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Customer Care Jobs in Miami-Dade, Florida

Customer Care Director Jobs
By Coolibar, Inc. At Miami, FL, United States
Excellent knowledge of management methods and techniques
Do periodic reporting to the management on the performance
Proven successful working experience as a Customer Service Manager,
Hire, train and manage Customer care team who are exceptionally customer satisfaction focused.
Adhere to and manage the approved budget
Strong knowledge customer service software, databases and tools
Coordinator Customer Care Jobs
By LCI At Mayport, FL, United States
Create, modify and email various Excel spreadsheets as required by management, purchasing and replenishment.
Knowledge to quote on contracts and follow up on quotes.
Responsible for all customer related matters.
Maintain a positive and friendly demeanor when assisting customers.
Able to navigate Axapta to create and release sales orders.
Communicate with customers and vendors throughout the entire sales order process via phone or email.
Customer Care Coordinator Jobs
By Numotion At Orlando, FL, United States
Minimum three years of relevant experience in a fast-paced office environment highly preferred.
Experience with technology for optimizing efficiency.
Solid written and verbal communication, listening, organization and priority setting skills.
Answers incoming calls, handles incoming faxes and fields any inquiries as appropriate.
Efficiently processes new orders intake.
Schedules evaluations and equipment adjustments with referrals and clients.
Manager, Customer Care Jobs
By Coach At Jacksonville, FL, United States
Design and support processes that model The Coach Experience sales and service protocols, increase efficiency and support accelerated growth.
Provide strategic leadership to Team Leads, broadening and elevating their abilities.
Champion employee engagement strategies and work with Senior Manager to identify opportunities.
Bachelor’s degree in a related field or equivalent experience.
3+ years’ leadership experience in an inbound, multi-channel customer contact center, preferably within a luxury retail brand.
Strong working knowledge of contact center operations, technologies, systems and processes.
Director, Customer Care Jobs
By Mia Aesthetics At Miami-Fort Lauderdale Area, United States
Excellent verbal and written communication skills in training, coaching and performance management opportunities
Strong leadership including change management skills
Bachelor’s degree in Business Management or related field
Drafts recommendations to policies and procedures to facilitate an outstanding patient experience
Experience with customer escalations, complaint handling, refunds, and billing issues. Working with customers/patients who have experienced issues in their customer journey.
Strong writing and presentation skills
Customer Care Associate Jobs
By Peterson Dental Laboratory At , Delray Beach, 33445, Fl
2+ years’ experience in clinical office
Ability to provide exceptional and personal care; solid communication and follow-through skills
RDA certification but not required
Inbound and outbound calls regarding case details
Assisting case schedulers when high volumes of cases arrive
Dispute resolution (receiving customer complaints and resolving challenges)
Assistant Customer Care Manager
By PulteGroup At , Myrtle Beach, Sc
Complete Division and/or Customer Care orientation, onboarding and training programs (e.g., construction knowledge, job site rules, safety, warranty, SWPPP)
Gain proficiency in interacting with all customer types with varying communication styles, personalities, & different levels of homeownership experience
Develop independence within role through on the job training and experience
Some Customer service experience or equivalent preferred
Some construction experience or equivalent preferred
General knowledge of building codes
Director, Customer Care Jobs
By American Airlines At Charlotte, NC, United States
Oversees and manages departmental budget and cost control, including forecasting, in order to ensure accuracy and accountability for overall resource management
Experience in the application of budgetary knowledge to drive business results
Bachelor’s degree or equivalent work experience
7 years of leadership experience managing cross-departmental teams
3 years of experience managing a unionized frontline workgroup
Experience in Customer Care/Passenger Service at a large airport or hub required
Customer Care Expert Jobs
By Select Portfolio Servicing At Jacksonville, FL, United States
Excellent customer service and or sales skills. Loss Mitigation and or Customer Service experience is preferred
Proven record of dependability with excellent time management and the ability to self-manage.
Manage daily workflow within prescribed timeline and quality metrics, if assigned a loan population
Strong interpersonal skills: professional, courteous, empathetic, level-headed, composed.
Superior communication skills, in verbal and written communication
Basic computing skills, including mouse & keyboard usage, launching programs, windows navigation.
Customer Care Coordinator Jobs
By Numotion At Lynn Haven, FL, United States
Minimum three years of relevant experience in a fast-paced office environment highly preferred.
Experience with technology for optimizing efficiency.
Solid written and verbal communication, listening, organization and priority setting skills.
Answers incoming calls, handles incoming faxes and fields any inquiries as appropriate.
Efficiently processes new orders intake.
Schedules evaluations and equipment adjustments with referrals and clients.
Customer Care Agent Jobs
By POOL CENTURION MANAGEMENT INC At , Cape Coral, Fl $18 - $20 an hour
Work collaboratively with the Operations Managers and field teams to communicate issues and drive to resolution
2 years minimum experience in a client/customer-facing position
Excellent written and verbal communication skills
Demonstrated organizational skills including attention to detail and multi-tasking skills
Build skills in Service Titan platform
Highly skilled in Microsoft Office
Customer Care - Fulfillment Consultant - July Class
By Ally Financial At , Jacksonville, 32258, Fl $23 an hour
Student loan and 529 educational assistance programs
Deliver world-class customer experiences through establishing rapport and presenting positive, friendly interactions while striving for a one call resolution.
Prior experience in customer service, financial services, or similar industry
Prior phone handling experience preferred.
Ability to manage workflow and adapt to changing conditions on business objectives and priorities.
Strong communication skills in both written and verbal, and ability to foster strong working relationships.
Director Of Customer Care
By Tri Pointe Homes At Charlotte, NC, United States
A minimum of 3 years of leadership/management experience is required.
A high school diploma or general education degree (GED) is required. BA/BS degree or equivalent preferred.
