Project Specialist, Customer Care & Operations (Remote)
By ezCater At Boston, MA, United States
1-3 years of experience in a project management environment, preferably related to customer experience/service, delivery operations, and account management.
Support projects utilizing Agile project management methodology and tools.
Assist with various communication and presentation materials. This includes ongoing project/program status reports as well as capturing requirements from stakeholders.
Consults with the key stakeholders and cross-functional team members to gather and interpret documented requirements for project implementation.
Develop expertise in assigned areas and utilize that expertise effectively and efficiently to provide a premium customer experience.
Implement best in class support and continuous improvement practices that help scale the organization while driving exceptional customer experiences.
Financial Services Specialist 1 - Remote - Colorado
By Nordstrom At , Denver $16.50 - $28.00 an hour
This role is a fully remote, work from home position.
Set schedules available at time of offer
Work from home subsidy $50/month
1+ years of experience in customer service
The ability to handle a high volume of calls with detail and accuracy while delivering an excellent customer experience
The ability to independently apply strong analytical, problem-solving and decision making-skills
Customer Care Specialist - Remote
By Computershare At United States
Extra rewards. From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.
Experience: Previous experience in financial services or a role requiring complex transactions is preferred
Parental leave. We offer paid parental leave, flexible working, and a caring and inclusive culture.
Performance based bonus and internal recognition platform with instant awards for work done well
Mastery of multi-tasking: Typical tasks involve account research, functions on screen, and remaining engaged with the shareholder/caller
Empathy and Patience: Some callers maybe transferring shares due to a loss in the family, so patience and understanding are essential
Customer Care Specialist - Remote - Nationwide
By Cardinal Health At United States
Previous experience working in a remote/work from home setting is preferred
2-4 years experience in high volume call center preferred where communication and active listening skills have been utilized
High school diploma, GED or equivalent, or equivalent work experience, preferred
Prior experience working with Microsoft Office is preferred          
Prior experience working with order placement systems and tools preferred
Root cause analysis experience preferred
Remote Care Specialist Jobs
By Smile Doctors At , Dallas, 75240
Manages clinical protocols with assigned Dental Monitoring support doctor
Participates in training sessions to expand Dental Monitoring and digital platform knowledge
One year of clinical orthodontic or dental experience, required
One year of technical support experience preferred, but not required
Medical, dental, vision and life insurance
Short and long-term disability coverage
Remote Customer Service Associate - Colorado Residents Only
By Farmers Insurance Group At , Colorado Springs, Co $15.12 - $21.54 an hour
Farmers offers a competitive salary commensurate with experience, qualifications and location.
Remote Contact Center Experience preferred.
You take inbound calls from the comfort of your home, and we offer a wide variety of shifts.
Maintains job knowledge through intermittent training/learning and incorporates new information into daily tasks.
Strong verbal communication and listening skills.
Proficient in English written and verbal communication skills.
Claims Specialist 2 - Affluent (Remote)
By Nationwide At United States
Builds and analyzes severe incident reports, reinsurance reports and other information to share with corporate office, claims management and underwriting.
3-5 years of insurance field/property claims handling or adjusting experience
Solid experience writing own estimates and handling claims start to finish
Construction background/experience - Residential, Roofing, Remodeling, Water mitigation, etc
Strong written & verbal communication skills
Maintains knowledge of other functions within subject area. This may require attending various seminars or training sessions.
Dnr - Colorado River Communications Specialist
By State of Colorado At Denver, CO, United States
Strong, flexible retirement plans including PERA Defined Benefit Plan or PERA Defined Contribution Plan, plus pre-tax 401K and 457 plans
Flexible work schedule options and remote-work options
Current or former State experience relevant to this position
Five years or more experienced with media relations
Fire years or more experience communicating on environmental, water, or other public policy issues
Five years or more experience communicating on complicated public policy, political, or legislative issues
Remote Customer Care Specialist ($19.00 - $21.00 / Hour)
By Talentify.io At United States
Develop initial treatment plans and provide case management and care coordination with service providers and referral sources
Familiarity with contemporary utilization management practices
Perform other duties within the scope of the position and employee's abilities
2+ years of postgraduate experience in a behavioral health care setting
Knowledge of assessment and referral in the context of mental illness and substance abuse
Experience and interest in providing therapeutic services within a time-effective and recovery-oriented framework
Remote Customer Care Specialist
By HelpWelp At United States
Pay is based on several factors including but not limited to relevant work experience, education, and certifications.
Prior experience in a work from home position
What other skills/experience would be helpful to have?
You may be asked to participate in special projects, assume new responsibilities and adjust priorities as requested
1-3 years of prior experience in a customer-facing role
Excellent verbal, written, and listening skills
Service Desk Specialist (Mycolorado) - Remote From Anywhere In Colorado.
By State of Colorado At Colorado, United States
Additional appropriate education will substitute for the required experience on a year-for-year basis, but cannot completely substitute for these qualifications.
Employ Incident Management procedures to enter tickets into the required tracking system.
Additional, appropriate paid or unpaid experience will substitute for the required education on a year-for-year basis.
One year of professional experience in an occupational field related to the work assigned to the position including mobile application support.
Agile and scrum methodology experience.
Some Of Your Important Responsibilities Will Include
Financial Services Specialist 1 - Remote - Colorado
By Nordstrom At , Westminster, 80030, Co $16.50 - $28.00 an hour
This role is a fully remote, work from home position.
