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Customer Support Trainee Jobs

Customer Support Jobs
By InComm Payments At United States
Define and manage support processes for healthcare & benefits accounts for activities such as
Manage coverage of customer support hours per service level requirements.
Define escalation procedures, including work with product and engineering teams to troubleshoot problems; manage ticket backlog
5+ years experience of customer support, preferably in the financial or health insurance services industry
Experience managing platforms such as Zendesk or Salesforce Service Cloud.
Assist in evaluating emerging support channels and technology.
Director Customer Support Jobs
By Viirtue, Inc. At St Petersburg, FL, United States

Job Description Job Listing: Support Director at Viirtue Inc. Are You the Nerdy, Fun-loving Leader We've Been Searching For? About Viirtue Inc. We're the venture backed pioneers of a proprietary ...

Director Customer Support Jobs
By Swooped At United States
Understand intrinsically the need to be customer-focused and be constantly challenging how we can improve customer experience
10+ years of experience in customer support of enterprise products, with a significant focus on distributed systems
Strong experience with public cloud providers
Experience working with and administering/customizing Zendesk
Experience supporting a SaaS platform
Experience supporting a streaming platform and/or Apache Kafka
Customer Support Technician Jobs
By University of Kansas At , Lawrence, 66045 $38,000 - $42,000 a year
Experience with educational assessment systems
High school diploma/GED and one year of relevant experience
Experience providing technical support via phone, email and chat.
Working knowledge of MS Office Suite including Excel, Word and Outlook
Basic working knowledge different operating systems such as Windows, MacOS, iOS/iPadOS, and ChromeOS
Excellent writing and verbal communication skills
Customer Support Technician Jobs
By Cartelux At , Remote
Familiarity with task management - Trello, Jira
If you're a self-managed, talented professional with exceptional relationship skills, we want to hear from you!
Understanding and experience of Responsive CSS and it’s frameworks, and their associated quirks
Experience as a content administrator managing complex CMS'
Experience with Javascript and MySQL
Experience with Google+ Facebook ads suite and analytics +
Customer Relations Trainee Jobs
By connect.az At Gilbert, AZ, United States
Conceptualize and lead promotional fundraising campaigns, working closely with the Senior Marketing Manager
Develop and showcase leadership skills throughout the entry-level
Assist senior-level Marketing Manager with any other designated projects
1 year of experience in customer service or customer-centric industry is required
Communicate and interact directly with potential donors
Identify specific target markets to help promote our charity partners' core mission within the community
Customer Relations Trainee Jobs
By connect.az At Mesa, AZ, United States
Conceptualize and lead promotional fundraising campaigns, working closely with the Senior Marketing Manager
Develop and showcase leadership skills throughout the entry-level
Assist senior-level Marketing Manager with any other designated projects
1 year of experience in customer service or customer-centric industry is required
Communicate and interact directly with potential donors
Identify specific target markets to help promote our charity partners' core mission within the community
Customer Support Jobs
By HIRECLICK At Sioux Falls, SD, United States
Previous experience with Customer Relationship Management systems is preferred.
Participate in formal education and self-study to gain knowledge of HIRECLICK and recruitment software products.
Experience in communications, marketing, business, information systems, or comparable work experience.
Experience in assisting clients via phone, email, and webconferencing.
Excellent interpersonal and communication skills.
Strong analytical and problem solving skills.
Customer Support Jobs
By REPAIRIFY, INC. At Plano, TX, United States
Minimum of High School Diploma
Basic account billing and/or customer service background preferred.
Proficiency in QuickBooks a plus.
Customer Support Jobs
By Vitu At Minnesota, United States
Knowledge of automotive industry is required; dealership experience is preferred.
Excellent communication and interpersonal skills
Strong organizational skills and ability to follow directions
Strong computer and related technical skills
Respond to all customer and employee inquiries and issues with a positive attitude.
Audit and verify paperwork against DVS policies, providing notice to customers and to DVS as set by company procedures.
Customer Support Jobs
By InfiCare Staffing At Phoenix, AZ, United States

Hi, I am Saurabh Kumar in the process of identifying excellent employee for our client's needs. Please review the requirement that I have posted below & let me know if you would like us to ...

