Customer Operations Trainer Jobs

Conflict management Ability to identify differences, openly address problems, and resolve conflicts by providing viable solutions

Responsible for training/certification of technicians

Participate in training courses and further your personal education in the specialty areas such as installations, startups, and maintenance services

Education in electrical engineering, mechatronics, or control technology

Good knowledge of KNAPP products and system areas is a district advantage

Experience as a mechanical fitter, service technician or commissioning engineer

Your fit in the organization will be part of the Gates aftermarket management team and will report to the CX Director.

Bachelor's Degree or equivalent related work experience required

3+ years of relevant experience required

Excellent written, oral communication and presentation skills.

Strong product knowledge of all Gates products or vendor partners' products

Strong knowledge of computer programs such as Word, Power Point, Excel

Working knowledge of Adobe Learning Manager

Must maintain working knowledge of FanDuel products, tools, policies, and procedures

Report training progress updates to Managers for new hire trainings, or other training related projects

Additional responsibilities as assigned or requested

Exceptional interpersonal skills, both orally and in writing

Knowledge and understanding of the sports and online gaming industry