Set schedules available at time of offer
Work from home subsidy $50/month
1+ years of experience in customer service
The ability to handle a high volume of calls with detail and accuracy while delivering an excellent customer experience
The ability to independently apply strong analytical, problem-solving and decision making-skills
Customer Care Specialist - Remote
By Cardinal Health At , $16.75 - $21.84 an hour
High school diploma, GED or equivalent, or equivalent work experience, preferred
Prior computer experience using Microsoft Office systems required
Communication and active listening skills
Internet requirements include the following:
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Familiarity with call-center phone systems preferred
Cybersecurity Administrator ( Remote From Anywhere In Colorado)
By State of Colorado Job Opportunities At , , Co $70,000 - $92,000 a year
Additional appropriate education will substitute for the required experience on a year-for-year basis, but cannot completely substitute for these qualifications.
Address any issues, events, incidents, vulnerabilities, or weaknesses.
A minimum of four (4) years of increasingly challenging work experience in the information security field /network infrastructure.
Professional certification/s to include: PCNSA, PCNSE, CCNA, CCNP, A+, Network+, Security+, etc.
Knowledge of Cisco ASA, Palo Alto NGFW, and Panorama.
Strong attention to detail, strategy, and analysis skills.
Customer Care Specialist 2 – Remote – Kansas
By Nordstrom At , Lenexa, 66215, Ks
6+ months experience within a customer service-focused environment, such as contact center, retail, hospitality, or food and beverage (preferred)
The ability to meet the Nordstrom and Nordstrom Customer CARE Work from Home Guidelines and expectations
Work from Home Subsidy! $50/month
Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
Act as a Brand Ambassador for the Nordstrom company, providing world-class service to all Customers
Successfully troubleshoot and resolve all customer service inquiries or issues via incoming phone/email and/or chat contacts
Customer Care Specialist Csid 06/05/2023 Allen, Tx (Onsite Not Remote)
By Experian At Allen, TX, United States
Assist with credit-related memberships, services, and product offerings; and advocate for solutions that will help consumers improve their creditworthiness.
At least one year of customer service experience.
Last Days to apply and interview for the Allen Onsite Call Center New Hire class**
701 Experian Parkway in Allen, TX.
This position pays $18.00/hr. and it will start June 05th, 2023.
Help consumers understand credit bureau processes and educate them on appropriate steps to request corrections.
Sr Quality & Training Specialist - Customer Care/Promise (Remote)
By Trustmark At United States
3 plus years of experience in organizational change management or project management
Time management and prioritization skills
Implement and support the use of organizational change management methodology, Managed Change®.
Perform needs assessments to determine performance requirements and learning approaches.
Assess and identify appropriate trainers/SMEs to participate in knowledge transfer. Provide direction, oversight, coaching, development and ongoing evaluation of trainers/SMEs.
5 plus years of instructional design, facilitation or other learning support work experience within a call center environment
Account Services Collections Specialist - Remote - Colorado
By Nordstrom At , Colorado Springs, 80920, Co $16.50 - $28.00 an hour
This role is a fully remote, work from home position.
Work from home subsidy $50/month
Utilize tools and knowledge base to solve problems quickly
6+ months collection-related experience and/or First party collections experience (preferred)
The ability to handle a high volume of calls with detail and accuracy while delivering excellent customer experience
The ability to independently apply strong analytical, problem-solving and decision making-skills
Care Operations Specialist - (100% Remote)
By Within Health At , Los Angeles, Ca $20 - $24 an hour
Monitor clients' meal logging during business hours and coordinate follow up with care team members.
Perform chart audits on a regular basis & follow up with appropriate care team members to ensure completion.
Update and track new admissions, discharges, and changes in level of care in a centralized matrix.
**Must be willing to work in the Eastern Time Zone
Customer Care Specialist Csid 07/05/2023 Allen, Tx (Onsite Not Remote)
By Experian At Allen, TX, United States
Assist with credit-related memberships, services, and product offerings; and advocate for solutions that will help consumers improve their creditworthiness.
At least one year of customer service experience.
Looking for Agents to work ONSITE at our Allen, TX Call Center! This job is not remote.
701 Experian Parkway in Allen, TX.
This position pays $18.00/hr. and it will start June 05th, 2023.
Help consumers understand credit bureau processes and educate them on appropriate steps to request corrections.

Are you looking for an exciting opportunity to provide exceptional customer service from the comfort of your own home? We are looking for a Customer Care Specialist 2 to join our team and provide outstanding customer service to our clients in Colorado. As a Customer Care Specialist 2, you will be responsible for responding to customer inquiries, resolving customer issues, and providing excellent customer service. If you have excellent communication skills, a passion for customer service, and the ability to work remotely, we want to hear from you!

Overview Customer Care Specialist 2 – Remote – Colorado is a customer service role that requires excellent communication and problem-solving skills. The role involves providing customer service to customers via phone, email, and chat. The Customer Care Specialist 2 is responsible for providing excellent customer service, resolving customer inquiries, and providing solutions to customer issues. Detailed Job Description The Customer Care Specialist 2 – Remote – Colorado is responsible for providing excellent customer service to customers via phone, email, and chat. The Customer Care Specialist 2 is responsible for responding to customer inquiries, resolving customer issues, and providing solutions to customer problems. The Customer Care Specialist 2 is also responsible for providing customer feedback to the company and helping to improve customer service processes. Job Skills Required
• Excellent communication skills
• Excellent problem-solving skills
• Ability to work independently
• Ability to multitask
• Ability to work in a fast-paced environment
• Knowledge of customer service processes
• Knowledge of customer service software
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service processes
• Knowledge of customer service software
• Ability to work independently
• Ability to multitask
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of customer service processes
• Knowledge of customer service software
• Knowledge of customer service best practices
• Knowledge of customer service trends
Job Experience
• Previous customer service experience
• Previous experience working in a remote environment
Job Responsibilities
• Respond to customer inquiries via phone, email, and chat
• Resolve customer issues and provide solutions to customer problems
• Provide customer feedback to the company
• Help to improve customer service processes
• Follow customer service best practices
• Follow customer service trends