Informational Technology Support Trainee

IT Support Trainee

Job title IT Support Trainee

Job type Part time or Full time

Reports to IT Director

Job Summary

The Information Technology (IT) Support Trainee will enter the IT Department with a willingness
and ability to learn what is necessary in order to supplement the IT Department with performing
the duties and responsibilities of supporting the technology needs of Dallas International
University.

Position Responsibilitiesi
The Information Technology Support Trainee will be responsible to the IT Director and other IT
members. The Support Trainee will be responsible for learning what is required to become a part
of the IT Department, and to assist with computer related tasks. The Support Trainee will be
responsible to grow in ability and capacity as they humbly and ably acquire training and skills in
conjunction with work experience.

Required Attributes

• Ability to be punctual for training and work shifts.

• Eager and willing to learn whatever is necessary to perform job functions.

• Excellent communication skills.

• Has a servant's heart, able to interact with those inside and outside of the IT Department

• With humility and grace.

• Positive, can-do attitude, exhibiting confidence in abilities thereby encouraging others.

• Good interpersonal skills.

• Has a working knowledge of the Microsoft Office suite.

• Has a working knowledge of the MS Windows operating systems.

Education / Experience

• Bachelor's degree preferred.

Training and Orientation

• The Support Trainee will be provided with on-the-job training and orientation.

Time Required

IT Support Trainee 1 03/13/2023

Location

• International Linguistics Center - Dallas – Dallas international University.

The above position requires the candidate to be in one of the following categories:

• A self-funded volunteer or

i The intent of this job description is to provide a representative summary of the major duties and responsibilities. Staff members
may be requested to perform job-related tasks other than those specifically presented in this description.