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Customer Care Specialist Jobs

Customer Care Specialist Jobs
By Go Ape At , Remote
Other tasks as agreed with the customer experience manager.
Skills, Experience and attitude required
To ensure that all activities meet or exceed internal requirements, productivity, efficiency, and quality targets.
Outstanding verbal, listening, and written communication skills with the proven ability to establish and maintain excellent relationships at all levels.
The versatility to reflect our brand and service requirements while utilising a range of communication and software.
To respond to customer feedback and complaints.
Technical Customer Care Specialist Ii
By Cox Automotive At , $20.91 - $31.35 an hour
Effectively communicate technical concepts, while taking into consideration the varying degrees of customers' technical experience.
Basic to intermediate technical skills with a moderate level of proficiency
Strong knowledge of basic problem resolution and escalation practices
Strong technical aptitude, analytical and problem-solving skills
Experience with readying and writing SQL queries
Excellent phone, verbal and communication skills
Customer Care Specialist I
By Lumen At , Remote $29,970 - $66,840 a year
Strong computer skills with MS Office experience and the ability to navigate multiple systems at once
Face to approximately 1300 customers a day-focusing on delivering an exceptional Customer Experience.
Performance managed to adnce, CSAT, Quality, and Retention.
1+ years of contact center experience
Answer inbound calls, chats, and emails from Enterprise customers.
Responsible for providing service level of 80% to the customers
Customer Care Office Specialist I
By City of Mesa, AZ At , Mesa, Az $38,504 - $54,360 a year

Description/Duties Customer Care Office Specialist I is responsible for dealing directly with the public, in person, in order to process service requests; receive, tabulate, and balance ...

Customer Care Product Specialist
By Advanced Diabetes Supply At Doral, FL, United States
Manages and maintains moderate call volume per day
We obsess over the customer experience
May perform any additional responsibilities or special projects as required.
Benefits For The Full Time Employees Include
Health, Dental & Vision options
FSA and HSA plan with Employer Contribution
Customer Care Specialist Jobs
By Eduplanet21 At Mechanicsburg, PA, United States

At Eduplanet21 we believe that when teachers succeed, students succeed. We are an educational technology company committed to improving how educators learn and teach through an innovative approach to ...

