Customer Care Specialist Jobs
By SuperCare Health (USA) At California, United States
Previous Management/Supervisor or Lead experience
Education And Or Work Experience Requirements
Remains knowledgeable on product and insurance coverage issues in order to inform patients of copays and other benefit information
Performs any other duties that may be requested by supervisor or management
Informs patient of financial responsibilities: copay, share of cost, deductible, etc.
To remain knowledgeable to date on all products, guidelines and insurance coverage trends
Customer Care Specialist --2Nd Shift
By Teleperformance Guatemala S.A At United States
Benefits Of Working With TP Include:
•Full Benefits (Medical, Dental, Vision, 401k and more)
•Have excellent communications skills, both oral and written
•Ability to work remotely in a virtual team environment
•Employee wellness and engagement programs
Customer Care Specialist --2nd Shift
Customer Care Specialist Jobs
By Purchasing Power At Atlanta Metropolitan Area, United States
Serve as an liaison between the customer support team, management, and the customer to improve customer service and business productivity
3 - 5 years minimum experience in customer support/contact center or sales support
Advanced level computer skills with basic Microsoft programs (Excel, Word, Outlook)
Resourceful and effective problem-solving skills with the ability to make decisions with strong attention to detail
Strong verbal and written communications skills
Team player with strong interpersonal skills possessing the ability to effectively work within the department, company, and network
Customer Care Specialist Jobs
By Kinexus Group At Paw Paw, MI, United States
Knowledgeable of the community and services offered by imbedded partners within the one-stop
Have up to date knowledge about the Michigan Works! services and respond to all customer inquiries accordingly
Improve the customer experience by ensuring all customers are attended to promptly and their challenges are resolved
Assist with data entry and administrative support to talent team staff as time allows
Bachelor's Degree or equivalent professional experience in business, human services, workforce development, or a related field
Strong interpersonal and communication skills
Customer Care Specialist, Billing
By Exact Sciences At United States
Support and comply with the company’s Quality Management System policies and procedures.
Assist with insurance eligibility details required for kit shipment and patient billing requirements.
Interact with providers, patients, and payors to answer questions around claim denials, billing statements, Explanation of Benefits (EOB), and/or payment options.
Perform all job duties according to contact center policies and procedures.
Demonstrate excellent verbal and written English communication skills.
Ability to apply knowledge of customer service principles and practices.
Remote Customer Care Specialist ($19.00 - $21.00 / Hour)
By Talentify.io At United States
Develop initial treatment plans and provide case management and care coordination with service providers and referral sources
Familiarity with contemporary utilization management practices
Perform other duties within the scope of the position and employee's abilities
2+ years of postgraduate experience in a behavioral health care setting
Knowledge of assessment and referral in the context of mental illness and substance abuse
Experience and interest in providing therapeutic services within a time-effective and recovery-oriented framework
Customer Care Specialist (Initial 6-Month Fixed Term Basis)
By Wild Nutrition At Lewes, DE, United States
Playing a key role in the day-to-day management of our customers & subscribers
We operate a hybrid-working policy offering flexible hours and a mix of office/remote working from Lewes.
Good working knowledge of Microsoft products (especially word and excel)
Experience with Google suite is desirable
This is on a initial 6-month fixed term contract basis with the potential of extending*
Managing customer enquiries across all channels (including Instagram, Facebook Email, Phone, Online Chat)
Customer Care Specialist Jobs
By Therapy Brands At Eagan, MN, United States
Great time and task management skills
Assist in the creation of knowledge based articles and other support bulletins.
Technical skills are a plus
Data gathering and analysis skills
3-5 years of experience in providing customer support
Great written, verbal, and listening skills
Customer Care Specialist Wfh
By HealthTrust Workforce Solutions At United States
Act as a backup to data Entry/Reporting team in monitoring and effectively maintaining the volume of all DHP Credentialing mailboxes.
Answers incoming inquiries from DHPs, Facilities and Agencies by clarifying desired information; researching, locating, and providing essential information
Resolves problems by clarifying issues; researching and exploring answers and determining alternative solutions
Escalates unresolved problems to immediate supervisor for resolution
Fulfills Facilities’ requests for credentialing by sending credentialing packets or links to all DHPs entered in Inventory Log
Accurately record all follow up activities in Inventory Log (Follow up and Sent to Facility)
Customer Care Specialist Jobs
By American Council on Exercise (ACE Fitness) At United States
• Proven self-starter; able to work independently, prioritize work effectively, and seek assistance from management as appropriate
• Excellent problem-solving skills; ability to identify, analyze, and resolve issues under potentially stressful and ‘negative’ circumstances
• Experience in health and fitness industry
• Experience with Live Chat platform(s)
• Manages and accurately records all customer interactions (phone, email, chat, etc.) within CRM platform
• Responsible for effectively and clearly communicating with every customer while providing best-in-industry customer service
Customer Care Advisor Specialist
By S&P Global At Utah, United States
Manage and deliver special projects assigned by leadership for the benefit of the Customer Support teams.
General knowledge and experience in the Oil and Gas and/or Agribusiness industry or in the business intelligence domain is preferred.
Strong analytical skills and technical support experience with ability to respond to tight deadlines demonstrating attention to detail.
Develop deep technical and/or strategic advisory skills in an organization that is very supportive of personal development.
2+ years of experience working in a customer-facing role and managing client relationships.
Possess exceptional listening, written and oral communication skills to facilitate communication and interaction with all staff levels and customers.
Customer Care Specialist Ii
By Cox Automotive Inc. At United States
College degree preferred; Associate degree or Technical Certification preferred or commensurate work experience.
This is a remote, work from home opportunity.
Educate customers about the features and benefits of products in order to improve product-related sales and customer satisfaction.
Determine customer requirements and expectations in order to recommend specific products and solutions
Generally, less than 2 years of experience
Must have excellent written and verbal communication skills.
Customer Care Specialist Jobs
By AlphaBEST Education, Inc. At Winston-Salem, NC, United States

Customer Care Specialist - Winston-Salem, NC $17.00 - $19.00 per hour pay range AlphaBEST: After school is where adventure begins! Our mission is to engage children's minds and expand their horizons ...

