Customer Support Operations Specialist Jobs
Customer Support Specialist (Usa)
By CUBE
At United States
Customer Support Specialist (Contract)
By Modern Campus
At United States
Customer Support Specialist Jobs
By Strawbridge Studios, Inc.
At Durham, NC, United States
Customer Support Specialist Jobs
By ZG STAFFING SOLUTIONS
At Chelmsford, MA, United States
Customer Operations Specialist Jobs
By Nutrabolt
At Austin, TX, United States
Customer Support Specialist Jobs
By Televerse Quest
At Charlotte, NC, United States
Customer Support Specialist Jobs
By Hillyard, Inc.
At Manchester, NH, United States
Customer Support Specialist Jobs
By Mac Papers and Packaging
At Jacksonville, FL, United States
Customer Support Specialist Jobs
By Scorpius Global Inc
At San Fernando, CA, United States
Customer Support Specialist (Aerospace)
By Boeing Distribution Services Inc.
At , Chandler, 85226
Operations Support Specialist Jobs
By Sapphire Health Services, LLC
At Oregon, United States
Customer Support Specialist Jobs
By Alliance Advisors, LLC
At Greater St. Louis, United States
Customer Support Specialist - Pt
By At Home Group Inc.
At Lutz, FL, United States
Customer Support Specialist Jobs
By Hillyard, Inc.
At Lancaster, PA, United States
Customer Support Specialist Jobs
By ContactSource
At Altamonte Springs, FL, United States
Operations Support Specialist Jobs
By Corporate One Federal Credit Union
At Columbus, Ohio Metropolitan Area, United States
Customer Support Specialist Jobs
By Sway Solutions
At Fairfield, OH, United States
Customer Support Specialist Jobs
By Scorpius Global Inc
At Burbank, CA, United States
Weekend Customer Support Specialist
By Publishing.com
At , Remote
$33,280 - $37,440 a year
Specialist - Customer Operations
By EVgo
At ,
Are you looking for a challenging and rewarding role in customer support operations? We are looking for a Customer Support Operations Specialist to join our team and help us provide exceptional customer service. You will be responsible for managing customer inquiries, resolving customer issues, and ensuring customer satisfaction. If you have excellent communication and problem-solving skills, we want to hear from you!
Overview Customer Support Operations Specialists are responsible for providing customer service and support to customers. They are responsible for responding to customer inquiries, resolving customer complaints, and providing technical assistance. They also provide administrative support to the customer service team. Detailed Job Description Customer Support Operations Specialists are responsible for providing customer service and support to customers. They are responsible for responding to customer inquiries, resolving customer complaints, and providing technical assistance. They also provide administrative support to the customer service team. They must be able to communicate effectively with customers and other team members. They must be able to troubleshoot customer issues and provide solutions. They must be able to work independently and as part of a team. Job Skills Required• Excellent customer service and communication skills
• Ability to troubleshoot customer issues
• Ability to work independently and as part of a team
• Knowledge of customer service software and systems
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures
• Ability to multitask and prioritize tasks
• Ability to work in a fast-paced environment
Job Qualifications
• Bachelor’s degree in a related field
• Previous customer service experience
• Knowledge of customer service software and systems
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures
• Ability to multitask and prioritize tasks
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of customer service software and systems
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures
• Knowledge of customer service trends and technologies
• Knowledge of customer service metrics
Job Experience
• Previous customer service experience
• Experience with customer service software and systems
• Experience with customer service best practices
• Experience with customer service policies and procedures
• Experience with customer service trends and technologies
• Experience with customer service metrics
Job Responsibilities
• Respond to customer inquiries and complaints
• Provide technical assistance to customers
• Troubleshoot customer issues and provide solutions
• Provide administrative support to the customer service team
• Monitor customer service metrics
• Follow customer service policies and procedures
• Maintain customer service records
• Update customer service software and systems
• Develop customer service best practices
• Monitor customer service trends and technologies
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