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Client Success Consultant Jobs

Client Success Consultant- Healthcare
By CALL BOX At , Dallas, 75231, Tx
Project manage a smooth implementation and adoption of our software with new clients
Have previous internship or comparable work experience
Are eager to develop and refine strong communication and analytical skills
Independently drive engagement and produce results for our clients
Build relationships with c-level executives to help them improve phone processes, increase sales, and ultimately, grow their business
Work alongside Senior Consultants and Account Executives to complete high-level and long-term projects
Associate Client Support Consultant
By ADP At Elk Grove Village, IL, United States
Are you ready to join a company offering career advancement opportunities throughout your career journey?
At least one year of experience in a customer service environment or as an HR/HRIS practitioner with systems experience.
Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
Are you looking for an inclusive environment with a culture of collaboration and belonging?
You can work overtime hours during peak seasons.
Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
Velocity Specialist - Client Success
By NextGen Healthcare At United States
You have project management experience.
Work towards and become NCP Certified in EHR and/or Practice Management
Knowledge of Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint) with intermediate to advanced skill level
Build and improve internal documentation to share knowledge with teammates and colleagues
Ability to demonstrate excellent organizational skills, prioritize workload, meet deadlines, and multi-task while maintaining attention to detail
You have prior experience with NextGen products or solutions.
Senior Consultant, Client Success
By Visa At Atlanta, GA, United States
Demonstrated experience with technical and/or sales account management
Proactively identifies and solves complex problems that impact the management, relationship, and direction of the business.
Building and maintaining relationships with Senior Management, Product, Sales, and Account Management.
Establish and foster relationships with client and internal stakeholders at all levels of staff, senior and executive management
Demonstrated ability to build and maintain strong business relationships with internal and external stakeholders at senior and executive management levels
Leader and thought partner on cross-functional crisis management team as needed, often through crisis that has no precedent
Pharma - Client Success Intern
By Doximity (Internships) At , San Antonio, Tx
Other key skills: Experience working with Excel and Keynote/PowerPoint
Highly organized. Effectively manages time and complex information across multiple projects
Flexible San Francisco or Remote
This role can be filled in our San Francisco headquarters OR remotely in the U.S.
Create and update process documentation, including video demos
Work on team projects and initiatives to help grow our work more efficiently
Client Project Management Consultant
By Gallagher At , Phoenix, 85012, Az
Services client accounts through day-to-day account, project, and stakeholder management, best practices advisement, and coordination of production resources.
Ownership and coordination of client projects, budget management, tactical consulting and problem solving, and developing/maintaining essential relationships, both internal and external
Click Here to review our U.S. Eligibility Requirements
Accountable for the day-to-day quality, timeliness and overall standard of all project work produced for assigned clients.
May provide guidance to lower level staff, but has no formal supervisory responsibility.
Primarily focused on providing communication project consultancy and implementation guidance for assigned client accounts.
Client Success Lead Jobs
By WeAre8 At New York City Metropolitan Area, United States
10+ years of campaign and account management, and sales experience across digital advertising campaigns (Digital, TV, Social, Display)
Qualifications & skills required for this role
Oversee, and manage, post sales client relations on all client patches and agencies
Continue to develop best practice for effective campaign execution, delivery and reporting for managed service and self service accounts
Interview, hire and manage a Client Success team full of high-performing individuals as we expand
Hands-on experience in the media, PR, social media, digital, or advertising arenas
Technology Success Consultant - Minneapolis, Mn
By Northwestern Mutual At Minneapolis, MN, United States
Articulate the benefits of leveraging technology to drive a positive client and advisor experience throughout the sales cycle.
Track and report engagement efforts and effectiveness to corporate and local management teams.
Bachelor's Degree, preferably in business or an equivalent combination of education and/or progressively responsible work experience.
Collaborate with appropriate resources to ensure relevant technology education is provided to the financial advisors and their staff.
Support technology rollouts making users aware of benefits, preparation, and training needed for successful deployment.
Minimum of 5 years' experience to include the following: Experience can run concurrently or in addition to each:
Client Care Success Specialist
By MK Recruiting At United States
Manages communication for customer account needs (data importing, custom reports, data entry requests)
Time management and ability to multi-task
Acts as consultant with clients on operational guidance and provides advice based on direct experience and/or experience with other clients.
Critical thinking and decision- making skills
Experience with internet- based technology
Exceptional listening and communication skills
Client Service Consultant, Citimortgage (Remote)
By Citi At , , Ca $71,910 - $100,330 a year
5+ years correspondent lending originations experience (specifically sales support and operations experience)
Excellent oral and written communication skills
Skilled with the following applications: Word, Excel, SalesForce, and PowerPoint
Bachelors/University degree or equivalent experience
This role will support Pacific Standard Time. Position is Remote.
Position will support the Correspondent Account Executive covering delegated and non-delegated best efforts correspondent lending clients.
Vp, Client Success & Support
By Olly Olly At San Francisco, CA, United States
Possesses expertise in training teams on crucial phone skills like tonality, scripting, phone etiquette, and other related areas
Data driven leader with a skillset to build, motivate, mentor, and retain teams;
A Bachelors degree (additional relevant working experience may be considered in lieu of a Bachelors degree)
10+ years of experience in Customer Success
3+ years in Leadership roles with previous experience managing a team of 10+ people
Demonstrable experience in providing leadership in changing, ambiguous and challenging situations,
Client Success Coordinator Jobs
By dentsu At Culver City, CA, United States
Responsible for the upkeep of all data management through our project management and CRM systems
Delivering reports to department heads and management teams to provide insight into the efficiency of the organization and client health
Collaborate with internal teams; sales, operations, finance, and campaign teams to ensure projects are completed.
1+ years of professional experience
Strong organizational and analytical skills
Experience with Wrike and Hubspot a plus
Vp, Client Success & Support
By Olly Olly At Austin, Texas Metropolitan Area, United States
Possesses expertise in training teams on crucial phone skills like tonality, scripting, phone etiquette, and other related areas
Data driven leader with a skillset to build, motivate, mentor, and retain teams;
A Bachelors degree (additional relevant working experience may be considered in lieu of a Bachelors degree)
10+ years of experience in Customer Success
3+ years in Leadership roles with previous experience managing a team of 10+ people
Demonstrable experience in providing leadership in changing, ambiguous and challenging situations,
Client Success Analyst Jobs
By Signify Health At Dallas, TX, United States
Regular meetings with internal stakeholders to ensure alignment on client requirements & deadlines
Assist with reconciliation efforts to ensure all client deliverables meet or exceed SOW requirements
Client meeting documentation: data entry, meeting minutes, action items
Quality assurance for reports and deliverables; report manipulation based on client requirements
Account coverage in the absence of the Client Success Executive or Manager
2+ years of relevant work experience
Director Client Success Jobs
By HealthTrust Performance Group At Nashville, TN, United States
5+ years of strategic account management experience.
Knowledge, Skills, And Abilities –
Education assistance (tuition, student loan, certification support, dependent scholarships)
Valify Subscriber Sales And Account Management
Family support through fertility and family building benefits with Progyny and adoption assistance.
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Client Success Executive Jobs
By RethinkFirst At Chicago, IL, United States
7+ years of experience in Customer Success, Consulting, or similar client-facing functions
Proven experience in partnering with internal sales teams.
Strong analytics capabilities - building, analyzing, and interpreting customer data to present ROI
Client facing experience within a SaaS software company is required
Proven ability to manage multiple accounts simultaneously while maintaining strict attention to detail
Demonstrated experience interacting with B2B2C enterprise customer teams at all levels
Customer Success Consultant Jobs
By Netstock At , Remote $60,000 - $160,000 a year
Work together with technical resources to implement customer requirements. Manage tasks for each project through the company Project Management application.
Develop client relationships, transfer knowledge, and manage expectations and budgets.
Work with all stakeholders (internal and external) to ensure an efficient implementation that satisfies client key requirements.
Project manage multiple, simultaneous implementations of the Netstock App, effectively guiding the customers through the implementation.
Identify customer requirements, develop solutions using Netstock features and data configurations.
Minimum 5 years of related supply chain experience
Customer Success Consultant - Hitouch - Remote
By Staples At , Remote $45,000 - $55,000 a year
Be the liaison for the Account Managers and customers to remove non-strategic selling activities
Manage program implementation for new customers
Minimum of 2-3 years of business experience
PC Skills including Word, Excel, Access a plus
Verbal and written communication skills
Knowledge of product, product applications, pricing, competition, and sales objectives
Payroll Customer Success Consultant
By TriNet At United States
Knowledge in payroll and compliance management
Knowledge of contact center technologies (Telephony, CRM, Call Monitoring, Workforce Management).
Other Knowledge, Skills And Abilities
Other projects and responsibilities may be added at the manager’s discretion.
Bachelor's degree (B. A.) from four-year college or university; or equivalent combination of education and experience
Minimum of 2 years of payroll experience
Client Benefits Consultant Jobs
By TriNet At United States

