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Remote Customer Service Agent

Company

Dream Travel Oasis
Address New York, NY, United States
Employment type FULL_TIME
Salary
Category Internet Publishing
Expires 2023-06-14
Posted at 11 months ago
Job Description
We are seeking an outgoing individual for our Customer Service Agent position. As an Agent, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world!


This position is great for anyone who absolutely loves to travel and help others with planning.


Roles & Responsibilities


  • Effectively communicate with clients pre/post travel
  • Review budgets, and plan trips according to clients budget constraints
  • Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations
  • Complete ongoing training to earn and maintain certification to book travel
  • Network with tour operators regarding packages that you can possibly offer to clients
  • Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc…)
  • Research, Create, and Execute exceptional itineraries for clients
  • Handle issues that may arise during the bookings and/or travel for clients
  • Create promotional materials to utilize
  • Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs
  • Part Time or Full time
  • Monitor restrictions on travel that come and go


Requirements


  • Previous experience in customer service or hospitality also a plus, but not required
  • Must be able to effectively communicate with clients (strong sales background a plus)
  • Personal travel experience is a huge plus, however not required
  • Must have a smartphone with internet access, laptop recommend but not required
  • Must be at least 18 years of age, and be authorized to work within the US.


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