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Client Success Consultant Jobs

Customer Success Consultant Jobs
By Hunova At New York City Metropolitan Area, United States
4. Excellent written and verbal communication skills.
6. Strong attention to detail and problem-solving skills.
1. Experience in SaaS or e-commerce.
3. Certification in data analytics or a related field.
2. Comprehensive benefits package including medical, dental, and vision insurance.
7. **Training:** Aid in training initiatives, ensuring the broader team's approach to customer success is data-driven.
Customer Success Consultant Jobs
By McGraw Hill LLC. At , Desoto, 75115 $55,000 - $60,000 a year
1-2 years experience in customer success or similar role related to software implementation (higher education experience preferred but not required).
Exceptional communication and presentation skills to effectively train and support customers with varying levels of technical acumen and confidence.
Instructional design, teaching and/or coaching experience also a plus.
Experience using Salesforce and Gainsight is preferred.
Conduct one-on-one and group meetings via Zoom to provide consultative guidance, training, and support tailored to customer’s unique needs and goals.
Provide timely follow-up to meetings and responses to incoming customer inquiries related to implementation of our digital products.
Customer Success Consultant - Voice
By Lumen At , Remote $57,375 - $127,500 a year
Experience: 5+ years customer success or account management experience
Education Level: Bachelor's Degree or equivalent work experience
Manage customer metrics, including usage data, health indicators, and renewal dates in alignment with objectives
Manage risks to customers’ success, identify root causes, define and activate solutions, and deploy cross-functional support to resolve
Experience working with large and medium enterprise customers
Excellent communication and interpersonal skills with ability to build strategic relationships within customer accounts
Client Service Consultant Jobs
By Circana At United States
Proven technical abilities; experience using Excel, data management tools
Work closely with functional teams (e.g. Product Management, Support, Sales) to ensure customer needs are being prioritized and addressed appropriately
Drives transformation for clients, focusing on change management aspect to ensure smooth transitions
Strong leadership skills; must be able to effectively lead internal teams (both local and remote), be approachable, and inspire trust
Proactively manages communication and expectations with team members, clients and cross functional teams
BA/BS Degree or 5 or more years of relevant experience
Customer Success Consultant Jobs
By Unitop Educations At United States
Proven experience in a customer service or customer-facing role, preferably in a SaaS or technology-related industry.
Exceptional communication skills, both written and verbal, with an ability to explain technical concepts in a clear and understandable manner.
Strong problem-solving and troubleshooting abilities, with a focus on finding efficient and effective solutions for customers.
Empathetic, patient, and customer-oriented attitude, with a passion for delivering outstanding customer experiences.
Strong team player with excellent interpersonal skills, contributing positively to a collaborative and supportive work environment.
Standardizing the Customer Success process:
Bx Success Consultant Jobs
By Qualtrics At Provo, UT, United States
2-4 years of relevant experience
Experience working in research focused roles
Base-level Qualtrics dashboard technical expertise, with BX-specific knowledge a plus
Client-facing skills to work directly with customers
Support 65-85 BX customers in gleaning insights from the BX technology org with all BX customers.
Advise customers on how to better leverage technology via proactive outreach
Remote Client Consultant Jobs
By Feyer and Associates At Vermont, United States
No experience necessary we will train you.
The Role Requires You To:
Follow a turn-key business model and strategy.
Identify and develop niche target markets.
Research, plan, and present a quote to clients
Professional phone and email communication.
Remote Client Consultant Jobs
By Feyer and Associates At Tucson, AZ, United States
No experience necessary we will train you.
The Role Requires You To:
Follow a turn-key business model and strategy.
Identify and develop niche target markets.
Research, plan, and present a quote to clients
Professional phone and email communication.
Senior Client Success Consultant
By Industry Dive At New York, NY, United States
Demonstrated people and project management skills; experience running multiple projects at once
Previous experience in a Client Services or Deposit Management role, a plus
Excellent organizational and time management skills; attention to detail
Manage team workloads, prioritization, and work product
Manage project timelines, budgets,and deliverables for client implementations
Gather and define business requirements for new solutions implementations and/or existing client projects
Customer Success Consultant (Regtech)
By Iopa Solutions At New York, United States
Sound knowledge and familiarity with regulatory requirements in the financial industry. Experience with regulatory reporting, compliance, and filings is highly desirable.
