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Customer Care Specialist Jobs

Project Specialist, Customer Care & Operations (Remote)
By ezCater At Boston, MA, United States
1-3 years of experience in a project management environment, preferably related to customer experience/service, delivery operations, and account management.
Support projects utilizing Agile project management methodology and tools.
Assist with various communication and presentation materials. This includes ongoing project/program status reports as well as capturing requirements from stakeholders.
Consults with the key stakeholders and cross-functional team members to gather and interpret documented requirements for project implementation.
Develop expertise in assigned areas and utilize that expertise effectively and efficiently to provide a premium customer experience.
Implement best in class support and continuous improvement practices that help scale the organization while driving exceptional customer experiences.
Customer Care Specialist Jobs
By Inpro At Muskego, WI, United States

JOB REQUIREMENTS: Description Join a Milwaukee Journal Sentinel hall of fame company, 13 years in a row! Maybe it\'s our focus on employee development, maybe it\'s the generous time off, or just that ...

Customer Care Specialist 200.00 Bonus* Start 11/6/2023-(Portland, Or) #111089
By PacifiCorp At Oregon, United States
Knowledge of general Company policies and procedures as well as those specific to billing, credit/collections, service and account management is preferred.
High School Diploma or GED Certificate; or the equivalent combination of education and work experience.
Provide specialized advice in regard to regulatory billing requirements and company processes via extensive phone time and electronic means.
Hybrid program requires 50mbps upload internet speed and 50mbps download speed for the remote work.
Advanced communication and interpersonal skills to interface with team members and customers to promote positive customer outcomes.
Communication and interpersonal skills to interface with team members and customers in a fashion that promotes positive customer relations.
Customer Care Specialist $16/Hour
By Haynes Furniture Company At Virginia Beach, VA, United States
Any other duties or responsibilities assigned by management.
Excellent time management skills, attention to detail and the ability to multi-task.
Assist customers with finance order questions.
Excellent customer service skills and great enthusiasm for helping customers.
Strong Verbal, written and interpersonal skills
Previous experience in Ecommerce, customer service and/or customer support environment.
Customer Care Specialist $200.00 Bonus* Start 11/06/2023 - (Salt Lake City, Utah) #111091
By PacifiCorp At Salt Lake City Metropolitan Area, United States
•High School Diploma or GED Certificate; or the equivalent combination of education and work experience.
•Hybrid program requires 50mbps upload internet speed and 50mbps download speed for the remote work.
•Advanced communication and interpersonal skills to interface with team members and customers to promote positive customer outcomes.
•Active listening, conflict resolution and problem-solving skills.
•Ability to work scheduled shifts and meet attendance requirements.
Benefits: Health care, retirement, paid time off, tuition assistance, paid short-term and long-term disability, paid bereavement leave.
Seasonal Customer Care Specialist 1 - Remote - Arizona ($50.00 / Hour)
By Talentify.io At United States
Conflict management skills and professional composure
Remote work from the comfort of your own home
Monthly work from home subsidy for business expenses
Meet the employer's Remote Work Policy and expectations
6+ months experience within a customer service-focused environment (preferred)
The employer will consider qualified applicants with criminal histories in accordance with legal requirements.
Customer Care Specialist - Remote | Wfh
By Get.It Recruit - Administrative At Metairie, LA, United States

We are a well-established international company with over a century of service, specializing in collaboration with more than 40,000 unions, credit unions, and associations across the US. Our company ...