A minimum of 5 years of experience in directing, coordinating, and supervising staff in Customer Care required (homebuilding a plus).
Focus on employee and leader development, including succession planning.
Participate and/or conduct regular team meetings and training sessions.
Provides training for sales, construction teams, and outside parties on proper expectation-setting for the warranty program.
Director Of Customer Care
By RPM Living At United States
5+ years of experience in an operations management and/or call center management role
Oversee a dedicated team within our customer relationship management tool to ensure prompt, courteous, and efficient communication with prospective renters.
Bachelor's degree from four-year college or university or equivalent combination of education and experience
Prior multifamily industry experience strongly preferred
Firsthand experience working with call centers and virtual teams is a plus
Set performance goals, monitor progress, and implement strategies to enhance team efficiency, effectiveness, and overall customer satisfaction.
Manager, Customer Care, Rentals
By Zillow At United States
Leading the Zillow Rental Manager support team to drive key company business results, employee engagement, and a world-class customer experience.
Real estate experience and knowledge preferred.
Strong leadership skills: Ability to inspire and empower a team, set and reevaluate clear goals, and provide guidance and support.
Proven track record of delivering exceptional customer service: Demonstrated experience in meeting or exceeding customer satisfaction targets.
Professionalism and excellent interpersonal skills: Able to connect with people of varying degrees of product and technical proficiency.
Intermediate knowledge of Zendesk, Salesforce or similar customer service tools and platforms.
Customer Care Agent Jobs
By Austin and Associates At United States
Excellent verbal and written communication skills
If you have these qualifications, you're a great fit for this role
Conduct calls with representatives to expand reach of the company
Conduct appointments with potential clients (we work around your schedule)
Become fluent in Financial products (Ability to obtain financial licenses: Life, Series 6, 26, 63, 65)
Train and onboard new hires
Assistant Manager, Customer Care
By Dew Software At Newark, CA, United States
3+ years of experience in customer care management
Familiarity with customer relationship management (CRM) software
Manage a team of customer care representatives and provide guidance and support as needed
Identify opportunities for process improvement and implement solutions to enhance the customer experience
Experience in the automotive industry preferred
Strong communication and interpersonal skills
Customer Care Supervisor Jobs
By Overture Promotions At Waukegan, IL, United States
Day to day management, supervision, mentoring and training of Customer Care Coordinators.
Ensure communication with Customer Care Manager on all items so that action items can be addressed
Excellent oral and written communication skills
Proficient in MS Office Suite and Adobe Acrobat; beginner to intermediate Excel experience
NetSuite & HubSpot experience a plus
1-3 years of customer service experience
Customer Care Project Coordinator
By HSO At New York, United States
Assist with light customer facing Project Management responsibilities
Experience with Azure DevOps, Microsoft D365 Finance and Operations, Microsoft CE is a strong bonus
Provide support to Director of Customer Care Support and Delivery Manager
Experience with Microsoft Project, Microsoft Office
Maintain Customer transition information and coordinate transition activities with both CE/FO Delivery and PMO Teams
Maintain internal systems for all customer OneVersion update status
Area Customer Care Manager
By Tri Pointe Homes At Houston, TX, United States
A minimum of 2 years of leadership/management experience is required.
A high school diploma or general education degree (GED) is required. BA/BS degree or equivalent preferred.
Recruits, hires, evaluates, trains, develops, and retains Customer Care team/employees.
Conduct regular staff meetings and training sessions.
Provides training for sales, construction teams, and outside parties on proper expectation-setting for the warranty program.
Ensure communities are within the budgetary guidelines by monitoring and analyzing job costs and schedules.
Customer Care & Sales Coordinator
By New Home Co. At Beaverton, OR, United States
Update sales online listings and inventory management.
Provide homeowners with an escalated avenue for complaint resolution, ensuring appropriate managers are aware of concerns or trends.
Manage utility billing and post-close shut off.
A minimum of three years' experience in customer service in the building industry is preferred.
Docusign, Newstar, Buildpro or comparable software experience preferred.
Experience assisting a senior level executive.
Coordinator Customer Care Jobs
By LCI At Clarksville, TN, United States
TRAINING AND SPECIALIZED KNOWLEDGE REQUIRED
Knowledge to quote on contracts and follow up on quotes.
Responsible for all customer related matters.
Responsible for placing calls to customers to solicit business.
Calling customers for additional information as needed.
Register and track customer complaints with expeditious follow up and resolution.
Customer Care Manager Jobs
By The First Bank At ,
Proficient in data entry and typing skills
Good verbal and written communication skills, in addition to good listening skills
Knowledge of customer service principles and practices with an understanding of call center telephony and technology
Pays attention to detail and displays good organizational skills
High school diploma or equivalent required. Experience in a call center or customer service environment preferred.
Mobile Banking and Mobile Deposit
Senior Manager, Customer Care
By Whole Foods Market At , Austin, 78703
BA/BS degree and 6-8 years’ relevant experience OR equivalent combination of education and relevant experience.
Leverages data-driven insights to recommend and implement task / project management and delivery methodology continuous improvement.
Relocation is offered for this position
Leads detailed task / project planning, including cost, schedule and resource requirements.
This position is based in Austin, TX and will require a minimum of three days per week in our downtown offices.
Oversees execution of Customer Care programs and processes across the company.
Coordinator, Customer Care Jobs
By LCI At Folkston, GA, United States
Create, modify and email various Excel spreadsheets as required by management, purchasing and replenishment.
TRAINING AND SPECIALIZED KNOWLEDGE REQUIRED
Knowledge to quote on contracts and follow up on quotes.
Responsible for all customer related matters.
Maintain a positive and friendly demeanor when assisting customers.
Able to navigate Axapta to create and release sales orders.
Customer Care Coordinator Jobs
By Toll Brothers At , El Mirage, 85335

