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Sr Customer Business Analyst Jobs in Los Angeles, California

Sr. Business Analyst/Pm
By Pointwest-North America At Los Angeles, CA, United States
Prior experience in Project Management, including UAT and Production deployment coordination.
Offering 2nd line production support of the existing platform as required.
Prior experience working with senior-level decision-makers.
Excellent communication and interpersonal abilities:
Proven experience with Agile methodologies (user story examples should be provided).
Crafting detailed business analysis, outlining issues, opportunities, and solutions for a business aligned with key standards and principles.
Sr Business Insights Analyst
By The Walt Disney Company At Santa Monica, CA, United States
Experience with multiple cloud data warehouses and knowledge of how to transfer data between them
5+ years of experience driving measurable results (monetization, engagement) with digital products across various business models
Examining other ways to expand audience sizes and depth through look-alike modeling of behaviors within our own network of digital properties.
Analyzing the performance of models in real-world campaigns and collaborating with the audience modeling team to optimize and refine the models.
Help grow a multichannel advertising technology capability by leveraging internal and external datasets to expand our reach within and across platforms
Balance business timelines with scientific rigor to improve decision making while working in an MVP (minimum viable product) model environment
Sr. Business Analyst Jobs
By Miso Robotics At Pasadena, CA, United States
Use data management tools to create a continuous stream of data to analyze, measure, and evaluate customer behaviors and sentiments.
We operate with rigor - superb execution is a core skill.
Work with cross-functional teams to deliver and support all customer experience goals, programs, and practices across the organization.
Collaborate with product managers, engineers, sales and operations to provide data-driven insights and guidance.
5+ years of experience in data analysis, business intelligence, or consulting.
Proficient in SQL and Excel; experience with Python, R, or other programming languages is a plus.
Sr. Business Analyst Jobs
By Swift Technologies At Culver City, CA, United States
Strong functional specifications and user requirements skills
with a highly skilled team of professionals in a high pace corporate environment. This
Solicit, elaborate, and communicate requirements and/or issues to technical and non-technical stakeholders.
3-5 years of experience in IT or related technical professions
Computer Science degree or equivalent education required
Agile/Scrum Experience (if not, training will be provided).
Business Analyst (Customer Experience)
By Facebook At San Francisco Bay Area, United States
- Excellent communication, creative, critical thinking, problem-solving, planning, prioritization, project management, teamwork and organization skills
- Project Management certification or Management degree
- Knowledge and experience in implementing customer support, self-service and experience programs
- Exposure to agile and scrum work management techniques
- Proven track record of project and time management
- Facilitate workshops with cross functional teams to gather detailed requirements
Sr Business Analyst- Revenue Operations
By PlayStation At San Mateo, CA, United States

🚨Hiring at PlayStation🚨 Looking for an incredible Sr. Business Analyst to join the Revenue Operations team. We have an incredible team, in an amazing organization. Apply here- ...

