Customer Education Trainer Jobs
By PowerSchool At United States
Performs all other responsibilities assigned by management
High-level performance with attention to detail, time management, and organizational skills
Knowledge of PowerSchool Solutions and how used in K-12 Education (PowerSchool SIS, PowerScheduler and PowerSchool SIS Customizations)
Conducts onsite, remote, and group training events via traditional classroom and technology-assisted platforms
Applies product knowledge and learning delivery methodology to provide high quality professional development services
Organizes and manages the professional learning life cycle and training plan for clients
Retail Customer Operations Trainer
By FanDuel At United States
Provide constructive feedback to employees and management based on training sessions and floor observations.
Own projects, processes and curriculum pertaining to training, and is passionate about employee improvement and the customer experience.
Work closely with site managers, supervisors, and other department trainers to ensure consistent training across the board.
Collaborate with the product and operations teams to ensure accurate and up-to-date product knowledge.
Additional responsibilities as assigned or requested.
Experience collaborating across various organizations to meet business needs.
Customer Operations Engineer Jobs
By Fusion Connect At , Remote
Proven working experience with Fortinet product line including FortiGate and FortiManager
Current or expired NSE 4 or NSE 5 or higher Fortinet certification or equivalent experience
Strong analytical thinking and problem-solving skills.
Strong teamwork and communication skills.
Ability to manage multiple tasks/priorities and act quickly in a fast-paced environment.
Ability to work and thrive in a fully remote workspace.
Trainer - Customer Training
By Open Systems International At , Medina, 55340
3+ years or relevant experience; University experience may count
Experience presenting or teaching a small group (2 - 12 people)
1+ years of experience providing customer technical support or training.
Knowledge of computer programming preferred.
Provide world-class support and training through creative, intelligent, efficient, and flexible solutions to a variety of technical challenges
Build lasting relationships with customers through professional, efficient, pleasant, and helpful communication
Customer Service Trainer Jobs
By WSSC Water At , Laurel $75,240 - $127,908 a year
Required Knowledge, Skills, And Abilities
Knowledge of and experience in quality monitoring and developing quality assurance initiatives
Proven ability to contribute new ideas & approaches for improving employees’ skills & knowledge
Manages administrative functions necessary to deliver and document training programs
Demonstrated knowledge in adult learning concepts, instructional design including curriculum design
Demonstrated knowledge of call center operations and customer information systems
Operations Trainer - Dispatch
By Metra At , Chicago $74,475 - $114,436 a year
In addition to #1 above, must have four (4) years of experience as a Dispatcher.
Good knowledge of dispatcher operations.
Good knowledge of computerized dispatching equipment.
Good knowledge of applicable FRA, DOT, APTA, and NTSB regulations.
Good verbal and written communication skills.
Good interpersonal skills to creatively engage and motivate learners.
Customer Trainer Jobs
By DGA Security At New York, NY, United States
Excellent organization, time management and project management skills.
Educate users on the self-service portal and their ability to run reports, queries and manage users.
2+ years of experience in a client facing position, where you were in a client services/experience role.
Flexibility to interact with all levels within an organization, from Sr. Managers to line level employees.
For specific clients, provide on-site survey of device locations for layout documentation.
Ability to build partnerships and foster collaborative relationships across internal departments.
(Cyber Offense) Operations Planner / Warfare Trainer
By Apex Systems At Hampton, VA, United States
Experience with UTC development, DOC Statements, DRRS, SORTS, taskings, reclamas and other Functional Area Manager responsibilities
$29.00 - $33.50 / Hourly Rate ** Experience Level Dependent **
"A la Carte" Style Benefits (Each Benefit Sold Separately)
2+ Years of Experience with Military Unit Readiness, Reporting & Policy
1+ Years of Experience Managing Guard and/or Reserve Force Posturing and Mobilization
Oversee AFRC and ANG mobilizations supporting OCO requirements.
(Jr. Cyber Offense) Operations Planner / Warfare Trainer
By Apex Systems At Hampton, VA, United States
Experience with UTC development, DOC Statements, DRRS, SORTS, taskings, reclamas and other Functional Area Manager responsibilities
$29.00 - $33.50 / Hourly Rate ** Experience Level Dependent **
"A la Carte" Style Benefits (Each Benefit Sold Separately)
4 Years of Experience with Military Unit Readiness, Reporting & Policy
2 Years of Experience Managing Guard and/or Reserve Force Posturing and Mobilization
Oversee AFRC and ANG mobilizations supporting OCO requirements.
