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It Desk Help Technician Jobs in Orange, New York

Help Desk Technician Jobs
By The Select Group At Florida, United States
Provide Level 1 remote IT support (through phone and email) for Foundation Risk Partners
3+ years’ experience as a help desk T1 consultant
Heavy acquisition flow– swapping old equipment to new equipment
Ensuring that no loss in documents or applications when migrating from old company computer to new company computer
Installing hardware to computers: printer and scanner installation
Onboarding and offboarding of user accounts
It Help Desk Jobs
By monday.com At New York, United States
Exceptional organizational and time management skills
Respond to IT support tickets, troubleshoot hardware and software problems with Apple and Microsoft products, both on-site and remote within SLAs.
Working knowledge of A/V conferencing systems (Zoom, Crestron)
Customer service oriented, strong communication skills and ability to work in fact paced environment
Excellent analytical and problem solving skills with attention to details
Advanced troubleshooting and multi-tasking skills
Help Desk Technician Jobs
By Council on Foreign Relations At , New York, 10065 $50,000 - $60,000 a year
Pay commensurate with experience and education
Build on technical knowledge base through department sponsored training and reading of industry-related publications.
Excellent interpersonal and communication skills
The ability to analyze and evaluate user-reported problems, identify patterns, and apply technical knowledge to develop effective solutions.
Ability to work independently with proven ability to problem solve; strong critical thinking skills
Exceptional organizational skills, along with strong follow-through and attention to detail
Help Desk Technician Jobs
By Mozaic At Waterloo, NY, United States
Audit agency computers, users, file access and other HIPAA, NIST, CMMC or compliance requirements that the agency participates with.
High school diploma with at least two (2) years of experience providing hardware and software support to small-to-medium sized companies.
Experience with Windows operating systems, Microsoft Office Suite, Microsoft Active Directory
Knowledge of basic networking concepts or theory preferred
Experience with computer hardware, laptop hardware, printers and other business technology preferred.
Paid Comprehensive Training and Certification Programs
Help Desk Technician / It Support Specialist (Legal/Law Firm)
By The Goodkind Group, LLC At New York, NY, United States
Hybrid Work Schedule – Work onsite and from home
accordingly. Additional responsibilities include assisting with IT related
Minimum 1 year of law firm experience
Help Desk Technician / IT Support Specialist (Legal/Law Firm)
Midsize law firm is hiring a Help Desk IT Technical Support Specialist whose primary
responsibility is to respond to incoming requests to the IT Help Desk via
Help Desk Technician Jobs
By Perfect computers At Brooklyn, NY, United States

Seeking a level 2 to add to our team Windows 7,10,11 Windows Server 2012, 2016, 2019, 2021 Systems administration including Active Directory, Windows Group Policy Troubleshooting DHCP, DNS, file, and ...

