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Customer Support Specialist Jobs in Charlotte, Florida

Customer Support Specialist Jobs
By Televerse Quest At Charlotte, NC, United States
Proficiency in using CRM software and other client management tools
Knowledge of the industry or product/service offerings is a plus
Career Pathways: Experience opportunities for career advancement and personal development within our organization.
Stay updated on our offerings and industry trends to provide informed recommendations
Excellent communication and interpersonal skills
Strong problem-solving and decision-making abilities
Customer Service Support Specialist
By Florida Realtors At Orlando, FL, United States
Supports priorities and completes assignments as necessary or directed by management
Coordinates assigned projects with the Tech Helpline Management Team members
Have basic experience in minicomputer and micro computer operations, and troubleshooting skills
Uses remote assistance tools when beneficial to caller
2+ years of Customer Service experience with proven ability to support and work with product users under challenging conditions
Have experience with computer business applications, including familiarity with:
Customer Support Specialist Jobs
By Mac Papers and Packaging At Jacksonville, FL, United States
Manage customer complaints to provide situationally based solutions within the time limits and complete follow up to ensure resolution.
1-3 years of proven customer support experience
Strong phone contact handling skills and active listening
Excellent interpersonal and communication skills
Ability to multi-task, prioritize, and manage time effectively.
Specific vision requirements include close vision, distance vision and the ability to adjust focus.
Customer Support Specialist - Pt
By At Home Group Inc. At Lutz, FL, United States

Job Description The Customer Support Specialist (CSS) is responsible for all front end processes, including opening, closing, training and delegation of tasks to team members. They are focused on ...

