certifications are encouraged.
5 Years minimum experience administrating Microsoft Active directory based networks and servers.
BITS is hiring for several positions.
If you are interested in joining the team go to https://bitshelpdesk.com/join-the-bits-team/.

Are you looking for an exciting opportunity to use your technical skills to help customers? We are looking for a Help Desk Analyst to join our team and provide excellent customer service. You will be responsible for troubleshooting technical issues, providing technical support, and resolving customer inquiries. If you are a motivated individual with a passion for technology, this could be the perfect job for you!

A Help Desk Analyst is a customer service professional who provides technical assistance to customers and employees. They are responsible for troubleshooting hardware and software issues, providing technical support, and helping customers with their inquiries.

What is Help Desk Analyst Skills Required?

• Excellent customer service skills
• Knowledge of computer hardware and software
• Ability to troubleshoot technical issues
• Knowledge of network systems
• Ability to work independently and as part of a team
• Excellent communication and problem-solving skills

What is Help Desk Analyst Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional
• Experience in customer service or technical support

What is Help Desk Analyst Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network systems
• Knowledge of customer service principles and practices

What is Help Desk Analyst Experience?

• Previous experience in customer service or technical support
• Experience troubleshooting hardware and software issues

What is Help Desk Analyst Responsibilities?

• Provide technical assistance to customers and employees
• Troubleshoot hardware and software issues
• Provide technical support to customers
• Respond to customer inquiries
• Assist customers with their inquiries
• Maintain customer records
• Update customer information