Help Desk Technician Jobs
By NexusTek At New York City Metropolitan Area, United States
• Experience with ticketing systems required and managed services a plus
Open to work from home opportunities within New York or Delaware
• Excellent listening, judgment, and critical thinking skills
• Well-organized; ability to manage multiple activities simultaneously
• Experienced with Windows Server technologies and desktop operating system
• Experienced with network configuration and troubleshooting
It Help Desk Support Associate
By Bain & Company At New York, NY, United States
Annual discretionary performance bonus   
4.5% 401(k) company contribution, which increases after 3 years of service and is 100% vested upon start date  
Generous paid time off, including parental leave, sick leave and paid holidays  
Fully vested 401(k) company contribution  
Paid Life and Long-Term Disability insurance  
This role may also be eligible for other elements of discretionary compensation
It Service Desk Professional I (Help Desk)
By iSpace, Inc. At New York, United States
A combination of experience and/or technical certifications may be considered in lieu of the educational requirements
Use basic IT Knowledge and problem-solving skills to ask the appropriate probing questions to determine, diagnose and solve computer-related issues
Skilled in working with remote support tools
Log and document troubleshooting steps taken, and solutions applied, in a manner consistent with current knowledgebase practices
Will be working with ServiceNow, Cisco (for remote support), WebEx messaging and Jabber
Six months of IT customer support related experience
Help Desk Technician Jobs
By PRI Technology At New York, NY, United States
2 years of help desk support experience in the banking/wealth management/financial industry.
Experience troubleshooting/managing O365, Active Directory
Experience working with C-level executives
MAC and Windows support experience
Helpdesk support in Banking/Financial experience preferred.
It Help Desk Support
By Peraton At , New York, 10001, Ny $51,000 - $82,000 a year
Alerts management to recurring problems and patterns of problems. Respond to and diagnoses problems through discussion with users.
Follow a set work schedule as assigned by management.
Bachelor's degree with 4 + years or High School diploma with 8-10 years of relevant experience.
Minimum of 2 years of experience working in a help desk environment with ServiceNow tools.
Prior experience with HHS and/or the Office of Inspector General customer, is a plus.
Must have great oral and written communication skills.
It Assistant: Level 1 (Temporary To Permanent) - It Technical And Help Desk Specialist, Evenings & W
By The City University of New York At New York, NY, United States
Additional experience and/or education that can be met by ONE of the following:
A minimum of six months of full-time experience in a computer or technology-related position.
High School Diploma, G.E.D., or equivalent
It Help Desk Technician
By Crowdtap At New York, NY, United States
Set up/remove user accounts on systems, implementing automated methods when possible
Maintain (patches, updates, and fixes) software used on desktop systems including OS, antivirus and malware protection
Track and update IT inventory
Work with vendors to help resolve technical issues
Work with technology teams to identify risks and address identified issues
Assist with developing/maintaining our Jira Confluence
It Help Desk Technician
By Medix™ At Corning, NY, United States
Proven experience as a service desk technician or in a customer support role
Excellent written and oral communication skills
Serve as the first point of contact for customers seeking technical assistance over phone and email
Resolve issues with Windows 10, WiFi connectivity issues, Exchange, and MS Office 365
Handling password resets in Active Directory and setting up new workstations
Direct unresolved issues to the next level of support personnel
Help Desk Technician Jobs
By Geller & Company At , New York, 10017, Ny $100,000 - $150,000 a year
Providing IT support to customers at home locations including Executives/Senior Management (occasional local travel required)
Experience using IT service management applications like ServiceNow or similar
Fielding inquiries/problems and providing updates to all users on progress and completion of requests including Executives/Senior Management
Providing desktop support for computers and software through phone and direct contact including Executives/Senior Management clients
Providing IT support in-house and at client locations (remote, onsite fill-in, or assignment)
1-2 years of experience in an Executive support capacity
Help Desk Technician Jobs
By Bard College At , Annandale-On-Hudson, 12504, Ny $23 - $25 an hour
Practical knowledge and experience with installation, operation, and troubleshooting of virus/malware/spyware removal/detection tools
Field calls/office visits/remote support as necessary
1-2 years experience supporting Macs, PCs, printers, software & hardware
Responding to Helpdesk calls, emails, and walk-ins
Entry of support tickets for other groups within IT
Student employee training and scheduling
It Help Desk Manager
By United States Fund for UNICEF At , New York, Ny $98,000 - $122,400 a year
· Strong leadership and management skills, including the ability to motivate, coach, and develop technical support specialists.
· Knowledge of ITIL or other IT service management frameworks.
Implement IT Service Management (ITSM) and IT Infrastructure Library (ITIL) practices to the Help Desk team.
· Excellent communication and interpersonal skills, including the ability to communicate technical information to non-technical end-users.
· Strong problem-solving skills and the ability to think creatively to develop solutions to complex technical issues.
Act as the primary point of contact for the Leadership Team’s support requests
It Help Desk Technician (On Site)
By Malarkey Roofing Products At Williamsport, OH, United States
Collaborates with the Managed Service Provider (MSP) under contract with Malarkey Roofing.
Utilizes helpdesk ticketing software to monitor IT helpdesk requests and responds quickly and effectively.
Monitors IT helpdesk requests and responds quickly and effectively.
Works with software and telecommunications vendors to resolve on-site provider issues.
Collaborates with IT Dept to resolve broader software and networking issues affecting the local area network and employees.
Assists the IT Department and Human Resources with onboarding new employees and employee separation tasks.
Junior It Help Desk - Windows
By SimVentions At Locust Grove, VA, United States

Telework: None Ability to obtain a Secret Clearance (US Citizenship Required) Experience : Junior - 2 Years required IT Help Desk Support Specialist II As an IT Help Desk Specialist II, the candidate ...

Junior It Help Desk - Windows
By SimVentions At Woodbridge, VA, United States

Telework: None Ability to obtain a Secret Clearance (US Citizenship Required) Experience : Junior - 2 Years required IT Help Desk Support Specialist II As an IT Help Desk Specialist II, the candidate ...