Customer Support Specialist Jobs
By ContactSource At Altamonte Springs, FL, United States
Continuously learn and train to maintain and expand your product knowledge and customer service skills.
1+ years of customer service experience
Excellent communication and written skills
Provide excellent customer support to customers via email with a friendly, professional and welcoming attitude.
Respond to customer emails regarding account questions or concerns.
Maintain a database of customer information.
Customer Support Specialist- Medical Product
By Jobot At Tampa, FL, United States
Excellent time management skills and ability to multitask
Utilize edify phone system and ticketing system to manage customer inquiries
2+ years of experience in customer support, preferably in the medical industry
Strong communication and problem-solving skills
Experience with medical devices and durable medical goods
Provide exceptional customer service to clients in the medical industry
Customer Support Specialist - Bill4Time
By Paradigm At Miami, FL, United States
2+ years customer support experience
2+ years SaaS environment experience
Knowledge in the legal industry advantageous
Knowledge with SalesForce, Intercom, JIRA, G Suite
Must be patient, empathetic, and have great communication skills
Strong interpersonal skills to work collaboratively with different departments
Customer Support Specialist (Bitkey)
By Block At Orlando, FL, United States
Work collaboratively and effectively with cross functional teams and different levels of management
Research and escalate customer inquiries where a response is not readily available, or that differs from the intended product experience
Demonstrate a passion for customer service, take ownership of the customer experience and deliver a comprehensive resolution that exceeds customer expectations
Improve the CS process and experience – Identify gaps in and suggest ways to improve CS tools, processes and documentation
Genuine curiosity about people, technology and business, and enjoy using your problem solving skills to dig in and learn more
Empathetic to your customers – have a strong desire to help, and are passionate about creating the best customer experience possible
Customer Support Specialist Jobs
By SALT At Aventura, FL, United States
Proven experience in customer success or account management, specifically within the merchant processing or financial services industry.
Strong organizational skills and the ability to manage multiple priorities in a fast-paced, dynamic environment.
Proficiency in CRM software and other relevant tools for customer relationship management.
Cultivate and nurture strong, long-lasting relationships with assigned merchant clients, understanding their unique business requirements and objectives.
Stay informed about industry trends, emerging technologies, and competitive offerings, providing valuable insights and recommendations to improve our products and services.
Strong knowledge of payment processing solutions, including payment gateways, virtual terminals, mobile payments, and e-commerce platforms.
Customer Support Specialist (Aerospace)
By Boeing Distribution Services Inc. At Miami, FL, United States
Accountable for continuous improvement in customer program management tools and processes.
Collaborate with cross-functional internal leaders regarding customer specific strategy, execution and customer relationship management.
Experience in lieu of education
Essential Job Duties And Responsibilities
Manage, develop and retain talent within reporting structure.
Performs other duties and responsibilities as assigned or required.
It Specialist (Customer Support)
By US Defense Information Systems Agency At , Fort Meade, 20755, Md $132,368 - $172,075 a year
If you are relying on your education to meet qualification requirements:
For more information regarding qualifications requirements, click here.
Telework availability will be based upon the mission requirements and supervisory determination.
For this position, qualifying experience is defined as:
There is no substitution of education for the
qualifying experienceat the GG-14 grade level
Medical Billing Customer Support Specialist
By Medical Management Resources At , Orlando, 32801, Fl
Facilitates and/or participates in project management
Participates in inventory and asset management.
Provide support of PCs and Windows OS issues
Develop training course curriculums for various company wide applications
Presents and trains internal and external clients on a regular basis
Completes documentation of relevant customer support materials
Customer Support Specialist Jobs
By Security First Insurance Company (Security First Managers) At , , Fl $19 an hour
Handles in-coming calls, live chats, and email from policy holders, agents, mortgagees, and vendor partners, through our contact center management system
Effectively utilizes contact center technology, along with our operating platform (CARINA), to provide exceptional customer experiences
Meets or exceeds training requirements on regulatory, system or procedure updates
Prior contact center environment or customer service experience required
Strong Computer Skills and comfortable managing multiple systems simultaneously
1+ year industry experience preferred; prior property & casualty underwriting experience is a plus
Customer Support Specialist Jobs
By BIITECH At Ocoee, FL, United States
Exceptional, verbal & written Skills
Greet and address in-person (walk-up) customers that may need on-the-spot support or troubleshooting, or guidance to resolve an IT-related issue.
Responding to inquiries and providing information to customers
Responsible for access control and security administration (password, troubleshooting, and resets included)
Install, configure, and update software
Assist with the monitoring and tracking of inventory for the Information Technology Cost Center
Customer Support Specialist Jobs
By Biller Genie At Orlando, FL, United States
Author help articles as needed to improve our online knowledgebase
Minimum 1-3 years of tech-savvy customer service experience, preferably with a SaaS fintech with payment processing being a huge plus
Demonstrated ability to provide superior Customer Service in a fast-paced environment. Experience in startups a plus.
Ability to multi-task, prioritize and manage multiple projects and issues simultaneously in a calm, cool, collected manner.
Excellent communication (both written and verbal) and interpersonal skills
Experience with QuickBooks, Salesforce, HubSpot, or payment processing is a plus
Customer Support Specialist Jobs
By TECHBINOS At St Petersburg, FL, United States
Requirements and skills : -
Experience using help desk software and remote support tools
Experience as a Customer Support Specialist or similar CS role
Excellent communication and problem-solving skills
Hope you are doing well…!!!
Location: St Petersburg, FL / Cedar rapids, Iowa / Little Rock, Arkansas
Customer Support Specialist (Usa)
By CUBE At United States
Have experience within incident management
Provide detailed application support for CUBE application platform to support the case-management process.
Schedule and prepare daily, weekly, and monthly reports for customers and management.
Liaise with customers by telephone or remote screenshare sessions to qualify, troubleshoot, coordinate and update cases.
At least 18 months experience working in a customer support role for a SaaS business.
Hands-on experience with Office 365, Dynamix CRM, SharePoint and the support of a large web-based application
Customer Support Specialist - Remote
By Booking Bliss Travel At Vandalia, MT, United States
Communicate professionally with clients and colleagues
Engage with clients and ask questions to determine their wants, needs, preferences, and expectations
Research, plan, and organize itineraries based on client needs
Create quotes, itineraries, and invoices
Stay up to date with industry news, changes, restrictions and best practices
Must be 18+ and a resident of the United States
Customer Support Specialist (Contract)
By Modern Campus At United States
Pragmatic prioritization and time management
Working knowledge of accounting/finance concepts
1+ years of experience in a customer facing technical/software support role preferably at a SaaS and or enterprise software company
Strong critical thinking and problem solving skills
Working knowledge of database concepts and the ability to generate troubleshooting SQL queries
While the following are not required, candidates should highlight any experience they have with:
Customer Support Specialist Jobs
By Strawbridge Studios, Inc. At Durham, NC, United States
Must have excellent communication skills with customers, co-workers and management
Must have excellent typing skills (40+ words per minute)
Answer customer phone calls, emails and/or chats
Learn various software to resolve customer complaints
Track customer issues through resolution to completion using online systems
Maintain and exceed required metrics
Customer Support Specialist Jobs
By ZG STAFFING SOLUTIONS At Chelmsford, MA, United States
·Organizational skills with the ability to manage numerous projects and priorities at once
Your role as a full-time Customer Care Agent will consist of the following responsibilities:
·1+ years of experience in a customer service or similarrole
·Excellent written and verbal communication skills
·Basic computer skills and excellent phone disposition
·Handling calls, chats, and emails for multiple brands based on brand guidelines.
Customer Service Support Specialist
By Wheels, Inc. At Bannockburn, IL, United States

