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Customer Care Specialist Jobs in Ohio

Customer Care Specialist 200.00 Bonus* Start 11/6/2023-(Portland, Or) #111089
By PacifiCorp At Oregon, United States
Knowledge of general Company policies and procedures as well as those specific to billing, credit/collections, service and account management is preferred.
High School Diploma or GED Certificate; or the equivalent combination of education and work experience.
Provide specialized advice in regard to regulatory billing requirements and company processes via extensive phone time and electronic means.
Hybrid program requires 50mbps upload internet speed and 50mbps download speed for the remote work.
Advanced communication and interpersonal skills to interface with team members and customers to promote positive customer outcomes.
Communication and interpersonal skills to interface with team members and customers in a fashion that promotes positive customer relations.
Customer Care Specialist Jobs
By VanderHouwen At Oregon, United States
Strong computer skills, including experience navigating the internet and using PC and Windows-based software (Microsoft Office).
Excellent written and verbal communication skills.
Proven strong problem-solving skills, analytical skills and attention to detail.
This role can be fully remote or a hybrid model in Beaverton, Oregon.
Fashion Passon - Athletic Wear
Contact Center / Social Media Customer Service
Customer Care Specialist (Hybrid 50/50)*$200.00 Bonus* Start 8/2023-(Portland, Or) #110698
By PacifiCorp At Oregon, United States
Knowledge of general Company policies and procedures as well as those specific to billing, credit/collections, service and account management is preferred.
High School Diploma or GED Certificate; or the equivalent combination of education and work experience.
Provide specialized advice in regard to regulatory billing requirements and company processes via extensive phone time and electronic means.
Advanced communication and interpersonal skills to interface with team members and customers to promote positive customer outcomes.
Communication and interpersonal skills to interface with team members and customers in a fashion that promotes positive customer relations.
Active listening, conflict resolution and problem-solving skills.
Specialist, Customer Care Jobs
By Chanel At , Piscataway, 08854, Nj
What Skills Will You Learn? What Experiences Might You Have?
Outstanding and polished communication skills (verbal and written)
Previous customer service/retail experience with direct client interactions
Luxury or hospitality industry experience
Hybrid role (NJ/NY office 3 days x week/ Remote 2 days x week)
Extensive opportunities to learn about CHANEL’s products and services throughout training and continuing education
Associate Customer Care Specialist - Png/Fayetteville, Nc
By Duke Energy At , Fayetteville, Nc $17 an hour
Use professional judgement and escalate customer issues/concerns to management when appropriate.
New hire onboarding, training, and actual work arrangements will take place virtually/remotely.
One-year customer service experience (may include call center, hospitality, retail, etc.), either by phone or face to face communications.
2+ years of customer service experience (may include call center, hospitality, retail, etc.), preferably to include a call center.
Experience promoting products and services, ideally in a call center environment.
Effective listening and communication skills and the ability to interact with customers in a professional, courteous, and empathetic manner.

Are you looking for a job that offers great customer service and a chance to make a difference? We are looking for a Customer Care Specialist to join our team and provide exceptional customer service to our customers. If you have a passion for helping people and a knack for problem-solving, this could be the perfect job for you!

What is Customer Care Specialist Skill Requirements?

• Excellent communication and interpersonal skills
• Ability to handle customer inquiries in a professional and courteous manner
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Proficiency in Microsoft Office Suite
• Knowledge of customer service principles and practices
• Knowledge of call center telephony and technology

What is Customer Care Specialist Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of call center telephony and technology

What is Customer Care Specialist Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of call center telephony and technology
• Knowledge of company products and services
• Knowledge of relevant computer applications

What is Customer Care Specialist Experience?

• Previous customer service experience
• Previous experience in a call center environment

What is Customer Care Specialist Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Troubleshoot customer issues and provide solutions
• Provide accurate information about products and services
• Follow up with customers to ensure their satisfaction
• Record customer interactions and details of inquiries
• Update customer information in the customer service database
• Process orders, forms, and applications
• Identify and escalate priority issues