Customer Care Specialist (Hybrid 50/50)*$200.00 Bonus* Start 8/2023-(Portland, Or) #110698
By PacifiCorp At Portland, OR, United States
Knowledge of general Company policies and procedures as well as those specific to billing, credit/collections, service and account management is preferred.
High School Diploma or GED Certificate; or the equivalent combination of education and work experience.
Provide specialized advice in regard to regulatory billing requirements and company processes via extensive phone time and electronic means.
Advanced communication and interpersonal skills to interface with team members and customers to promote positive customer outcomes.
Communication and interpersonal skills to interface with team members and customers in a fashion that promotes positive customer relations.
Active listening, conflict resolution and problem-solving skills.
Customer Care Specialist Jobs
By Simplify Compliance At Brentwood, TN, United States
Understand and have general knowledge of circulation management functions
Maintain knowledge of Company products and services to accurately communicate subscription and price information
Excellent written and verbal communication skills with good telephone demeanor
Problem solving skills, self-motivated, goal and team oriented
Strong computer skills; proficient in Excel, Access and MS Word
1-3 years customer service experience
Customer Care Specialist- 7/17 Van Buren, Ar
By Experian At Van Buren, AR, United States
Assist with credit-related memberships, services, and product offerings; and advocate for solutions that will help consumers improve their creditworthiness
Remote role but must live within 45 minutes of Van Buren, AR
One or more year(s) of customer service experience
Multi-tasking skills in a fast pace environment
Excellent communication skills, written and verbal
Competitive pay ($15/hr) and comprehensive benefits package, including an annual bonus target of 5%.
Customer Care Specialist Jobs
By Allstate Identity Protection At Scottsdale, AZ, United States
Required Experience, Education & Skills
Minimum one year of customer service experience
Strong formal oral and written communication skills and ability to communicate clearly
Passion to provide great customer experience
High proficiency typing skills and computer comprehension
Benefits: 100% Employer-paid medical premiums
Remote Customer Care Specialist
By HelpWelp At United States
Pay is based on several factors including but not limited to relevant work experience, education, and certifications.
Prior experience in a work from home position
What other skills/experience would be helpful to have?
You may be asked to participate in special projects, assume new responsibilities and adjust priorities as requested
1-3 years of prior experience in a customer-facing role
Excellent verbal, written, and listening skills
Customer Care Specialist (Hybrid 50/50)*$200.00 Bonus* Start 8/2023-(Portland, Or) #110698
By PacifiCorp At Oregon, United States
Knowledge of general Company policies and procedures as well as those specific to billing, credit/collections, service and account management is preferred.
High School Diploma or GED Certificate; or the equivalent combination of education and work experience.
Provide specialized advice in regard to regulatory billing requirements and company processes via extensive phone time and electronic means.
Advanced communication and interpersonal skills to interface with team members and customers to promote positive customer outcomes.
Communication and interpersonal skills to interface with team members and customers in a fashion that promotes positive customer relations.
Active listening, conflict resolution and problem-solving skills.
Customer Care Account Specialist, Hybrid - Houston, Tx
By BASF At Houston, TX, United States
Educational and professional background in Supply Chain Management, processes or Logistics and materials planning.
Knowledge of Non-Conformance Management (NCM) measures will be a plus as you execute the process, including investigation and reporting.
Establishing and improving work procedures and processes that support the company and departmental standards.
Proficiency in using Enterprise Resource Planning (ERP) SAP system including SD, MM and LE modules or similar ERP.
Provide consistent quality service and acting as a liaison for customers and external service providers.
Proficiency with Microsoft Office (Excel, Word, PowerPoint, etc.)

Are you looking for a job that offers great customer service and a chance to make a difference? We are looking for a Customer Care Specialist to join our team and provide exceptional customer service to our customers. If you have a passion for helping people and a knack for problem-solving, this could be the perfect job for you!

What is Customer Care Specialist Skill Requirements?

• Excellent communication and interpersonal skills
• Ability to handle customer inquiries in a professional and courteous manner
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Proficiency in Microsoft Office Suite
• Knowledge of customer service principles and practices
• Knowledge of call center telephony and technology

What is Customer Care Specialist Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of call center telephony and technology

What is Customer Care Specialist Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of call center telephony and technology
• Knowledge of company products and services
• Knowledge of relevant computer applications

What is Customer Care Specialist Experience?

• Previous customer service experience
• Previous experience in a call center environment

What is Customer Care Specialist Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Troubleshoot customer issues and provide solutions
• Provide accurate information about products and services
• Follow up with customers to ensure their satisfaction
• Record customer interactions and details of inquiries
• Update customer information in the customer service database
• Process orders, forms, and applications
• Identify and escalate priority issues