Register
Recruit Create CV

Customer Service Supervisor – National Remote Jobs in Texas

Customer Service Advocate - National Remote
By UnitedHealthcare At , Dallas, 75202, Tx
Sales or account management experience
3+ years of combined education, work and/or volunteer experience
Utilize time and resources effectively to achieve performance targets centered around a positive member experience
Participate in continuous learning and training sessions, developing new skillsets
High School Diploma / GED (or higher) OR equivalent work experience
Health Care/Insurance environment (familiarity with medical terminology, health plan documents, or benefit plan design)
Customer Service Supervisor (Plan Advisor Supervisor) - National Remote
By UnitedHealth Group At Dallas, TX, United States
Experience with Microsoft Excel (edit and/or create spreadsheets/docs, data entry, sort, and filter)
Develops staff by providing information, educational opportunities and growth opportunities
Identifies and develops the skill sets of individual staff members for further advancement
High School Diploma / GED (or higher) OR equivalent experience
2+ years of inbound/outbound customer service experience, preferably healthcare but any service industry
2+ years of CPS experience within UMR, or, Navigator system
Customer Banking Coordinator - National Remote
By UnitedHealth Group At Dallas, TX, United States
Demonstrate knowledge of the fundamental practices and procedures of accounting, financial management and control.
Provide support for other staff members within Finance.
High school diploma / GED (or higher) OR equivalent work experience
3+ years of customer service experience analyzing and solving customer problems
Demonstrate PC skills and application of computer spreadsheets and databases
Beginner experience with Excel (Navigating through spreadsheets)
Customer Service Representative - Claims Client Services - National Remote
By UnitedHealth Group At Dallas, TX, United States
2+ years of combined education, work and/or volunteer experience.
Experience with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
Health Care/Insurance environment (familiarity with medical terminology, health plan documents, or benefit plan design)
All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Deliver information and answer questions in a positive manner to facilitate strong relationships with providers and their staff
High School Diploma / GED
Pre-Service Coordinator - National Remote
By UnitedHealth Group At , Dallas, 75202, Tx $32.60 - $63.99 an hour
2+ years of Case Management experience
Experience in acute care, rehab or skilled nursing facility environment
Ability to work effectively in a self-management environment
Support new delegated contract start-up to ensure experienced staff work with new contracts.
3+ years of clinical experience
Ability to review patients’ clinical information holistically including critical thinking skills
Provider Customer Service Team Lead - National Remote
By UnitedHealth Group At , Dallas, 75202, Tx $18.80 - $36.78 an hour
Maintains proficiency in all technical applications (technical skills and system knowledge)
Assists supervisor in monitoring employee and team performance by reviewing operational metrics and listening to and observing call management techniques.
2+ years of experience in an advocate role, with Buffalo care intake experience
Previous experience mentoring and/or training others
Experience with personal computer and Windows PC applications Microsoft Excel
Experience with personal computer and Windows PC applications Microsoft Word
Customer Service Representative - National Remote
By UnitedHealth Group At , San Antonio, 78249, Tx $16.00 - $31.44 an hour
High School Diploma / GED (or higher) OR 10+ years of equivalent working experience
1+ years of customer service experience analyzing and solving customer’s concerns
2+ years customer service OR experience in the healthcare industry
Demonstrated ability to listen skillfully, collect relevant information, determine immediate requests and identify the current and future needs of the member
Proficient conflict manag ement skills to include ability to resolve issues in a stressful situation and demonstrating personal resilience
Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems
Care Ambassador - National Remote
By UnitedHealth Group At , Dallas, 75202, Tx $18.80 - $36.78 an hour
Collaborates and works closely with management, colleagues, and other departments in the organization.
5+ years of case/account management, relationship management, customer support or professional customer service
Manages inbound and outbound e-mail, phone calls, and faxes for customer service support and follow up.
Completes special duties or projects as assigned by the Program Manager / Supervisor.
Experience with using Microsoft Word (creating documents), Microsoft Excel (creating and editing formulas), and Microsoft PowerPoint (creating of slides)
Bachelor’s Degree (or higher) with 1+ years of experience

Are you a customer service professional looking for a new challenge? We are looking for an experienced Customer Service Supervisor to join our team and lead our remote customer service team. You will be responsible for overseeing customer service operations, developing customer service strategies, and providing exceptional customer service. If you have a passion for customer service and are looking for an opportunity to make an impact, this is the job for you!

What is Customer Service Supervisor – National Remote Skill Requirements?

• Excellent customer service skills
• Ability to manage and motivate a team
• Excellent communication and problem-solving skills
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Knowledge of relevant software and technologies
• Ability to handle customer complaints and inquiries
• Ability to work under pressure

What is Customer Service Supervisor – National Remote Qualifications?

• Bachelor’s degree in business administration, customer service, or related field
• At least 3 years of experience in customer service or related field
• Proven experience in customer service management
• Knowledge of customer service principles and practices
• Knowledge of relevant software and technologies

What is Customer Service Supervisor – National Remote Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant software and technologies
• Knowledge of customer service management
• Knowledge of customer service metrics
• Knowledge of customer service trends

What is Customer Service Supervisor – National Remote Experience?

• At least 3 years of experience in customer service or related field
• Proven experience in customer service management
• Experience in customer service metrics
• Experience in customer service trends

What is Customer Service Supervisor – National Remote Responsibilities?

• Manage and motivate a team of customer service representatives
• Monitor customer service metrics and trends
• Handle customer complaints and inquiries
•