Join an award-winning company! Who are we? Since 1967, Toll Brothers has been building luxury homes and communities in the best locations in the U.S. Today, we’re a Fortune 500 ...

Customer Care Agent Jobs
By Peoples National Bank, N.A. At Mount Vernon, IL, United States

Are you looking for a great career that offers work/life balance, professional growth, an opportunity to serve in your local community, plus work in a friendly team environment? Peoples National Bank ...

Operations And Customer Care Manager
By Joanna Buchanan At New York, United States
Self-starter, highly organized, and detailed oriented. Possesses great people skills and works with a sense of urgency.
$19/hr- $27/hr an hour for 1-4 years experience
Utilize and maintain Shopify, Faire and additional selling platforms.
Enjoys keeping up with tabletop, barware and home decor trends.
Enjoys problem solving and building new processes.
Thrives in fast paced environments and flexible to changes in priorities to drive the business forward.
Customer Care Receptionist Jobs
By Boys & Girls Clubs of Central NH At , Concord, 03301 $16 - $17 an hour
High School degree or equivalent experience preferred.
Must enjoy working with people, have enthusiasm, and possess excellent customer service skills.
Must possess basic computer skills, including but not limited to Microsoft Office Suite.
Excellent communication, listening, and computer skills.
Answers phone calls promptly and redirects phone requests to the appropriate party.
Provides detailed descriptions of Boys & Girls Club member applications, services, facility features, hours of operations, etc.
Customer Care Manager Jobs
By Realtor.com At Scottsdale, AZ, United States
5+ years contact center management experience required.
Provide ongoing coaching to the New Homes team to foster account management excellence and account growth strategies.
Real Estate Knowledge: Practical experience and understanding of the real estate market and new construction processes.
Technical Proficiency: Ability to leverage customer service management systems and related technologies.
Communication Skills: Exceptional verbal and written communication abilities for effective interaction with customers, team members, and key stakeholders.
Deliver targeted coaching and development strategies to enhance the performance and skill set of the New Homes and Moving teams.
Customer Care Manager Jobs
By AssetWorks Inc At Wayne, PA, United States
Technical Support experience with Relational Database Management System (Oracle or Microsoft SQL Server preferred)
Work with management on customer care initiatives
Additional duties as requested by management
Proficient and experience communicating with customers verbally and in writing
Handle customer inquiries and be knowledgeable in AssetWorks products
Manage content updates to customer care web portal and mass email communication
Customer Care Department Jobs
By All Star Automotive At , Baton Rouge, 70815, La

Being employed in the Customer Care department is doing exactly what the job title states, Caring for customers. This department consist of answering calls for all of our dealership locations from ...

Are you looking for a job that will make you feel valued and appreciated? Look no further! We are looking for a Customer Care Representative to join our team and provide excellent customer service to our customers. You will be the first point of contact for our customers and will be responsible for handling inquiries, resolving customer issues, and providing a positive customer experience. If you have a passion for helping others and a desire to make a difference, this is the job for you!

Customer Care job involves providing customer service and support to customers. This includes responding to customer inquiries, resolving customer complaints, and providing assistance with product and service information.

What is Customer Care Skills Required?

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to handle difficult customer situations
• Knowledge of customer service principles and practices
• Ability to use customer service software
• Knowledge of relevant products and services

What is Customer Care Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant products and services

What is Customer Care Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Knowledge of customer service software
• Knowledge of customer service best practices

What is Customer Care Experience?

• Previous customer service experience
• Experience in a customer-facing role
• Experience in a call center environment

What is Customer Care Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Resolve customer complaints and provide assistance with product and service information
• Provide accurate and up-to-date information on products and services
• Maintain customer records and update customer information in the customer service database
• Follow