Sr. Customer Care Specialist
By Saks At United States
Strong interpersonal skills and the ability to empathize with customers while maintaining professionalism.
Proven experience in customer service, with an emphasis on resolving complex escalated cases.
Ability to remain calm under pressure and manage challenging interactions.
2+ years of experience in a servicing role or a contact center function in a high growth, fast-paced environment
Bachelor’s degree or equivalent work experience
Specialty / luxury retail experience
Customer Care Specialist Jobs
By VanderHouwen At Oregon, United States
Strong computer skills, including experience navigating the internet and using PC and Windows-based software (Microsoft Office).
Excellent written and verbal communication skills.
Proven strong problem-solving skills, analytical skills and attention to detail.
This role can be fully remote or a hybrid model in Beaverton, Oregon.
Fashion Passon - Athletic Wear
Contact Center / Social Media Customer Service
Part-Time Customer Care Specialist
By TodayTix Group (TTG) At New York, NY, United States
Manage customer inquiries via phone, email, and chat
Collaborate with Operations, Marketing, Partnerships, and Product teams to enhance customer experiences and troubleshoot issues
2+ years of experience in customer care or a similar role
Excellent written and verbal communication skills
Strong problem-solving skills and the ability to adapt to changing circumstances
Experience with omnichannel customer support tools
Customer Care Fraud Specialist
By South State Bank At ,
Qualifications, Education, and Certification Requirements
Strong computer skills (spreadsheet and word processing); knowledge of and ability to use internal bank systems a plus
On-line required annual training and fraud prevention training as assigned by Management
Reduce fraud losses while focused on customer experience and protection
Comply with all regulatory reporting requirements
Maintain knowledge of the bank’s products, services, customers and geographic locations, and the potential fraud risks associated with those activities.
Customer Care Specialist - Remote
By Computershare At United States
Extra rewards. From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.
Experience: Previous experience in financial services or a role requiring complex transactions is preferred
Parental leave. We offer paid parental leave, flexible working, and a caring and inclusive culture.
Performance based bonus and internal recognition platform with instant awards for work done well
Mastery of multi-tasking: Typical tasks involve account research, functions on screen, and remaining engaged with the shareholder/caller
Empathy and Patience: Some callers maybe transferring shares due to a loss in the family, so patience and understanding are essential
Customer Care Specialist - Part Time
By Foot Locker Corporate Services, Inc. At , Wausau, 54401 $15 an hour
Efficiently entering customer information and conversation notes into the order management system
Basic computer and typing skills
Previous customer service experience is preferred
Empathizing with and prioritizing customer needs
Providing customer service to our Foot Locker Retail Store Associates as they place orders for their customers
Casual dress code – Wear your sneakers to work!
Customer Care Center Specialist
By Beneficial State Bank At Portland, Oregon Metropolitan Area, United States
High School diploma or an equivalent combination of education and work experience
Strong knowledge of all deposit related regulatory requirements and guidelines
Seeks opportunities to add value to our customers by identifying and offering the right product or service to meet their needs
2+ years of Banking and customer service skills
Well-developed written and communication skills and the ability to be effectively organized in a fluid environment
Knowledge of State and Federal banking compliance regulations and Bank Secrecy Act
Customer Care Specialist - Remote - Nationwide
By Cardinal Health At United States
Previous experience working in a remote/work from home setting is preferred
2-4 years experience in high volume call center preferred where communication and active listening skills have been utilized
High school diploma, GED or equivalent, or equivalent work experience, preferred
Prior experience working with Microsoft Office is preferred          
Prior experience working with order placement systems and tools preferred
Root cause analysis experience preferred
Customer Care Fraud Specialist
By SouthState Bank, National Association At , Winter Haven

Other duties and responsibilities may be assigned, according to the needs of the Bank.

Customer Care Specialist Jobs
By Advance Care Alliance Of Ny Inc At , New York, 10018 $22.05 - $27.59 an hour
Manage large amount of inbound and outbound calls in a timely manner.
Previous experience in a customer support role.
Experience working with people and families of people with I/DD preferred but not required.
Strong phone and verbal communication skills along with active listening.
Identify customers’ needs, clarify information, research every issue and provide solutions or alternatives.
Redirect customers to appropriate departments and teams when necessary.
Customer Care Specialist (Part-Time)
By Girl Scouts of Southern Illinois At , , Il
Superior organizational skills, with the ability to carry out a variety of responsibilities with shifting priorities.
Responsible for data integrity and data entry.
Minimum of two years’ work experience in a professional office environment.
Minimum of three years’ demonstrated work experience in customer service.
Demonstrated ability and proficiency to perform data entry with extreme accuracy.
Strong verbal and written communication skills.
Claims/Customer Care Specialist-Tpa
By Medical Mutual of Ohio At ,
Assists with projects as directed by management.
Bachelors' Degree in Business Administration, Communications or related field preferred, but will consider collective experience, training and education.
Associates Degree in Business Administration, Communications or related field or equivalent combination of training and experience.
1 year customer service and/or claims experience, preferably in a call center in the health insurance industry.
Healthcare field certification a plus (e.g. medical terminology, certified coder/biller).
Basic knowledge of health insurance products and medical terminology.
Customer Care Specialist Jobs
By Cariloha, Inc. At Sandy, UT, United States
Build positive relationships of trust with customers by anticipating their needs and providing solutions to their needs.
Coordinate with members of other departments to resolve customer concerns.
Full-Time Position (Availability 8:30 AM - 5:30 PM) 30-40 hours per week.
During peak season (November and December), the role will require 1 - 2 Saturday shifts per month.
Ability to connect with people and measure success by how happy you make others
Proven record of solving problems.

Are you looking for a job that offers great customer service and a chance to make a difference? We are looking for a Customer Care Specialist to join our team and provide exceptional customer service to our customers. If you have a passion for helping people and a knack for problem-solving, this could be the perfect job for you!

What is Customer Care Specialist Skill Requirements?

• Excellent communication and interpersonal skills
• Ability to handle customer inquiries in a professional and courteous manner
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Proficiency in Microsoft Office Suite
• Knowledge of customer service principles and practices
• Knowledge of call center telephony and technology

What is Customer Care Specialist Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of call center telephony and technology

What is Customer Care Specialist Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of call center telephony and technology
• Knowledge of company products and services
• Knowledge of relevant computer applications

What is Customer Care Specialist Experience?

• Previous customer service experience
• Previous experience in a call center environment

What is Customer Care Specialist Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Troubleshoot customer issues and provide solutions
• Provide accurate information about products and services
• Follow up with customers to ensure their satisfaction
• Record customer interactions and details of inquiries
• Update customer information in the customer service database
• Process orders, forms, and applications
• Identify and escalate priority issues