10624 - Sr. Business Systems Analyst
By Hyundai AutoEver America At Fountain Valley, CA, United States
5+ years of project management experience with working knowledge of project methodology
Minimum 3 to 5 years Project Management Experience in managing software development and implementation projects
Experience with AGILE or other program management methodologies
PM: Lead the Process and Project management and implementation for all business lines and distribution channels
PM: Periodic review to ensure adherence to uniform Project Management principles, standards and procedures
Strong business system analyst skills including requirements documentation, use case definition, testing methodologies, problem solving skills
10654 – Sr. Business Systems Analyst
By Hyundai AutoEver America At Fountain Valley, CA, United States
Strong business analysis experience to capture data and reporting requirements and translating to technical specs for the enterprise data warehouse
Gather business requirements & interface with clients (40%):
Propose alternative solutions to meet business requirements
Communicate business rules to developers by interpreting requirements into technical specifications
BS/BA degree preferred or equivalent experience.
5-7 years of proven hands-on experience in the role of a BSA in a Data Warehouse / Informatica environment
Sr. Business Systems Analyst, Incentives
By Kia America At Irvine, CA, United States
Advanced degree and/or certification(s) in Business Analysis, Project Management, Information Technology or Digital Transformation
3+ years of experience in Project Life Cycle Management and Systems Development Life Cycle in ERP support area
Bachelor’s degree or comparative experience with emphasis on automotive systems required
Experienced in working as a techno-functional leader handling multiple stakeholders
Must be proactive, self-motivated, and lead team to multiple concurrent solutions.
10457 - Sr. Business Process Analyst
By Hyundai AutoEver America At Fountain Valley, CA, United States
Expertise in end-to-end requirements management process.
2+ years of experience as a Project Manager
Work with multiple stakeholders to analyze requirements, clarify design dependencies, and support functional and non-functional requirements.
Support the operations team's activities by reviewing test scenarios, clarifying product requirements, and supporting test execution activities.
Manage and mitigate project risks and issues.
Minimum of 5 years of experience contributing to software development projects.
Sr. Business Development Analyst
By Tesla At Palo Alto, CA, United States
Competitive intelligence - understand emerging industry trends and educate the rest of the company; update strategy, offers, and products accordingly.
2+ years of electricity industry experience with a broad understanding of how the industry works
Strong financial modeling skills – comfortable with DCF, IRR, NPV
4+ years electricity industry experience
Experience with energy storage technology and value propositions across residential and C&I verticals
Energy storage modeling experience, preferably in wholesale markets
Sr. Business Analyst Consultant-Oms
By KORE1 At Palo Alto, CA, United States
Ideally experience in implementing Microsoft Dynamics Order Management System (OMS) from scratch
Ability to bring Order Management best practices to the Order Management Processes
Experience in FDA regulated and/or medical device experience highly preferred
Working with over-seas and international teams will be needed
Build out flows and processes which will be used by the D365 Implementation partner
Sr. Business Analyst Jobs
By LevelUp² At Ashburn, VA, United States
Work collaboratively with team members to design a solution that will meet a client’s business requirements and fulfill user stories
Collaborate with developers to test and verify that solutions will meet the business requirements
Participate in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end user training
Experience working with development teams through software integrations.
Proven ability leveraging analytical and problem-solving skills in a fast paced environment
Strong presentation, communication (written and verbal) skills, and interpersonal skills
Sr Business Analyst Jobs
By Stellent IT At Boston, MA, United States
Experience in gathering and managing requirements from project inception to deployment
At least 5 years of professional business analysis experience
Knowledge of the accepted practices of the Business Analysis profession
Ability to manage multiple tasks, changing priorities and be flexible
Experience in creating visual diagrams of systems.
Collaborate with key business personnel to understand the processes, procedures and workflow and document business processes.
Sr Analyst - Technical Business
By The Wendy's Company At United States
5+ years of experience in a Business Analyst, technical program management or project manager role, or equivalent work experience
Experience creating detailed requirements and presentations
Communicate requirements and functional specifications to product engineering teams
Education: HS Diploma required, Bachelors Degree preferred
Excellent verbal and written communication skills
Analyze and document current technology stacks
Sr. Business Analyst Jobs
By Central Point Partners At Columbus, Ohio Metropolitan Area, United States
Responsible for understanding and communicating the status of the project's requirements to the project stakeholders.
*Per the client, No C2C's!*
Central Point Partners is currently interviewing candidates in the Columbus, Oh area for a large client.
Because this is a Contract to Hire position only GC’s and USC’s.
Participates in the identification, quantification and mitigation of project risks and issues.
Has a strong understanding of APIs, Real Time Service Calls, and external file transfers
Sr. Business Data Analyst, State Street Global Advisors, Officer
By State Street Global Advisors At Boston, MA, United States
Proven analytical skills to interpret business and functional requirements
Strong Microsoft Excel skills and working knowledge of Visio, Powerpoint, and Word
Performance and Accounting System knowledge and experience
Analyze, assess, and solicit data and business requirements.
Develop and maintain detailed requirements with considerations for scope, success factors/measures, assumptions, constraints, and dependencies.
Perform other job duties as required.
Sr. Business Analyst Jobs
By Republic Finance At Plano, TX, United States
Maintain a rigorous performance monitoring framework and management dashboards to highlight performance trends and areas of opportunity.
2-4 years of experience as an analyst in lending originations or loss mitigation.
Experience with statistical modeling and forecasting, portfolio P&L simulation, vintage profitability tracking and marginal expansion strategies.
1+ years of experience with SQL and/or Python querying required.
Strong communication and presentation skills, leadership skills, a high level of initiative, intellectual curiosity and creativity
Continuously challenge and enhance loss mitigation strategies and scorecards through analysis of customer behavior data and sophisticated statistical and financial modeling.
Sr. Business Analyst / Business Analyst
By Veridian Tech Solutions, Inc. At United States

Job ID-717425 Title-Sr. Business Analyst Location-Remote work Duration-9-10 Months contract+ The Business Analyst will participate in all phases of the Systems Development Lifecycle [SDLC] ...

