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Client Success Consultant Jobs in Iowa

Customer Success Consultant - Voice
By Lumen At , Remote $57,375 - $127,500 a year
Experience: 5+ years customer success or account management experience
Education Level: Bachelor's Degree or equivalent work experience
Manage customer metrics, including usage data, health indicators, and renewal dates in alignment with objectives
Manage risks to customers’ success, identify root causes, define and activate solutions, and deploy cross-functional support to resolve
Experience working with large and medium enterprise customers
Excellent communication and interpersonal skills with ability to build strategic relationships within customer accounts
Client Success Consultant Jobs
By Kaplan At , Remote
A team player who is self-disciplined and comfortable working independently & remotely (at home)
This role will require you to work independently in a remote environment (at home).
Able to manage their time effectively - good at prioritising & multi-tasking.
Support the Client Success Manager and Implementation teams by preparing materials, managing project meetings and collating and summarising client feedback
An excellent communicator with ability to tailor messages to the audience
Comfortable working in a fast-paced software environment and able to quickly pick up new products and clients
Customer Success Consultant Jobs
By Netstock At , Remote $60,000 - $160,000 a year
Work together with technical resources to implement customer requirements. Manage tasks for each project through the company Project Management application.
Develop client relationships, transfer knowledge, and manage expectations and budgets.
Work with all stakeholders (internal and external) to ensure an efficient implementation that satisfies client key requirements.
Project manage multiple, simultaneous implementations of the Netstock App, effectively guiding the customers through the implementation.
Identify customer requirements, develop solutions using Netstock features and data configurations.
Minimum 5 years of related supply chain experience
Customer Success Consultant - Hitouch - Remote
By Staples At , Remote $45,000 - $55,000 a year
Be the liaison for the Account Managers and customers to remove non-strategic selling activities
Manage program implementation for new customers
Minimum of 2-3 years of business experience
PC Skills including Word, Excel, Access a plus
Verbal and written communication skills
Knowledge of product, product applications, pricing, competition, and sales objectives
Client Success Specialist Jobs
By onbe At , Remote $54,630 - $72,840 a year
1-3 years of experience on an account management or client success team/framework and/or an operations role with client interactions
Works with Client Success Managers to prepare for Business Reviews and client meetings
Fields troubleshooting emails and calls from the client and responds to issues and inquiries
Ensures first-order health for new clients and/or programs
Pulls key reports, metrics, and data and conducts analysis for program success
Acts as a product expert and serves as an advocate for the client and Onbe

Are you passionate about helping clients succeed? We are looking for a Client Success Consultant to join our team and help our clients reach their goals. As a Client Success Consultant, you will be responsible for providing exceptional customer service, developing relationships with clients, and helping them to maximize the value of their products and services. If you are an experienced customer service professional with a passion for helping others, this could be the perfect opportunity for you!

Overview A Client Success Consultant is responsible for providing high-level customer service and support to clients. They are the primary point of contact for clients and are responsible for ensuring that their needs are met and that their expectations are exceeded. They must be able to build relationships with clients, understand their needs, and provide solutions that meet their needs. Detailed Job Description A Client Success Consultant is responsible for providing high-level customer service and support to clients. They are the primary point of contact for clients and are responsible for ensuring that their needs are met and that their expectations are exceeded. They must be able to build relationships with clients, understand their needs, and provide solutions that meet their needs. They must be able to identify and resolve customer issues quickly and effectively. They must be able to communicate effectively with clients and other stakeholders. They must be able to provide technical support and troubleshooting assistance. They must be able to identify and implement process improvements. Job Skills Required
• Excellent customer service and communication skills
• Ability to build relationships with clients
• Ability to identify and resolve customer issues quickly and effectively
• Ability to provide technical support and troubleshooting assistance
• Ability to identify and implement process improvements
• Knowledge of customer service best practices
• Knowledge of customer relationship management (CRM) systems
• Knowledge of customer service software
• Knowledge of customer service processes
• Knowledge of customer service metrics
Job Qualifications
• Bachelor’s degree in business, marketing, or a related field
• At least two years of customer service experience
• At least one year of experience in a customer success role
• Experience with customer relationship management (CRM) systems
• Experience with customer service software
• Experience with customer service processes
• Experience with customer service metrics
Job Knowledge
• Knowledge of customer service best practices
• Knowledge of customer relationship management (CRM) systems
• Knowledge of customer service software
• Knowledge of customer service processes
• Knowledge of customer service metrics
Job Experience
• At least two years of customer service experience
• At least one year of experience in a customer success role
• Experience with customer relationship management (CRM) systems
• Experience with customer service software
• Experience with customer service processes
• Experience with customer service metrics
Job Responsibilities
• Provide high-level customer service and support to clients
• Serve as the