Customer Experience Trainer Jobs
By MaryRuth's At Los Angeles, CA, United States
Collaborate with Customer Experience leadership to define course requirements and learning objectives
Evaluate, analyze, and report on learner experience and knowledge retention
Create instructional, engaging content to enhance trainee/participant’s learning and knowledge retention of various topics
Conduct educational and training sessions, focusing on educational content and quality improvement initiatives
2+ years of virtual Customer Service experience preferred
Strong written and verbal communication, as well as interpersonal skills
Operations Trainer Jobs
By Dental Care Alliance At North Port-Sarasota Area, United States
Demonstrated knowledge of building a training framework to impact operations/KPIs/ROI
Demonstrated knowledge of key learning design concepts such as outcomes-based curriculum development, and competency-based programs
Experience with course development using e-learning authoring tools, such as Camtasia, Articulate Storyline, and other multimedia programs
Excellent written and verbal communication skills
Proficiency in training facilitation and presentation (in person and virtual)
Proficiency in data analysis and utilizing statistics to prove business impact
Customer Operations Assistant Jobs
By Pathrise At United States
Familiarity with JIRA Service Management, Airtable, Salesforce, Notion, Zapier, Loom, and Asana
Range: min $50,000 - max $56,000 per year contingent on experience & qualifications.
Using our JIRA ticketing system to address and manage requests from fellows, alumni, and internal teams
Experience or familiarity with Google Suite & Slack
Background in Customer Experience or Customer Support
Experience working in an early-stage startup
Svp, Customer Operations / Chief Customer Operations
By Lemonade At New York, NY, United States
Continuously evaluate and improve the end-to-end customer journey, ensuring a seamless and exceptional experience
15+ years experience in a senior leadership role focused on customer experience, customer success or operations
Deep experience developing and executing customer experience strategies across multiple touchpoints and channels (phone, digital, chat, bots)
Experience leveraging AI to improve customer service operations, optimize processes, and enhance customer experiences
Proven experience leading and managing cross-functional teams, including customer service professionals, claims advocates, sales associates, data analysts and IT teams
Strong leadership skills and the ability to drive a customer-focused culture, set strategic objectives, and foster collaboration
Customer Trainer Jobs
By Intuitive At Atlanta, GA, United States
Skills, Experience, Education, & Training:
Support positive relationships between external training center personnel and ISI management
Minimum Education And Training Requirements
Conduct da Vinci® Surgical System training programs for surgical teams at designated training centers and remote centers
Train the sales force to conduct in-services and system technology skills development activities with customers on new and established products
Manage training center logistics, inventory and training calendars
Operations Trainer (Life) Jobs
By Transamerica At United States
Maintain learner development history within the learning management system (LMS).
Build and maintain effective relationships with business area members as well as management.
Strong preference for prior Transamerica experience and/or knowledge of Transamerica Operations
Bachelor’s degree in a business-related field or equivalent work experience.
Strong verbal and written communication skills.
Knowledge of learning and development functions within the company.
Operations Trainer Jobs
By XLA At Farmers Branch, TX, United States
Exceptional project management and organizational skills with good attention to detail
Proficiency with content management platforms (such as ModX)
Manage the planning, writing, editing, and publishing of all digital content.
Manage, measure, analyze and report on web performance, including SEO.
Manage social media channels – particularly Facebook, Twitter, and YouTube
3-5 years digital marketing experience with a strong focus on search engine and social media marketing
Customer Experience Trainer Jobs
By Evolv Technology At Waltham, MA, United States
You will be joining the Field Services team and report to the Manager of Technical Documentation and Education.
Continue to grow your knowledge and understanding of Evolv’s products
Establish relationships with cross-functional teams to begin to gather knowledge and updates from them on a regular cadence
Develop customer service soft skills to support emotional competence, interpersonal and communications skills
Track course competitions and administration of Evolv Academy for certification purposes
Develop (improve) a certification program for partners
Customer Success Trainer Jobs
By Salesloft At , $74,000 - $126,000 a year
Experience building consensus, change management, and driving change in organizations
Begin 1:1's with your manager, understand your 30-60-90-day plan and delve into your daily responsibilities
Work with the CS leaders to ensure that the organization has the knowledge and resources to successfully execute in their roles;
Facilitate and train the CS team to foster confidence, skill growth and speak to the value of our partnership with customers
Partner with the GTM & Onboarding Enablement managers to design, implement and operationalize any program tracking including compliance, comprehension, and feedback
Partner with the Onboarding Program manager to refine & iterate the existing CS onboarding for new hires
Customer Success Trainer Jobs
By TechnoGen, Inc. At United States
Strong organizational and time management skills, with the ability to prioritize and manage multiple tasks
Engage with customers' CSM (Customer Success Managers) to train them on Customer Success fundamentals,
Engage with customers' CSM (Customer Success Managers) to train them on their own products and services
Co-manage training projects with customer CSMs, ensuring successful delivery, be one of the primary points
In summary be able to help customers with following capabilities shown below
Strong communication and interpersonal skills, with the ability to build and maintain relationships with
Customer Trainer Jobs
By Intuitive Surgical At , Atlanta, Ga $87,100 - $139,200 a year
Skills, Experience, Education, & Training:
Support positive relationships between external training center personnel and ISI management
Conduct da Vinci® Surgical System training programs for surgical teams at designated training centers and remote centers
Train the sales force to conduct in-services and system technology skills development activities with customers on new and established products
Manage training center logistics, inventory and training calendars
Clinical and/or operating room experience preferred