Sr. Business Analyst Jobs
By ektello At Arlington, VA, United States
Liaising closely the business and project management teams
Work with the business and project management on documentation and use cases
Raises questions with business SME's and project management
100% Remote (prefers CST or EST time zone)
Understands and documents business requirements.
Analysis skills with a good attention to details to produce KPIs and metrics
Sr. Business Systems Analyst (Hybrid)
By TM Floyd & Company (TMF) At Richmond, VA, United States
Expert knowledge of Client ALM testing, operation, reporting, and usage
Drive test script authoring by IT and business, as well as data quality of testing (assigned tester, execution week identified)
Report on progress and attainment of weekly execution goal
Ensure failed/blocked scripts have defects identified that are prohibiting execution
Must be able to work on a W-2
23-00510, Sr. Business Systems Analyst
It Business Analyst Sr
By UNFI At , Providence $56,400 - $102,400 a year
Experience gathering requirements and writing user stories required
Writes User Stories based on requirements gathered from the business.
Works with UX Designers, Developers, and QA Testers to deliver solutions in line with requirements.
Understands and effectively communicates core IT capabilities and methods.
6+ years related experience in information technology required
Experience working in an Agile environment required
Sr. Business Analyst, Workforce Management
By Rover At , Remote $90,654 - $116,830 a year
Hands-on experience working with workforce management (e.g., Calabrio) or customer service tools (e.g., Zendesk and Talkdesk)
You can reasonably prioritize projects based on return on investment and own the end-to-end project management for our WFM deliverables
Develop & maintain long-term forecasting models with reasonable level of accuracy and working in partnership with Finance and Accounting team
You have at least 4 years experience working cross-functionally with complex datasets in an WFM environment to support organizational decision making
You have a college degree in a quantitative or technical field (e.g., math, statistics, business, finance, accounting)
Masters degree in a quantitative field OR on the job experience with applied statistics.
Sr. Business Analyst Jobs
By Capital One At , Mclean
Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus
Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)
At least 1 year of experience in analysis
Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
1+ years of experience in Statistical model building
1+ years of experience in market research
Sr. Analyst - Customer Paid Marketing
By American Express At New York, NY, United States
Outstanding relationship management skills, with the ability to influence partners both across and upwards
Coordinate end-to-end campaign execution, day-to-day channel management, budget, and forecasting activities.
Strong organizational skills; able to balance multiple priorities, meet tight timelines, and operate effectively under changing and challenging conditions
2+ years of Marketing experience
Comprehensive medical, dental, vision, life insurance, and disability benefits
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Sr. Actuarial Business Analyst
By EXL At New Jersey, United States
5+ years of writing Business Requirement Documents and Functional Specification Documents experience
Document business and functional requirements per client needs.
Complete remote and onsite client consulting for system functionality.
Bachelor’s degree from an accredited college/university in actuarial sciences, mathematics or statistics or equivalent work experience within the insurance/financial industry.
Certifications in insurance, financial services or actuarial sciences preferred.
At least 5 years of experience working with an insurance company or TPA.
Sr. Customer Centric Operations Analyst
By Lamb Weston At , Kennewick
Strong business management skills, including financial management skills and a strategic mindset
Strong influencing and collaboration skills
Excellent analytical and problem-solving skills
Ability to be a team player with strong interpersonal and collaboration skills
Effective communication skills - both written and verbal
Strong organizational skills, attention to detail, and able to see the “big picture”
Sr. Business Analyst - Biopharma
By Anveta, Inc At United States
8+ yrs of Business Analyst experience
Strong analytical skills and Strong Communication.
Experience: 8 - 15 Year
3+ yrs of Biotech / Pharma
Please read the below mentioned detail carefully before applying for this opportunity
W2 / C2C job opportunity

Are you looking for an exciting opportunity to use your business analysis skills to make a real impact? We are looking for a Sr Customer Business Analyst to join our team and help us develop innovative solutions to meet our customers' needs. As a Sr Customer Business Analyst, you will be responsible for gathering and analyzing customer data, developing customer insights, and creating strategies to improve customer experience. If you are passionate about customer success and have a knack for problem-solving, this could be the perfect job for you!

Overview A Senior Customer Business Analyst is responsible for analyzing customer data and developing strategies to improve customer experience and increase customer loyalty. They work closely with customer service teams, marketing teams, and other departments to identify customer needs and develop solutions that meet those needs. They also provide insights and recommendations to senior management on customer trends and behaviors. Detailed Job Description The Senior Customer Business Analyst is responsible for analyzing customer data and developing strategies to improve customer experience and increase customer loyalty. They will work closely with customer service teams, marketing teams, and other departments to identify customer needs and develop solutions that meet those needs. They will also provide insights and recommendations to senior management on customer trends and behaviors.

The Senior Customer Business Analyst will be responsible for:

• Analyzing customer data to identify trends and patterns
• Developing strategies to improve customer experience and increase customer loyalty
• Working with customer service teams, marketing teams, and other departments to identify customer needs and develop solutions that meet those needs
• Providing insights and recommendations to senior management on customer trends and behaviors
• Developing customer segmentation models and customer journey maps
• Developing customer segmentation strategies and campaigns
• Developing customer loyalty programs
• Analyzing customer feedback and developing strategies to address customer complaints
• Developing customer segmentation models and customer journey maps
• Developing customer segmentation strategies and campaigns
• Developing customer loyalty programs
• Analyzing customer feedback and developing strategies to address customer complaints
Job Skills Required
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to manage multiple projects and prioritize tasks
• Knowledge of customer segmentation models and customer journey maps
• Knowledge of customer segmentation strategies and campaigns
• Knowledge of customer loyalty programs
• Knowledge of customer feedback and strategies to address customer complaints
• Knowledge of customer segmentation models and customer journey maps
• Knowledge of customer segmentation strategies and campaigns
• Knowledge of customer loyalty programs
• Knowledge of customer feedback and strategies to address customer complaints
Job Qualifications
• Bachelor’s degree in Business, Marketing, or related field
• 5+ years of experience in customer analytics or related field
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Experience with customer segmentation models and customer journey maps
• Experience with customer segmentation