Customer Support Jobs
By MHP – A Porsche Company At United States
Proven experience in help desk support or other customer support role
Associate's degree or 1 years of helpdesk work experience, required.
Excellent written and verbal communication skills
Serve as the first point of contact for customers seeking assistance over the phone or email
Determine the best solution based on the issue and details provided by customers
Walk the customer through the problem-solving process
Director, Customer Support Jobs
By Stride At United States
benefits and perks Stride offers
Meet your new teammates, learn what they do and what makes Stride a special place to work
Learn about our core values, mission, vision, and company goals
Meet the executive team and leaders across the organization, and being building strong relationships with them
Understand current support goals and priorities, KPIs, and roadmaps for the support team
Dive into our support tools, process flows and data, taking stock of current practices and infrastructure
Customer Support Researcher Jobs
By LexisNexis At United States
· Applying established standards to the order management process to effectively meet departmental objectives
Do you enjoying answering and researching legal queries?
Are you a customer-centric and data-driven individual?
Join us in shaping a more just world.
· Conducting research and providing information obtained by using internal and external resources
· Managing the life cycle of Expert Witness Search requests
Customer Support Engineer Jobs
By Michael Page At New York, United States
Experience working with SSRS and SSIS.
Experience with support and ITIL processes.
Knowledge of windows azure infrastructure.
Opportunity to work within a leading software service company|Competitive Compensation
An understanding of Level 1 and Level 2 Support.
Informational Technology Support Trainee
By Dallas International University At , Dallas, 75236, Tx
Positive, can-do attitude, exhibiting confidence in abilities thereby encouraging others.
Has a working knowledge of the Microsoft Office suite.
Has a working knowledge of the MS Windows operating systems.
Ability to be punctual for training and work shifts.
Eager and willing to learn whatever is necessary to perform job functions.
Has a servant's heart, able to interact with those inside and outside of the IT Department
Customer Support Jobs
By Synectics Inc. At Arlington Heights, IL, United States
Help Desk Ticket Management skills
This position will provide support for Managed Customers.
PC skills including Microsoft Office
Telephony, Data, SDwan, Cisco, IP experience a plus
Create tickets, status, update tickets and closed tickets
Trouble shoot their SDwan devices
Customer Support Assistant Jobs
By Spirit Daughter At United States
2-3 years experience in Customer Support.
Must have experience with Instagram.
Some experience in retail or any customer-facing role. Customer-first attitude.
Excellent written and verbal communication skills.
Experience working in customer support software like Gorgias or Zendesk. Experience with Shopify, ReCharge, SendOwl.
Must be available on weekends.
Customer Support Engineer Jobs
By Enveyo At , Provo, 84601, Ut
Develops the tools, processes, and methods based on best practices to improve the client’s experience with the software
Excellent interpersonal and communication skills to maintain strong relationships with clients and provide customer service
Strong planning and organization skills; ability to think critically
1-5 years’ experience working in a technical, consulting, or client-facing role who has supported an enterprise system
Experience working with big data is preferred
Flexible schedule + 100% remote work opportunity
Director, Customer Support Jobs
By Klaviyo At Boston, MA, United States
Excellent time management skills with a proven ability to meet deadlines.
Oversee performance management processes for their entire business unit
Provide guidance and support to direct reports, composed of front-line managers.
Continuously provide input to scale and improve internal processes as well as customer support offerings.
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.

Are you looking for an exciting opportunity to learn and grow in the customer service industry? We are looking for a Customer Support Trainee to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful advice and solutions. If you have a passion for helping others and a desire to learn and grow in the customer service industry, this could be the perfect job for you!

Overview Customer Support Trainee is responsible for providing customer service and technical support to customers. They are responsible for responding to customer inquiries, troubleshooting customer issues, and providing solutions to customer problems. They must be able to communicate effectively with customers and have a strong understanding of customer service principles. Detailed Job Description The Customer Support Trainee is responsible for providing customer service and technical support to customers. This includes responding to customer inquiries, troubleshooting customer issues, and providing solutions to customer problems. The Trainee must be able to communicate effectively with customers and have a strong understanding of customer service principles. The Trainee will also be responsible for providing training to new customer service representatives and helping to develop customer service policies and procedures. Job Skills Required
• Excellent customer service and communication skills
• Ability to troubleshoot customer issues
• Knowledge of customer service principles
• Ability to work independently and as part of a team
• Knowledge of computer systems and software
• Ability to multitask and prioritize tasks
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience preferred
• Knowledge of customer service principles
• Knowledge of computer systems and software
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Excellent customer service and communication skills
Job Knowledge
• Knowledge of customer service principles
• Knowledge of computer systems and software
• Knowledge of customer service policies and procedures
Job Experience
• Previous customer service experience preferred
• Previous training experience preferred
Job Responsibilities
• Respond to customer inquiries and provide solutions to customer problems
• Troubleshoot customer issues
• Provide training to new customer service representatives
• Develop customer service policies and procedures
• Maintain customer service records
• Monitor customer service performance
• Assist with customer service initiatives