Junior It Help Desk - Windows
By SimVentions At Manassas, VA, United States

Telework: None Ability to obtain a Secret Clearance (US Citizenship Required) Experience : Junior - 2 Years required IT Help Desk Support Specialist II As an IT Help Desk Specialist II, the candidate ...

Junior It Help Desk - Windows
By SimVentions At Thornburg, VA, United States

Telework: None Ability to obtain a Secret Clearance (US Citizenship Required) Experience : Junior - 2 Years required IT Help Desk Support Specialist II As an IT Help Desk Specialist II, the candidate ...

Junior It Help Desk - Windows
By SimVentions At Spotsylvania Courthouse, VA, United States

Telework: None Ability to obtain a Secret Clearance (US Citizenship Required) Experience : Junior - 2 Years required IT Help Desk Support Specialist II As an IT Help Desk Specialist II, the candidate ...

Help Desk Technician Jobs
By NOVALINK SOLUTIONS LLC At Towson, MD, United States
Experience with remote troubleshooting preferred
Possession of A+ (Remote Technician) and Network+ certification is preferred
Levels Of Skills And Abilities
Knowledge of computer operations and support
Skill in installing, configuring, maintaining, and trouble-shooting operating
Skill in communicating clearly and effectively
It Technical Help Desk 2
By Aditi Consulting At United States
- Organizational Incident Management experience
- Management and facilitation of Incident reporting for Dealer eSites availability.
- Additional duties as assigned by ITSM Operations management.
Incidents reporting for dealers. Incident & Problem management.
- Requires a college or university degree, technical certification or equivalent experience.
- Manage Dealer eSites incidents to drive incident resolution and Mean Time To Repair (MTTR) metrics.
Help Desk Technician (Arlington, Va)
By Innovative Driven At Arlington, VA, United States
Manage On-prem AD to include users, groups and group policy management.
Associates or bachelor’s degree in CS, CIS, or equivalent combination of education and experience in related field
Manage Tape Backup System (Hardware, Software and Processes)
Manage O365 Platform to include users, licenses, SharePoint, Exchange, Teams, etc.
Advanced Experience supporting a Microsoft/365 environment (ADUC, Windows 10 desktops, etc.)
This is a HYBRID position – 3 days in the Arlington, Virginia office and 2 days remotely.
It Help Desk/Service Coordinator
By PRI Technology At Litchfield County, CT, United States
Knowledge of the ITIL framework and experience implementing ITIL (or similar) standards in a Help Desk environment is preferred.
Promotes strong customer service values, creative problem solving, continuous process improvement, collaboration, and strong communication skills within the Support Services team.
Coordinates resources to assist Audiovisual and Media IT staff in the support of classroom technologies.
Leads computer refresh rollouts in collaboration with the Director of IT User services.
Takes the lead on the 3rd party relationship with outside MSP
Develops strong relationships at all levels of the organization and across academic and administrative departments to improve communication and trust.
Help Desk Technician Jobs
By STOPSO At Orlando, FL, United States
Education, Experience, And Security Requirements
Analyze and resolve trouble tickets utilizing tools such as remote desktop
Meet established service level metrics for call response, technical support, and customer service
Input trouble calls into the ticket tracking system. Ensure all relevant information is gathered and documented
Resolve trouble calls; in person at the help desk, over phone, and/or through email
Escalate trouble tickets when required by service desk processes to Tier II, Tier III, or appropriate team/individual
Help Desk Technician (Top Secret Required)
By Gridiron IT At Washington, DC, United States
Resolve customer service requests over the telephone, through desktop consultation with users, or by using remote management software;
Minimum Experience, Education, and Certification
Experience performing (3-5 years) service desk-side support activities.
Knowledge of Federal policies and mandates, the items listed are subject to updates, virtualization, and consolidation.
Experience maintaining desktop computers, notebooks, tablets, smartphones, computer peripherals, and other similar devices
Experience with Microsoft Office, Microsoft Outlook, Microsoft Project, Tableau, Adobe Creative Suite including Photoshop, and Adobe Acrobat Professional
Part-Time It Help Desk Specialist - Remote ($19.52 / Hour)
By Talentify.io At United States
Familiarity with contact center management database
1+ years of related experience
Experience troubleshooting software and hardware issues
Previous experience working with a ticketing system
Background Investigation, Credit Check, eQIP Suitability, and Skills Assessments Required
Respond to incoming service calls and/or self-service ticketing queues to provide accurate information
Help Desk Technician Jobs
By A. Duda & Sons, Inc. At Oviedo, FL, United States
Microsoft, Cisco, service management certifications (preferred)
A+, Server +, Network+ knowledge (certification preferred)
Working knowledge of Microsoft Suite of applications and remote control tools
Strong customer service and organizational skills, including excellent interpersonal and communication skills
Working experience troubleshooting software and hardware issues
Knowledge of ITIL foundation (preferably ITiLv3 certified)
It Help Desk Agent- Part Time With Benefits (Not Hybrid/Not Remote)
By Parkland Health and Hospital System At , Dallas, 75201