Associate Degree Preferred Or Equivalent Work Experience

Customer Support Specialist Jobs
By Hillyard, Inc. At Manchester, NH, United States
Maintains proper certifications for safely moving equipment using a company utility trailer or existing fleet vehicle when assigned by the DSM.
Provides operational assistance in the warehouse when called upon by the District Sales Manager.
Support the overall growth of the Trident Equipment line and other Hillyard branded products within the region.
Provides assistance in helping DSM's and AM's with field related workshops, customer seminars, product demonstrations and product and equipment in-service activities.
Works closely with warehouse personnel and/or the Equipment Specialist to coordinate equipment prep with customers delivery expectations.
Inspects and runs all equipment for defects, and proper performance. Reports any irregularities to the operational team on an immediate basis.
Customer Support Specialist Jobs
By Scorpius Global Inc At San Fernando, CA, United States
Cultivate a knowledge base on all products and services to draw on customer interactions
Attend team-based meetings to develop new customer service skills, receive personalized training, and network with top executives
1-3 years working as a customer service specialist, sales representative or experience in a retail, restaurant, or hospitality environment
Above-average emotional intelligence and people skills
Wanted Qualifications For Our Customer Support Specialist
Deliver friendly customer service while providing information about the products and services to existing and potential customers
Customer Support Specialist (Aerospace)
By Boeing Distribution Services Inc. At , Chandler, 85226
Experience in Program Management and/or Customer Support
Basic Qualifications (Required Skills and Experience):
Preferred Qualification (Desired Skills and Experience):
Process and maintain customer purchase orders (e.g., order entry, etc.) inputting in Cardex (ERP) and portal management.
Experience in lieu of education
Essential Job Duties and Responsibilities:
Customer Support Specialist (Virtual)
By University of Phoenix At , Phoenix, 85004 $26,600 a year
PREFERRED EDUCATION/EXPERIENCE and ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES:
Excellent organizational and time management skills
MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES:
High School diploma or equivalent education required
One (1) year of technical customer service experience required
Excellent communication skills, with the ability to actively listen and knowledgably respond to customer questions
Customer Support Specialist Jobs
By Alliance Advisors, LLC At Greater St. Louis, United States
Attains intimate knowledge of multiple product line features, benefits and points of difference
Proven experience in a customer support or similar role, demonstrating exceptional customer service skills in a manufacturing environment.
Excellent communication abilities, both written and verbal.
Experience with CRM software or ability to learn
Minimum: Associates degree or 3 years Customer Service experience (preferably in a manufacturing environment)
Basic knowledge of industrial transportation
Customer Support Specialist Jobs
By Hillyard, Inc. At Lancaster, PA, United States
Maintains proper certifications for safely moving equipment using a company utility trailer or existing fleet vehicle when assigned by the DSM.
Provides operational assistance in the warehouse when called upon by the District Sales Manager.
Support the overall growth of the Trident Equipment line and other Hillyard branded products within the region.
Provides assistance in helping DSM's and AM's with field related workshops, customer seminars, product demonstrations and product and equipment in-service activities.
Works closely with warehouse personnel and/or the Equipment Specialist to coordinate equipment prep with customers delivery expectations.
Inspects and runs all equipment for defects, and proper performance. Reports any irregularities to the operational team on an immediate basis.
Customer Support And Events Specialist
By GrowthDay At Los Angeles Metropolitan Area, United States
Create delightful experiences for current and future GrowthDay members through various channels
2-5 years of experience as a Customer Support Specialist, or similar role.
You don’t obsess over giving customers the best experiences
Passionate Advocates For Our Customers' Growth and Experience: The fundamental reason GrowthDay exists. It is our purpose!
Passionate Advocates For Our Customers' Growth and Experience:
Support GrowthDay’s community app platform end to end with empathy and a customer-centric mindset
Customer Support Specialist Jobs
By Sway Solutions At Fairfield, OH, United States
0 – 3 years of experience working in customer service, sales, retail, or hospitality industries
Strong sales and closing skills and the ability to overcome objections
Requirements of the Customer Support Specialist:
Using targeted marketing lists to identify and pursue new sales leads
