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Customer Service Supervisor – National Remote Jobs in Iowa

Customer Service Representative - National Remote
By Optum At , Dallas, 75202
Demonstrated ability to listen skillfully, collect relevant information, build rapport and respond to customers in a compassionate manner
High School Diploma / GED (or higher) OR equivalent work experience
Demonstrated ability to listen skillfully, collect relevant information, build rapport, and respond to customers in a compassionate manner
Skilled in problem solving to quickly assess current state and formulate recommendations
Critical thinking skills to problem solve and resolve customer concerns
All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Supervisor, Customer Service (Remote)
By Under Armour At , Remote $61,504 - $84,569 a year
Qualifications (Knowledge, Skills & Abilities)
Prefer at least 1 year of people management experience
Collaborate with the management team to design and support events and contests, which build positive team morale.
Meet all performance management deliverables on time.
Proven leadership abilities, including experience with training and/or coaching, delivering feedback, goal setting, and performance evaluation.
Education And / Or Experience
Customer Service Supervisor Jobs
By ROAD iD At Cincinnati Metropolitan Area, United States
Ability to implement positive outcomes through effective time management.
Create and manage sustainable relationships and trust with customers through interactive communication outlets such as email, phone, chat and social media.
A passion for delivering remarkable customer experiences.
Excellent written and verbal communication skills, with friendly and professional phone etiquette and strong interpersonal skills.
Creative problem-solving skills, with a proven ability to think strategically while leading a team to success.
Experience with Gorgias Customer Service software helpful.
National Field Service Manager (Remote, Us - 50% Travel)
By Elekta At , Remote $120,000 - $180,000 a year
Transaction management, support of Sales and Service Sales.
Parts inventory management (part sales where applicable).
Manage efficient service delivery of Brachy Service
Manage the utilization, overtime, and cost center for the Brachy Service team.
Manage and direct the Brachy Field Service Engineers.
Follow all Elekta safety and regulatory policies. Ensure all managed staff are trained and follow the safety and regulatory policies.

Are you a customer service professional looking for a new challenge? We are looking for an experienced Customer Service Supervisor to join our team and lead our remote customer service team. You will be responsible for overseeing customer service operations, developing customer service strategies, and providing exceptional customer service. If you have a passion for customer service and are looking for an opportunity to make an impact, this is the job for you!

What is Customer Service Supervisor – National Remote Skill Requirements?

• Excellent customer service skills
• Ability to manage and motivate a team
• Excellent communication and problem-solving skills
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Knowledge of relevant software and technologies
• Ability to handle customer complaints and inquiries
• Ability to work under pressure

What is Customer Service Supervisor – National Remote Qualifications?

• Bachelor’s degree in business administration, customer service, or related field
• At least 3 years of experience in customer service or related field
• Proven experience in customer service management
• Knowledge of customer service principles and practices
• Knowledge of relevant software and technologies

What is Customer Service Supervisor – National Remote Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant software and technologies
• Knowledge of customer service management
• Knowledge of customer service metrics
• Knowledge of customer service trends

What is Customer Service Supervisor – National Remote Experience?

• At least 3 years of experience in customer service or related field
• Proven experience in customer service management
• Experience in customer service metrics
• Experience in customer service trends

What is Customer Service Supervisor – National Remote Responsibilities?

• Manage and motivate a team of customer service representatives
• Monitor customer service metrics and trends
• Handle customer complaints and inquiries
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