Excellent communication skills, both verbal and written. You should be able to convey complex information in a clear and concise manner.
A self-starter mindset with the ability to work independently and thrive in a fast-paced, dynamic environment.
Bonus points for familiarity with New York City's financial landscape and the specific regulations that govern the region.
So, what will you be doing exactly? Let's break it down:
To excel in this role, here's what we're looking for:
Client Consultant Jobs
By Liberty Law Group (Wall Street NYC) At Manhattan, NY, United States
Previous experience in customer service or other related fields (preferably > 3 years)
Strong problem-solving and critical-thinking skills
Strong interpersonal, listening, writing, and technical skills
Entry-level communication with our client base
Navigating through our systems and softwares
Assist with communication and liaising about the program and answering questions/providing additional information to our clients
Customer Success Consultant (Anz)
By Granicus At United States
Skilled in negotiation and issues management with customer-for-life attitude
Manage a territory of diverse clients utilising the Granicus suite of digital solutions across New South Wales and Queensland.
Great interpersonal skills and able to build a rapport with our customers from the C-Suite through to the platform user.
High level written and verbal communication skills
Close small sales deals, when applicable
Familiar and comfortable with record keeping and analysis in CRM solutions including Salesforce
Customer Success Consultant Jobs
By Phocas Software At Reno, NV, United States
Minimum 3 years’ prior experience working in Customer Success or Account Management roles.
Excellent presentation, training and communication skills.
Solid understanding of business needs and customer focus beyond the technical/technology aspects with a dedication to customer experience
Bachelor's degree in Business, Information Technology or another related subject. In lieu of degree, relevant equivalent experience required.
Experience with Phocas or related products – other BI, CRM, ERP software products
Previous experience working within the SaaS/IT industry.
Client Success Consultant Jobs
By Kaplan At , Remote
A team player who is self-disciplined and comfortable working independently & remotely (at home)
This role will require you to work independently in a remote environment (at home).
Able to manage their time effectively - good at prioritising & multi-tasking.
Support the Client Success Manager and Implementation teams by preparing materials, managing project meetings and collating and summarising client feedback
An excellent communicator with ability to tailor messages to the audience
Comfortable working in a fast-paced software environment and able to quickly pick up new products and clients
Client Success Specialist Jobs
By Ripe At Salt Lake City, UT, United States
2+ years in a Customer Success, Relationship Management, Account Management or similar role
Exceptional communication and interpersonal skills, highly organized, collaborative, and detail-oriented
Experience building and maintaining relationships while working to mitigate churn, drive engagement and renewals
Knowledge of lodging, travel or hospitality industry preferred, but not required
Maintain a cadence of communicating with the client about their adoption trends, sentiment, and mining opportunities for deeper engagement
Identify opportunities for customers to act as Ripe Advocates (i.e. testimonials and case studies)
Sr. Client Services Consultant
By Magnit At United States
Manage the end-to-end engagement of client-sourced talent with your client group including ensuring the worker is correctly processed through Magnit payroll
Efficiently manage the relationship and performance of the approved staffing desk suppliers; identify suitable new suppliers to ensure smooth service delivery
3+ years of experience working in a relevant area such as staffing industry operations, HR/recruiting, MSP, or customer service is preferred
Strong communication skills with the ability to connect effectively across all layers of the organization
Experience in healthcare staffing or operations for healthcare or clinical environments preferred
Assist PM in staff development, new staff orientation, and training
Senior Director, Client Success
By Ventra Health At United States
Proven strong leadership/management skills to manage, motivate, and set expectations with team members
Strong time management, organizational, and decision-making skills
Strong knowledge of Outlook and RCM software or equivalent workflow management software
Bachelor’s Degree in business, healthcare management, or related field preferred
At least five years (5) in healthcare, revenue cycle management, or related field
Strong knowledge in RCM, accounting, and/or finance
Client Success Team Openings
By Centivo At , $50,000 - $110,000 a year
Demonstrate critical thinking, problem-solving, and project management skills in a fast-paced, fluid environment.
