Customer Service Agent Remote Jobs

Training & Support provided online

Must be comfortable working with minimal supervision

Proficient or at least enthusiastic about using Social Media

Earn IATA card & CLIA card

Start Booking Travel & Get Paid Immediately

Complete Training & Earn a complimentary Park Hopper Passes and a complimentary Cruise for 2

Conflict resolution skills; negotiation skills; and time management skills.

Previous experience working from home. (preferred)

Flexible with the ability to take direction from management yet work independently to achieve goals.

Medical, dental, vision, and prescription benefits eligibility on day 1 of employment 

Leader or Team Manager   

Minimum of 1-year Call-Center experience

Work from home (remote) experience

Transferable skills within Prime or within the healthcare field

Receive incoming calls or emails from members, pharmacies, doctor’s offices about requests for information on medication and benefits

1 year of customer service experience

Has suitable home office (i.e. chair, desk, internet, etc.) that meet Prime required standards (if work from home position)

Strong PC Skills with ability to navigate multiple software systems simultaneously

Knowledge of proper phone etiquette and handling skills

Receive competitive compensation and comprehensive benefit plans

Take advantage of continuing education and advancement opportunities

Strong communication skills, both written and verbal

Basic computer and keyboarding skills

Knowledge of Epic RC/EMR system preferred

Work from home (remote) experience

Transferable skills within Prime or within the healthcare field

Receive incoming calls or emails from members, pharmacies, doctor’s offices about requests for information on medication and benefits

1 year of customer service experience

Has suitable home office (i.e. chair, desk, internet, etc.) that meet Prime required standards (if work from home position)

Strong PC Skills with ability to navigate multiple software systems simultaneously

Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.

Management observation regarding attitude, diligence, team contributions, and willingness/ability to learn new skills and information.

Excellent written communication skills; attention to detail, data accuracy and speed.

Well-versed in fast response data entry communication

Provide support to the member servicing various product questions and/or issue resolution via inbound calls.

Provide timely, efficient and accurate follow up to user questions or issues.

-Provide knowledgeable answers to questions about product, pricing and availability

-Data entry in various platforms

-Must pass a skill assessment and background check

-At least 1 - 3 years' of relevant work experience

-Excellent phone etiquette as well as verbal, written, and interpersonal skills

Work for top brands like Peloton, Louis Vuitton, Carnival Cruises, and more!

Provide knowledgeable answers to questions about product, pricing and availability

Data entry in various platforms

At least 1 - 3 years' of relevant work experience

Excellent phone etiquette and excellent verbal, written, and interpersonal skills

Communicate with customers via phone, email and chat

Work with internal departments to meet customer's needs

Work from home (remote) experience

Transferable skills within Prime or within the healthcare field

Receive incoming calls or emails from members, pharmacies, doctor’s offices about requests for information on medication and benefits

1 year of customer service experience

Has suitable home office (i.e. chair, desk, internet, etc.) that meet Prime required standards (if work from home position)

Strong PC Skills with ability to navigate multiple software systems simultaneously

Basic knowledge of the e-commerce industry and order processing.

Ability to work as part of a team while being self motivated in a remote environment.

Prior experience with FedEx or UPS is a bonus.

Ability to “smile through the phone” and deliver a positive experience to customers.

Provide timely and accurate information to customers regarding products, services, order status, etc.

Follow up with customers regarding questions or concerns that could not be immediately resolved by a Tier 1 agent.

Customer experience is preferred but not required. Must have excellent communication skills and a positive attitude.

Participating in training and certification courses  

Must demonstrate professionalism with excellent typing, communication, and computer skills.

Must be skilled in spelling and grammar rules.

Providing excellent customer service by guiding and helping others with a friendly attitude

Using your home computer and phone to answer inbound phone calls, video calls, and/or live chats to provide awesome customer service.

Understand member's life events that may offer sales cues

6 months to 1 year of customer service experience

Ask us about our paid time off (PTO) and wellness and healthcare benefits

And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Customer Service Representative - Insurance Agent - Hybrid Remote

Visit www.hellottecbenefits.com for more information

Learn more about Unisys and our key solution offerings:

What success looks like in this role:

You will be successful in this role if you have:

Work from home (remote) experience

Transferable skills within Prime or within the healthcare field

Receive incoming calls or emails from members, pharmacies, doctor’s offices about requests for information on medication and benefits

1 year of customer service experience

Has suitable home office (i.e. chair, desk, internet, etc.) that meet Prime required standards (if work from home position)

Strong PC Skills with ability to navigate multiple software systems simultaneously

We also offer a comprehensive benefits package:

Requirements for Remote Work Environment

Medical, dental, vision, and prescription benefits eligibility on day one of employment

One year of call center experience.

Two years of escalated customer service experience.

Moderate to advanced computer/technical skills.

Work from home (remote) experience

Transferable skills within Prime or within the healthcare field

Receive incoming calls or emails from members, pharmacies, doctor’s offices about requests for information on medication and benefits

1 year of customer service experience

Has suitable home office (i.e. chair, desk, internet, etc.) that meet Prime required standards (if work from home position)

Strong PC Skills with ability to navigate multiple software systems simultaneously

View and manage provider scheduling and communications

Collect and manage patient information with respect and detail, in accordance with industry regulations (HIPAA, etc.)

Attention to detail, specifically professional writing skills

Earn an additional 10%-20% in monthly performance bonuses

Compete for prizes with monthly performance contests

Earn extra paid days off with strong attendance and reliability

Complete ongoing training to earn and maintain certification to book travel

Network with tour operators regarding packages that you can possibly offer to clients

Personal travel experience is a huge plus, however not required

Previous experience in customer service or hospitality also a plus, but not required

Research, Create, and Execute exceptional itineraries for clients

Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs

Experience working with and skilled in the use of help desk software

Zero or more years of customer service or other telephone experience

Experience working with organizational functions and personnel

Experience working with fax machines, computer software, and telephone technology

Basic business and analytical problem-solving skills

Remote within the US. Office environment can also be provided.

View and manage provider scheduling and communications

Collect and manage patient information with respect and detail, in accordance with industry regulations (HIPAA, etc.)

Attention to detail, specifically professional writing skills

1-5 years’ experience within the healthcare industry

College education (completed degree or relevant coursework)

Earn an additional 10%-20% in monthly performance bonuses