Job Description TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to ...

Are you passionate about helping clients succeed? We are looking for a Client Success Consultant to join our team and help our clients reach their goals. As a Client Success Consultant, you will be responsible for providing exceptional customer service, developing relationships with clients, and helping them to maximize the value of their products and services. If you are an experienced customer service professional with a passion for helping others, this could be the perfect opportunity for you!

Overview A Client Success Consultant is responsible for providing high-level customer service and support to clients. They are the primary point of contact for clients and are responsible for ensuring that their needs are met and that their expectations are exceeded. They must be able to build relationships with clients, understand their needs, and provide solutions that meet their needs. Detailed Job Description A Client Success Consultant is responsible for providing high-level customer service and support to clients. They are the primary point of contact for clients and are responsible for ensuring that their needs are met and that their expectations are exceeded. They must be able to build relationships with clients, understand their needs, and provide solutions that meet their needs. They must be able to identify and resolve customer issues quickly and effectively. They must be able to communicate effectively with clients and other stakeholders. They must be able to provide technical support and troubleshooting assistance. They must be able to identify and implement process improvements. Job Skills Required
• Excellent customer service and communication skills
• Ability to build relationships with clients
• Ability to identify and resolve customer issues quickly and effectively
• Ability to provide technical support and troubleshooting assistance
• Ability to identify and implement process improvements
• Knowledge of customer service best practices
• Knowledge of customer relationship management (CRM) systems
• Knowledge of customer service software
• Knowledge of customer service processes
• Knowledge of customer service metrics
Job Qualifications
• Bachelor’s degree in business, marketing, or a related field
• At least two years of customer service experience
• At least one year of experience in a customer success role
• Experience with customer relationship management (CRM) systems
• Experience with customer service software
• Experience with customer service processes
• Experience with customer service metrics
Job Knowledge
• Knowledge of customer service best practices
• Knowledge of customer relationship management (CRM) systems
• Knowledge of customer service software
• Knowledge of customer service processes
• Knowledge of customer service metrics
Job Experience
• At least two years of customer service experience
• At least one year of experience in a customer success role
• Experience with customer relationship management (CRM) systems
• Experience with customer service software
• Experience with customer service processes
• Experience with customer service metrics
Job Responsibilities
• Provide high-level customer service and support to clients
• Serve as the