Education - High School Diploma Required. - Prefer Bachelor's degree in Information Technology; Business or CompTIA certifications.

Security Administrator/It Help Desk
By Corestaff Services At United States
We are seeking Remote Security Administrator/ IT Help Desk for a contract role.
• Process and manage work coming in through all channels including tickets, emails, phone calls, etc.
Required experience, Service Desk, Active Directory, Service Now Ticketing and SalesForce Access
• Provision/de-provision Plan Service Center user ID access
• Trouble basic complex access issues Quality Control check work being completed
• Adhere to established time standards and maintain standard productivity and quality levels
Help Desk Technician Jobs
By Scandinavian Tobacco Group At , Richmond, 23223
Knowledge of infrastructure management and operating software Intune, Active Directory, Phone systems, VC technology
Minimum 5 years’ help desk experience a MUST
Service-oriented, self-starter with a flexible mindset and strong communication skills
Experience with Office365 and Teams
Your areas of knowledge and expertise (that matter the most for this role):
Handling (first and second-line) IT incidents
Help Desk Technician Jobs
By Library Systems & Services, LLC At Bowie, MD, United States
Experience using OpenText Media Management or similar DAMS software
Experience developing training materials, user guides, and related functional documentation
Adaptable to changing priorities and able to learn new technologies.Preferred Qualifications:
Experience using Libsafe or similar preservation software
Receives and logs new issues related to the DAMS/Preservation systems in a Museum provided ticketing system
Triages tickets, troubleshoot functional tickets and assigns technical tickets to the appropriate point of contact
Help Desk Technician Jobs
By Fluidra North America At , Carlsbad, 92010 $27 - $32 an hour
3+ years’ experience in an IT related position
Laptop and Desktop hardware experience
Full range of health benefits including medical, dental & vision, short & long-term disability
Educational assistance up to $7,000 per year
College or Technical degree/ certification preferred. High School diploma or equivalent required
Respond to phone and email help desk requests to assist with first level hardware and software support.

Are you looking for a challenging and rewarding role as an IT Desk Help Technician? We are looking for a motivated individual to join our team and provide technical support to our customers. You will be responsible for troubleshooting hardware and software issues, providing technical advice, and helping customers with their IT needs. If you have a passion for technology and a desire to help others, this is the job for you!

Overview IT Desk Help Technician is responsible for providing technical support to end users in an organization. This includes troubleshooting hardware and software issues, setting up and configuring computers, and providing assistance with network and system issues. The IT Desk Help Technician is also responsible for maintaining the organization’s IT systems and ensuring that they are running smoothly. Detailed Job Description The IT Desk Help Technician is responsible for providing technical support to end users in an organization. This includes troubleshooting hardware and software issues, setting up and configuring computers, and providing assistance with network and system issues. The IT Desk Help Technician is also responsible for maintaining the organization’s IT systems and ensuring that they are running smoothly. The IT Desk Help Technician is expected to be able to diagnose and resolve technical issues quickly and efficiently. Job Skills Required
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Ability to troubleshoot hardware and software issues
• Ability to provide technical support to end users
• Excellent customer service skills
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• A+ certification or equivalent
• Experience working in a technical support role
• Knowledge of Windows and Mac operating systems
• Knowledge of network systems and protocols
• Excellent customer service skills
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of Windows and Mac operating systems
• Knowledge of troubleshooting hardware and software issues
• Knowledge of customer service principles
Job Experience
• Previous experience working in a technical support role
• Experience with setting up and configuring computers
• Experience with providing technical support to end users
• Experience with maintaining IT systems
Job Responsibilities
• Troubleshoot hardware and software issues
• Set up and configure computers
• Provide technical support to end users
• Maintain IT systems
• Monitor system performance
• Respond to user inquiries
• Update system documentation
• Assist with network and system issues
• Ensure compliance with security policies