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Customer Relationship Manager Jobs

Customer Success, Customer Relationship Manager
By Pop-Up Talent At Audubon, PA, United States
Strong relationship development and management skills, good interpersonal skill set.
Strong time management skills, attention to detail and outstanding follow-up skills.
Solid experience with CRM software (e.g., HubSpot/Salesforce) and MS Office (particularly MS Excel) including project management software.
Strong listening skills and ability to correlate customer thoughts into company action.
Experience delivering client-focused solutions to customer needs.
Proven ability to manage multiple complex activities at a time.
Customer Relationship & Experience Manager
By DOGTV At United States
We offer great compensation, health benefits, a pet-first work environment and FREE DOGTV.
Manage key phases of CRM-based campaigns including goal setting, content planning, and data segmentation to meet company objectives.
Experience using Google Analytics to track, measure, and optimize performance.
Process-focused with the ability to manage multiple projects at once.
Committed to putting the customer and customer experience first when accomplishing company goals
We all work remotely. You’ll be able to work in the comfort of your own home.
Customer Relationship Manager Jobs
By Current At , Greenville, 29607 $97,000 - $130,000 a year
Manage long and short-term customer success metrics and deliverables such as FCR, NPS, Customer Effort Scores, etc.
Influence decisions and effective changes that improve the customer experience.
Bachelor's degree from 4-year accredited university or equivalent experience
Minimum 10 years experience in a direct supervisory role and proven success in managing a cross functional team
Detail-oriented with strong process, organizational and oral/written communication skills.
Strong oral and written communication skills, including virtual and electronic communications
Customer Relationship Liaison - Driving (Company Vehicle)
By Apria Healthcare At , Corpus Christi, 78405 $16.66 - $23.71 an hour
Comprehensive benefits package offered for eligible employees:
Manages all follow-up functions with the account, post set-up.
At least 2 years of related experience
Basic skills in Access, Excel, PowerPoint, MS Project, Visio, Word
We recognize our veterans by offering a company paid day off for Veterans Day
Acts as a single point of contact for a specific account or accounts.
Customer Relationship Manager Jobs
By DHL eCommerce At , Remote $67,650 - $107,760 a year
3 to 5 years of Customer Service or Account Management experience
Excellent stakeholder management skills at all levels of organization including executive management
Effective decision-making and change-management skills
Strong project management and organization skills
Lean/ Six Sigma (First Choice) experience and/or certification desired
Deploy account strategy and tactical plans for customer portfolio, aligning with the Regional Sales Manager (RSM).
Influencer Relationship Manager For A Consumer Brand Collective And Customer Acquisition Company
By Vapmotion At United States
Demonstrated project management skills, with the ability to multitask, meet deadlines, and oversee end-to-end execution of influencer campaigns.
Completely remote and flexible schedule
In-depth knowledge of influencer marketing trends, platforms, and best practices, demonstrating a strong understanding of the digital marketing landscape.
Excellent communication and interpersonal skills, fostering strong relationships with influencers and collaborating effectively with internal stakeholders.
Negotiation skills and a fair, respectful approach in structuring partnership terms and compensation packages with influencers.
Initiate and nurture relationships with influencers, fostering strong partnerships based on trust and mutual benefit.
Customer Relationship Manager Jobs
By Pop-Up Talent At Audubon, PA, United States
Proficiency in Smartsheet and/or project management software
Employee Benefits offered for full time employees and include: Medical/Dental/401K/etc.
Experience delivering/presenting client-focused solutions to customer needs
Proven ability to manage multiple complex activities at a time
Customer-focused and superior follow-up skills
Effective problem resolution (proactively) and decision-making abilities.
Customer Relationship Liaison Jobs
By Apria At Milford, CT, United States
Comprehensive benefits package offered for eligible employees:
Manages all follow-up functions with the account, post set-up.
At least 2 years of related experience
Basic skills in Access, Excel, PowerPoint, MS Project, Visio, Word
We recognize our veterans by offering a company paid day off for Veterans Day
Compensation is commensurate with experience
Customer Relationship Manager Jobs
By Current Lighting At Greenville-Spartanburg-Anderson, South Carolina Area, United States
Manage long and short-term customer success metrics and deliverables such as FCR, NPS, Customer Effort Scores, etc.
Influence decisions and effective changes that improve the customer experience.
Bachelor's degree from 4-year accredited university or equivalent experience
Minimum 10 years experience in a direct supervisory role and proven success in managing a cross functional team
Detail-oriented with strong process, organizational and oral/written communication skills.
Strong oral and written communication skills, including virtual and electronic communications
Customer Relationship Manager Jobs
By CSG At United States
Resolve client questions and disputes on product billing or invoicing and track product license management regarding compliance and usage
Bachelor's degree in business related field, or equivalent experience
2+ years of product, solutions, and/or technical customer support experience in a comparable environment
Work from Home, in-office, or hybrid
Under guidance from the sales team, may assist the contract process to include support for SOWs, ARs, POs, IVRs and OPNs
Help with global product issues, recovery, and client communication including after action summaries and organize and participate in product demonstrations
Customer Relationship Specialist Jobs
By Palomar At California, United States
Knowledge of, with the ability to extract, agency administration data from all sources and systems
1-3 years of experience in a Customer Service role.
Insurance experience preferred, but not required
Manages own work and takes responsibility for actions and decisions
Strong verbal and written communication skills. Demonstrated ability to interact with a variety of customers
Full Suite of Medical Benefits
International Tour Customer Relationship Manager
By The Bronze Suite At United States
- Strong organizational skills with the ability to manage multiple tasks and priorities effectively.
- Proficiency in using customer relationship management (CRM) software and other relevant tools.
- Previous experience in luxury customer service, preferably within the travel industry or related field.
- Exceptional interpersonal and communication skills, both written and verbal.
- A genuine passion for delivering outstanding customer experiences and exceeding expectations.
- Demonstrated problem-solving and conflict resolution abilities.
Customer Relationship Specialist Jobs
By Trajector At Florida, United States
Professional or personal experience supporting individuals with disabilities preferred
Minimum of one year of experience in customer service and/or sales
Excellent interpersonal, analytical and critical thinking skills
Excellent written and verbal communication skills
Client Relationship Specialist - Remote
Competitive compensation: $16.00 - $17.00 per hour PLUS quarterly bonuses based on performance.
Customer Relationship Specialist Jobs
By Bridgeworks Ltd At Edina, MN, United States
High school diploma or equivalent or relevant experience in lieu of educational requirement.
Documents interactions and provides feedback to manager on recurring issues.
Recognizes similar problems to past experiences and precedents.
Consistently acts according to our customer experience standards, including:
Strong relationship-building and interpersonal skills.
Previous property-and-casualty insurance industry experience.
Business Relationship Manager - Customer Platform
By Fluence At San Francisco, CA, United States
Support the configuration and management of SalesForce and CRM tools and systems.
Assesses talent (Internal and External) and provides feedback to management.
Maintain the Functional Solution Architecture for Project Management Information Systems.
Develop engagement specific approaches to Training and Organizational Change Management.
Project/program management and delivery required.
Facilitate and determine business requirements and objectives by analyzing business processes, reviewing artifacts, and leading focused requirements workshops.
Customer Relationship Manager (Walmart)
By Alani Nutrition At Louisville, KY, United States
Key Skills and Experience Required
Track sales reports, keeping detailed accounts & status reports, and perform data entry.
Manage administrative and analytical duties. Analyse large data sets to gauge performance, identify opportunities, understand trends, and ultimately deduct actionable insight.
Apply financial acumen and analytical skills to build and execute a successful strategy.
Coordinate with customer team members to improve and manage the analytical reporting along with providing the support for sales.
Advanced abilities with Power BI, Retail Link, NOVA, Netsuite systems.
Customer Success Manager/ Customer Relationship Manager (Walmart)
By Alani Nutrition At Louisville, KY, United States
Key Skills and Experience Required
Track sales reports, keeping detailed accounts & status reports, and perform data entry.
Manage administrative and analytical duties. Analyse large data sets to gauge performance, identify opportunities, understand trends, and ultimately deduct actionable insight.
Apply financial acumen and analytical skills to build and execute a successful strategy.
Coordinate with customer team members to improve and manage the analytical reporting along with providing the support for sales.
Advanced abilities with Power BI, Retail Link, NOVA, Netsuite systems.
Customer Success Manager/ Customer Relationship Manager
By Alani Nutrition At Louisville, KY, United States
Key Skills and Experience Required
Track sales reports, keeping detailed accounts & status reports, and perform data entry.
Manage administrative and analytical duties. Analyse large data sets to gauge performance, identify opportunities, understand trends, and ultimately deduct actionable insight.
Apply financial acumen and analytical skills to build and execute a successful strategy.
Coordinate with customer team members to improve and manage the analytical reporting along with providing the support for sales.
Advanced abilities with Power BI, Retail Link, NOVA, Netsuite systems.
Sr. Customer Relationship Manager
By DHL eCommerce At , Remote $79,425 - $127,080 a year
6 to 7 years of Customer Service or Account Management experience.
Excellent stakeholder management skills at all levels of organization including executive management.
Effective decision-making and change-management skills.
Strong project management and organization skills.
Lean/ Six Sigma (First Choice) experience and/or certification desired.
Deploy account strategy and tactical plans for customer portfolio in close alignment with the Regional Sales Managers (RSMs).
Associate Customer Relationship Manager
By TriNet At , Remote $57,800 - $95,400 a year
Bachelor’s degree desired in business, management or marketing, or equivalent combination of education and experience.
Minimum 3-5 years' previous sales, client relationship management and/or customer service experience
Other Knowledge, Skills and Abilities:
Ability to quickly establish relationships and interact with business owners, executives and managers.
Provides support and guidance to clients (SMBs) daily
This role is largely reactive with some proactive outreaches

