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Customer Service Supervisor – National Remote Jobs

Customer Service Supervisor Jobs
By The Bowen Group At Salt Lake City, UT, United States
Supervise CSRs and provide overall leadership of CSRs, including recruitment, onboarding, training, performance management and development
Knowledge of military benefits, resources, and services.
Monitor CSR work performance and production and manage service quality through daily observations
Demonstrated experience in utilizing MS Office products (Excel, Word, PowerPoint) and Salesforce CRM.
Previous military experience (including military spouses, family and/or as a service provided
Education: High School Diploma or equivalent
Customer Service Supervisor Jobs
By The Bowen Group At Shepherdstown, WV, United States
Supervise CSRs and provide overall leadership of CSRs, including recruitment, onboarding, training, performance management and development
Knowledge of military benefits, resources, and services.
Monitor CSR work performance and production and manage service quality through daily observations
Demonstrated experience in utilizing MS Office products (Excel, Word, PowerPoint) and Salesforce CRM.
Previous military experience (including military spouses, family and/or as a service provided
Education: High School Diploma or equivalent
Customer Banking Coordinator - National Remote
By UnitedHealth Group At Dallas, TX, United States
Demonstrate knowledge of the fundamental practices and procedures of accounting, financial management and control.
Provide support for other staff members within Finance.
High school diploma / GED (or higher) OR equivalent work experience
3+ years of customer service experience analyzing and solving customer problems
Demonstrate PC skills and application of computer spreadsheets and databases
Beginner experience with Excel (Navigating through spreadsheets)
Customer Service Supervisor Jobs
By Avanos Medical At Alpharetta, GA, United States
Experience with performance management systems
3+ years’ experience in SAP systems (order management)
Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do;
Be a subject matter expert on product, process, best practices, and customer knowledge
5+ years of experience in a Customer Service function
Strong written and verbal communication skills
Customer Service Representative - Claims Client Services - National Remote
By UnitedHealth Group At Dallas, TX, United States
2+ years of combined education, work and/or volunteer experience.
Experience with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
Health Care/Insurance environment (familiarity with medical terminology, health plan documents, or benefit plan design)
All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Deliver information and answer questions in a positive manner to facilitate strong relationships with providers and their staff
High School Diploma / GED
Patient Experience Representative, Customer Service - National Remote ($16.00 - $27.31 / Hour)
By Talentify.io At United States
High School Diploma / GED (or higher) OR equivalent work experience
1+ years of previous health care experience
1+ years of experience working in a high volume call center role using phones and computers as the primary job tools
All Telecommuters will be required to adhere to Hiring Company’s Telecommuter Policy.
Deliver information and answer questions in a positive manner to facilitate strong relationships with callers
Complete the documentation necessary to track issues and facilitate the reporting of overall trend
National Operations Supervisor Jobs
By Shepard At Indianapolis, IN, United States
Maintain knowledge of union contracts, rules, and labor rates
At least 5 years of experience working on-site for a trade show general contractor. Supervisory experience a plus.
Excellent verbal and written communication skills
Supervise production of trade shows
Place union labor calls: schedule and supervise union labor
Meet planning and production deadlines
Pre-Service Coordinator - National Remote
By UnitedHealth Group At , Dallas, 75202, Tx $32.60 - $63.99 an hour
2+ years of Case Management experience
Experience in acute care, rehab or skilled nursing facility environment
Ability to work effectively in a self-management environment
Support new delegated contract start-up to ensure experienced staff work with new contracts.
3+ years of clinical experience
Ability to review patients’ clinical information holistically including critical thinking skills
Supervisor - Customer Service
By Sierra Pacific Industries At , Salt Lake City, 84116, Ut From $25 an hour
Demonstrated leadership, supervisory experience, motivation, and service management skills
Perform lead job duties safely and efficiently
Work with the Customer Service Manager to resolve customer escalations
Observe team efficiency and quality, and communicate with the Customer Service Manager
Support the Customer Service Manager with fleet maintenance, including coordinating repairs and service vehicle inventories
Knowledge of window and door industry is a plus
Provider Customer Service Team Lead - National Remote
By UnitedHealth Group At , Dallas, 75202, Tx $18.80 - $36.78 an hour
Maintains proficiency in all technical applications (technical skills and system knowledge)
Assists supervisor in monitoring employee and team performance by reviewing operational metrics and listening to and observing call management techniques.
2+ years of experience in an advocate role, with Buffalo care intake experience
Previous experience mentoring and/or training others
Experience with personal computer and Windows PC applications Microsoft Excel
Experience with personal computer and Windows PC applications Microsoft Word
Customer Service Representative - National Remote ($16.00 - $31.44 / Hour)
By Talentify.io At United States
High School Diploma / GED (or higher) OR 10+ years of equivalent working experience
1+ years of customer service experience analyzing and solving customer's concerns
2+ years customer service OR experience in the healthcare industry
All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems
Communicate and collaborate with members and providers to resolve issues, using clear, simple language to ensure understanding
Customer Service Supervisor Jobs
By AvalonBay Communities At , Brooklyn, 11201, Ny
The Customer Service Manager’s responsibilities include:
Communicate with residents to ensure residents are knowledgeable regarding community’s services, operating procedures and issues/events.
Assist in the development, implementation and monitoring of programs to maximize revenue, control expense, improve customer satisfaction and manage on-site personnel.
communicate with residents to ensure residents are knowledgeable regarding community’s services, operating procedures and issues/events.
Implement programs and services to residents and prospective residents of an assigned community to contribute to AVB’s annual business goals.
Respond to inquiries and requests from prospective residents.
Customer Service Supervisor* Jobs
By City of Richmond, VA At , Richmond, Va $3,680 - $5,363 a month
Qualifications, Special Certifications and Licenses
Three years of paraprofessional customer service experience, including handling escalated complaints, researching account errors, and processing payments and account adjustments.
Establishing and interpreting policies and procedures;
Managing customer flow; preparing monthly reports; conducting training sessions; approving payment reversals and entries;
Processing or overseeing daily account research provided to citizens, internal and external customers;
Performing payment research for customers;
Customer Service Supervisor Jobs
By Murata At Irvine, CA, United States
Three+ years of experience in service or materials management.
Must possess typing skills for accurate data entry.
Provide leadership and supervision to direct reports (Sales Planners). Additionally, selects and manages the performance of direct reports.
Perform other job-related responsibilities and duties as may be assigned from time to time.
Ability to demonstrate proficiency in interpersonal skills including effective collaboration and communication skills.
Ability to demonstrate strong analytical skills.
Customer Service Representative - National Remote
By UnitedHealth Group At , San Antonio, 78249, Tx $16.00 - $31.44 an hour
High School Diploma / GED (or higher) OR 10+ years of equivalent working experience
1+ years of customer service experience analyzing and solving customer’s concerns
2+ years customer service OR experience in the healthcare industry
Demonstrated ability to listen skillfully, collect relevant information, determine immediate requests and identify the current and future needs of the member
Proficient conflict manag ement skills to include ability to resolve issues in a stressful situation and demonstrating personal resilience
Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems
6449 - Supervisor Customer Service
By Portland General Electric At , Tualatin, 97062, Or $101,925 - $169,875 a year
Intermediate skills in project management.
Requires a bachelor’s degree in business, finance or other related field or equivalent experience.
Receives guidance and oversight from manager.
Advanced knowledge of area(s) supervised.
Advanced knowledge of customer service processes and procedures.
Intermediate knowledge of tariffs and utility-related regulations.
Supervisor Customer Service Jobs
By Southwest Airlines At , Milwaukee, 53207, Wi $32.32 an hour
Explore more Benefits you’ll love:
Fully functioning, broad knowledge in:
Pay amount does not guarantee employment for any particular period of time.
Supervisor Customer Service - St Louis Mo ( Stl)
By Southwest Airlines At , St. Louis, 63145, Mo $32.32 an hour
Explore more Benefits you’ll love:
Fully functioning, broad knowledge in:
Pay amount does not guarantee employment for any particular period of time.
Customer Service Supervisor Jobs
By Rittal North America LLC At Ohio, United States
Establish, manage & train staff to a training certification plan
Other duties, responsibilities, or projects as assigned or required by the Manager
Define expectations & standards for team performance and manage accordingly
Have a detailed understanding of the customer’s needs and specialized or technical knowledge of the products or services being sold
Use discretion and judgment when satisfying customer requirements outside the standard process
Manage/Report Open orders, Sales Analysis, On-time delivery, Sales Specific Inventory
Customer Service Supervisor Jobs
By Service Experts Heating & Air Conditioning At Duluth, GA, United States
Responds quickly and decisively, with applicable corrective action, to all customer service issues as identified by local center management.
In conjunction with Support Center Team Manager coordinates service center capacity requirements and other requests/needs from local centers.
3+ years Call center management
Ability to manage multiple people / projects simultaneously.
Solid analytical abilities and ability interpret multiple points of data.
Continually maintains working knowledge of all company products, services, and promotions.