Providing customers with products and solutions that help to simplify and organize their lives
Processing sales orders, order changes, installation dates, and cancellations
Customer Support Specialist I
By Genea At California, United States
Exceptional verbal and written communication skills and strong interpersonal abilities
Manage all incoming support inquiries that come in via phone, email, ticketing system, and chat
Gather and enter all pertinent information on unresolved issues into CRM, and pass customer/information/case to the Account Manager
Manage challenging customer service situations while maintaining a positive, empathetic, and consultative approach towards the customer
Deliver an exceptional customer experience to customers and provide guidance regarding Genea services
Provide data entry as required during the implementation process or for general account maintenance
Specialist - Customer Systems Support (Remote)
By AmerisourceBergen At , $47,800 - $68,420 a year
Ability to prioritize work load and consistently meet deadlines; good time management skills
Manages and resolves customer complaints; escalating to Manager and/or Sales Business Owner as necessary.
Documents customer interactions according to standard operating procedures in support of efforts to providing a consistent, high-quality customer experience.
Manages and completes project ticket assignments to achieve desired results within the defined timeline.
Strong computer skills in order to effectively diagnose mixed environment systems conflicts
Strong customer focus and ability to manage customer expectations
Customer Support Specialist Jobs
By Scorpius Global Inc At Burbank, CA, United States
Cultivate a knowledge base on all products and services to draw on customer interactions
Attend team-based meetings to develop new customer service skills, receive personalized training, and network with top executives
1-3 years working as a customer service specialist, sales representative or experience in a retail, restaurant, or hospitality environment
Above-average emotional intelligence and people skills
Wanted Qualifications For Our Customer Support Specialist
Deliver friendly customer service while providing information about the products and services to existing and potential customers
Weekend Customer Support Specialist
By Publishing.com At , Remote $33,280 - $37,440 a year
Must have one year of experience in a Customer Service/Support role.
Strong tech knowledge and ability to navigate platforms like hubspot, Intercom, Zoom, Slack and Stripe is an advantage.
Must have strong interpersonal and communication skills.
Must have the ability to multitask and manage time effectively.
Some benefits are available to our US-based employees only.
Responding to customer questions on a day-to-day basis across all of our platforms while conveying our brand voice, personality, and image.
Customer Support Specialist (Central Time)
By BAXTER At , Chicago $33,000 - $76,000 a year
Experience supplying and accessing information from a Knowledge Management system
Maintains product knowledge through continuous training and uses the latest troubleshooting methods, SOPs, training manuals, and other reference materials
Adheres to all environmental, health and safety SOP’s, equipment, policies, and procedures, including any department specific requirements.
Technical certifications are a plus
1- 2 years related experience providing technical support
Experience using mobile devices such as cell phone, laptop and tablet to perform work activities preferred

Are you looking for a job that allows you to help customers and make a difference? We are looking for a Customer Support Specialist to join our team and provide exceptional customer service! If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

What is Customer Support Specialist Skill Requirements?

• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work in a fast-paced environment
• Knowledge of customer service principles and practices
• Proficiency in relevant computer applications
• Ability to handle customer complaints and inquiries
• Ability to work independently and as part of a team

What is Customer Support Specialist Qualifications?

• High school diploma or equivalent
• Relevant customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Certification in customer service or related field (preferred)

What is Customer Support Specialist Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools

What is Customer Support Specialist Experience?

• Previous experience in customer service or related field
• Experience in using customer service software, databases, and tools

What is Customer Support Specialist Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Resolve customer complaints and inquiries in a timely manner
• Provide accurate information about products and services
• Process orders, forms, and applications
• Identify and escalate priority issues
• Follow up with customers to ensure their satisfaction
• Document customer interactions and transactions
• M