Are you looking for an exciting opportunity to use your customer service and relationship building skills? We are looking for a Customer Relationship Manager to join our team and help us build strong relationships with our customers. As a Customer Relationship Manager, you will be responsible for providing excellent customer service, developing customer loyalty, and creating a positive customer experience. If you have a passion for customer service and relationship building, this could be the perfect job for you!

A Customer Relationship Manager (CRM) is responsible for managing customer relationships and ensuring customer satisfaction. They are responsible for developing and maintaining strong relationships with customers, understanding their needs, and providing solutions to meet those needs.

What is Customer Relationship Manager Skills Required?

• Excellent communication and interpersonal skills
• Strong customer service orientation
• Ability to build relationships and trust
• Problem-solving and conflict resolution skills
• Ability to work independently and as part of a team
• Knowledge of customer relationship management software

What is Customer Relationship Manager Qualifications?

• Bachelor’s degree in business, marketing, or related field
• Previous experience in customer service or sales
• Knowledge of customer relationship management software

What is Customer Relationship Manager Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer relationship management software
• Knowledge of sales and marketing principles
• Knowledge of customer segmentation and targeting

What is Customer Relationship Manager Experience?

• Previous experience in customer service or sales
• Experience in customer relationship management
• Experience in developing and maintaining customer relationships

What is Customer Relationship Manager Responsibilities?

• Develop and maintain strong customer relationships
• Understand customer needs and provide solutions
• Respond to customer inquiries and complaints
• Monitor customer feedback and satisfaction
• Analyze customer data and create reports
• Develop