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Customer Support Trainee Jobs in Arkansas

Customer Support Jobs
By InComm Payments At United States
Define and manage support processes for healthcare & benefits accounts for activities such as
Manage coverage of customer support hours per service level requirements.
Define escalation procedures, including work with product and engineering teams to troubleshoot problems; manage ticket backlog
5+ years experience of customer support, preferably in the financial or health insurance services industry
Experience managing platforms such as Zendesk or Salesforce Service Cloud.
Assist in evaluating emerging support channels and technology.
Director Customer Support Jobs
By Swooped At United States
Understand intrinsically the need to be customer-focused and be constantly challenging how we can improve customer experience
10+ years of experience in customer support of enterprise products, with a significant focus on distributed systems
Strong experience with public cloud providers
Experience working with and administering/customizing Zendesk
Experience supporting a SaaS platform
Experience supporting a streaming platform and/or Apache Kafka
Customer Support Jobs
By MHP – A Porsche Company At United States
Proven experience in help desk support or other customer support role
Associate's degree or 1 years of helpdesk work experience, required.
Excellent written and verbal communication skills
Serve as the first point of contact for customers seeking assistance over the phone or email
Determine the best solution based on the issue and details provided by customers
Walk the customer through the problem-solving process
Director, Customer Support Jobs
By Stride At United States
benefits and perks Stride offers
Meet your new teammates, learn what they do and what makes Stride a special place to work
Learn about our core values, mission, vision, and company goals
Meet the executive team and leaders across the organization, and being building strong relationships with them
Understand current support goals and priorities, KPIs, and roadmaps for the support team
Dive into our support tools, process flows and data, taking stock of current practices and infrastructure
Customer Support Researcher Jobs
By LexisNexis At United States
· Applying established standards to the order management process to effectively meet departmental objectives
Do you enjoying answering and researching legal queries?
Are you a customer-centric and data-driven individual?
Join us in shaping a more just world.
· Conducting research and providing information obtained by using internal and external resources
· Managing the life cycle of Expert Witness Search requests
Customer Support Assistant Jobs
By Spirit Daughter At United States
2-3 years experience in Customer Support.
Must have experience with Instagram.
Some experience in retail or any customer-facing role. Customer-first attitude.
Excellent written and verbal communication skills.
Experience working in customer support software like Gorgias or Zendesk. Experience with Shopify, ReCharge, SendOwl.
Must be available on weekends.

Are you looking for an exciting opportunity to learn and grow in the customer service industry? We are looking for a Customer Support Trainee to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful advice and solutions. If you have a passion for helping others and a desire to learn and grow in the customer service industry, this could be the perfect job for you!

Overview Customer Support Trainee is responsible for providing customer service and technical support to customers. They are responsible for responding to customer inquiries, troubleshooting customer issues, and providing solutions to customer problems. They must be able to communicate effectively with customers and have a strong understanding of customer service principles. Detailed Job Description The Customer Support Trainee is responsible for providing customer service and technical support to customers. This includes responding to customer inquiries, troubleshooting customer issues, and providing solutions to customer problems. The Trainee must be able to communicate effectively with customers and have a strong understanding of customer service principles. The Trainee will also be responsible for providing training to new customer service representatives and helping to develop customer service policies and procedures. Job Skills Required
• Excellent customer service and communication skills
• Ability to troubleshoot customer issues
• Knowledge of customer service principles
• Ability to work independently and as part of a team
• Knowledge of computer systems and software
• Ability to multitask and prioritize tasks
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience preferred
• Knowledge of customer service principles
• Knowledge of computer systems and software
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Excellent customer service and communication skills
Job Knowledge
• Knowledge of customer service principles
• Knowledge of computer systems and software
• Knowledge of customer service policies and procedures
Job Experience
• Previous customer service experience preferred
• Previous training experience preferred
Job Responsibilities
• Respond to customer inquiries and provide solutions to customer problems
• Troubleshoot customer issues
• Provide training to new customer service representatives
• Develop customer service policies and procedures
• Maintain customer service records
• Monitor customer service performance
• Assist with customer service initiatives