Contribute to ongoing process improvement by recommending enhancements to client implementation and account management methodologies.
Detail-oriented individuals who can effectively manage multiple tasks, prioritize workloads, and meet deadlines with a high level of accuracy.
Excellent verbal and written communication skills, with the ability to convey complex information clearly and concisely in a professional manner.
Strong customer service skills, including the ability to think critically and solve complex problems.
Outstanding organizational skills, attention to detail, and the ability to effectively prioritize tasks.
Client Success Director Jobs
By Cynet Health At Washington DC-Baltimore Area, United States
Work with senior management in new initiatives, and programs, to fuel growth
Bachelor’s degree or equivalency in work experience or education
Review submissions for compliance with facility requirements
Execute and manage referral programs.
Perform other duties and responsibilities as assigned
Nurse or allied health professional sales, staffing, recruiting, or related experience preferred
Customer Success Consultant (Specialty) #1522
By Bullhorn At United States
Delivering an exceptional customer experience with proactive communication and orchestrate appropriate internal resources to meet and exceed customer business goals
Maintaining up-to-date knowledge of Bullhorn products, solutions and technology stack; capable of articulating business value
You have a minimum of 2 years customer-facing experience (preferably within a Customer Success Consultant role)
Benefits eligibility effective DAY ONE including Medical, Dental, Vision, 401(k), 401(k) Match, and more
Mental health benefits (EAP & 98point6)
Identify areas of opportunity to improve adoption, usage and engagement with our products/solutions

Are you passionate about helping clients succeed? We are looking for a Client Success Consultant to join our team and help our clients reach their goals. As a Client Success Consultant, you will be responsible for providing exceptional customer service, developing relationships with clients, and helping them to maximize the value of their products and services. If you are an experienced customer service professional with a passion for helping others, this could be the perfect opportunity for you!

Overview A Client Success Consultant is responsible for providing high-level customer service and support to clients. They are the primary point of contact for clients and are responsible for ensuring that their needs are met and that their expectations are exceeded. They must be able to build relationships with clients, understand their needs, and provide solutions that meet their needs. Detailed Job Description A Client Success Consultant is responsible for providing high-level customer service and support to clients. They are the primary point of contact for clients and are responsible for ensuring that their needs are met and that their expectations are exceeded. They must be able to build relationships with clients, understand their needs, and provide solutions that meet their needs. They must be able to identify and resolve customer issues quickly and effectively. They must be able to communicate effectively with clients and other stakeholders. They must be able to provide technical support and troubleshooting assistance. They must be able to identify and implement process improvements. Job Skills Required
• Excellent customer service and communication skills
• Ability to build relationships with clients
• Ability to identify and resolve customer issues quickly and effectively
• Ability to provide technical support and troubleshooting assistance
• Ability to identify and implement process improvements
• Knowledge of customer service best practices
• Knowledge of customer relationship management (CRM) systems
• Knowledge of customer service software
• Knowledge of customer service processes
• Knowledge of customer service metrics
Job Qualifications
• Bachelor’s degree in business, marketing, or a related field
• At least two years of customer service experience
• At least one year of experience in a customer success role
• Experience with customer relationship management (CRM) systems
• Experience with customer service software
• Experience with customer service processes
• Experience with customer service metrics
Job Knowledge
• Knowledge of customer service best practices
• Knowledge of customer relationship management (CRM) systems
• Knowledge of customer service software
• Knowledge of customer service processes
• Knowledge of customer service metrics
Job Experience
• At least two years of customer service experience
• At least one year of experience in a customer success role
• Experience with customer relationship management (CRM) systems
• Experience with customer service software
• Experience with customer service processes
• Experience with customer service metrics
Job Responsibilities
• Provide high-level customer service and support to clients
• Serve as the