Customer Care Specialist Csid 06/05/2023 Allen, Tx (Onsite Not Remote)
By Experian At Allen, TX, United States
Assist with credit-related memberships, services, and product offerings; and advocate for solutions that will help consumers improve their creditworthiness.
At least one year of customer service experience.
Last Days to apply and interview for the Allen Onsite Call Center New Hire class**
701 Experian Parkway in Allen, TX.
This position pays $18.00/hr. and it will start June 05th, 2023.
Help consumers understand credit bureau processes and educate them on appropriate steps to request corrections.
Customer Care Specialist Jobs
By Eduplanet21 At Pennsylvania, United States
Responding to customer inquiries using thorough product knowledge and creative problem-solving to provide a human, consultative support experience.
If required by job duties, background checks (criminal/education/employment/ reference/credit) will be performed; results must be satisfactory to the company.
Manage simultaneous software implementations for multiple clients
Effectively manage projects and create organized plans that ensure customer success post-onboarding
Successfully balance being an advocate for our customers while understanding our abilities and direction as an organization
Excellent communication skills including active listening.
Sr Quality & Training Specialist - Customer Care/Promise (Remote)
By Trustmark At United States
3 plus years of experience in organizational change management or project management
Time management and prioritization skills
Implement and support the use of organizational change management methodology, Managed Change®.
Perform needs assessments to determine performance requirements and learning approaches.
Assess and identify appropriate trainers/SMEs to participate in knowledge transfer. Provide direction, oversight, coaching, development and ongoing evaluation of trainers/SMEs.
5 plus years of instructional design, facilitation or other learning support work experience within a call center environment
Billing Customer Care Specialist Ii
By Lumen At , Remote $42,120 - $93,840 a year
Ability to prioritize with good time management skills
Provide status updates to billing management for aging tickets and other reports as requested
A combination of education and experience is acceptable
Ability to understand and utilize multiple systems for billing and dispute management.
Work cross functionally with sales and service delivery teams to correct systems, invoices, and improve the customer experience
Consult with managers or senior staff members on non-routine issues
Temporary Outbound Customer Care Specialist
By American Heart Association At , Dallas, 75219, Tx $16.50 an hour
Exceptional communication skills, both verbal and written, including typing accuracy.
Critical thinking and problem-solving skills.
This position not a match with your skills?
Equipment: Full home office set up provided to you (laptop, monitor, keyboard, mouse, and headset.
Shift: Monday – Friday 8:30am – 5:00pm CT
Make routine outbound calls to thank donors, welcome volunteers, assist with events such as Heart Walk, youth activities or advocacy issues.
Customer Care & Inside Sales Specialist
By Universal Biosensors At New Jersey, United States
Strong relationship and customer management skills, inc handling customer complaints effectively and efficiently.
Effective time management and prioritisation skills
Manage and respond to customer enquiries and information requests, inc. troubleshooting L1 complaints/issues.
Experience collaborating with a cross-functional team, e.g. Operations, Engineering and Quality, within global organisation
Sound computer skills, inc CRM and Microsoft Office suite.
Medical/Health Benefits and generous 401K
Customer Care Specialist - Appfolio Property Manager
By AppFolio, Inc. At United States
AppFolio Property Management software knowledge preferred
Property Management industry knowledge preferred
1+ years of experience working in a remote position preferred
High degree of flexibility and effective time management
Create effortless, joyful, and personalized customer experiences that inspire our customers and their communities to win.
Become an expert in AppFolio Property Manager features, best practices, and common workflows.
Customer Care Specialist - Hybrid
By A.C.Coy Company At Canonsburg, PA, United States
Vendor management/selection/coordination as per account and company requirements
Thoroughly review all authorizations, account requirements, country requirements
2+ years of experience in a responsible administrative, accounting, or customer service role, with experience working directly with customers
Correspond with clients via email and phone quickly and efficiently
Assist corporate executives relocate for overseas assignments
Provide excellent customer service and build positive client relationships
Customer Care Specialist Jobs
By MyPlanAdvocate At , Salt Lake City, 84101, Ut $15 - $16 an hour
High school diploma or equivalent combination of education and experience
Excellent listening and communication skills
Sick time (use it as you need it when you achieve unlimited)
Medical, Dental, Vision, Life Insurance, Learning Reimbursement, and more
Discounts with Hotels, Rental Cars, Entertainment, Attractions, & More!
Ability to prioritize tasks and customer issues in a fast-paced environment.
Customer Care Specialist Jobs
By Trusource H2O Canada At ,
Excellent customer service and communication skills including ability to listen to customers to understand issues and to be calm under pressure
Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel and Outlook). Experience with salesforce.com is a plus
Provide world-class customer service on every customer contact
Field customer inquiries via phone or through electronic inquiries
Exceed customer expectations by quickly and accurately resolving customer issues upon presentation or expedite the issues in accordance with established processes
Handle and resolve customer complaints
Customer Care Specialist Csid 07/05/2023 Allen, Tx (Onsite Not Remote)
By Experian At Allen, TX, United States
Assist with credit-related memberships, services, and product offerings; and advocate for solutions that will help consumers improve their creditworthiness.
At least one year of customer service experience.
Looking for Agents to work ONSITE at our Allen, TX Call Center! This job is not remote.
701 Experian Parkway in Allen, TX.
This position pays $18.00/hr. and it will start June 05th, 2023.
Help consumers understand credit bureau processes and educate them on appropriate steps to request corrections.
Customer Care Specialist Jobs
By PayData Workforce Solutions At Colchester, VT, United States
Strong organizational skills and time management
Strong computer skills with ability to learn Customer Relationship Management (CRM) software applications and other related software
Minimum of 2+ years experience in customer service, sales, or retail
Accurately respond to questions and assist customers with product features, installation, setup, troubleshooting and hardware operations as appropriate
Provide quality technical support service through one-call resolution to establish a long-term customer relation
Assist customers with their billing and payments needs and accepting payments via credit card
Customer Care Specialist - Avail
By Realtor.com At Chicago, IL, United States
Develop a deep knowledge of Avail.co products and services
Deep passion and drive to help others and humanize the customer service experience
At least 2 years experience in customer-facing roles
Experience working with a fast-growth technology company, preferred
Experience in the following tools: Zendesk and JIRA, preferred
Help customers troubleshoot issues of low to medium complexity levels
Customer Care Specialist - Government: Part Time Temporary
By FranklinCovey At , $18 an hour
Track incoming calls to understand trends and provide feedback to management team and stakeholders.
Excellent communication and active listening skills to assist and diffuse disgruntled callers and respond with thoughtful, tangible, and accurate solutions.
Reports To: Project Manager - Government
Location: Remote – Anywhere in the US
Answer incoming calls regarding, but not limited to, registration, training logistics, available resources, and technical difficulties.
Complete outreach campaigns within allotted timeframe and in a professional manner, while tracking progress and outcomes.

Are you looking for a job that offers great customer service and a chance to make a difference? We are looking for a Customer Care Specialist to join our team and provide exceptional customer service to our customers. If you have a passion for helping people and a knack for problem-solving, this could be the perfect job for you!

What is Customer Care Specialist Skill Requirements?

• Excellent communication and interpersonal skills
• Ability to handle customer inquiries in a professional and courteous manner
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Proficiency in Microsoft Office Suite
• Knowledge of customer service principles and practices
• Knowledge of call center telephony and technology

What is Customer Care Specialist Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of call center telephony and technology

What is Customer Care Specialist Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of call center telephony and technology
• Knowledge of company products and services
• Knowledge of relevant computer applications

What is Customer Care Specialist Experience?

• Previous customer service experience
• Previous experience in a call center environment

What is Customer Care Specialist Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Troubleshoot customer issues and provide solutions
• Provide accurate information about products and services
• Follow up with customers to ensure their satisfaction
• Record customer interactions and details of inquiries
• Update customer information in the customer service database
• Process orders, forms, and applications
• Identify and escalate priority issues