Are you a customer service professional looking for a new challenge? We are looking for an experienced Customer Service Supervisor to join our team and lead our remote customer service team. You will be responsible for overseeing customer service operations, developing customer service strategies, and providing exceptional customer service. If you have a passion for customer service and are looking for an opportunity to make an impact, this is the job for you!

What is Customer Service Supervisor – National Remote Skill Requirements?

• Excellent customer service skills
• Ability to manage and motivate a team
• Excellent communication and problem-solving skills
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Knowledge of relevant software and technologies
• Ability to handle customer complaints and inquiries
• Ability to work under pressure

What is Customer Service Supervisor – National Remote Qualifications?

• Bachelor’s degree in business administration, customer service, or related field
• At least 3 years of experience in customer service or related field
• Proven experience in customer service management
• Knowledge of customer service principles and practices
• Knowledge of relevant software and technologies

What is Customer Service Supervisor – National Remote Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant software and technologies
• Knowledge of customer service management
• Knowledge of customer service metrics
• Knowledge of customer service trends

What is Customer Service Supervisor – National Remote Experience?

• At least 3 years of experience in customer service or related field
• Proven experience in customer service management
• Experience in customer service metrics
• Experience in customer service trends

What is Customer Service Supervisor – National Remote Responsibilities?

• Manage and motivate a team of customer service representatives
• Monitor customer service metrics and trends
• Handle customer complaints and inquiries
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