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Call Center Financial Service Representative Jobs

Call Center Service Representative
By Shared Imaging LLC At , Downers Grove $19 an hour
Customer service/call center/patient scheduling experience
Experience working on computers, using Excel, and other Microsoft Office applications
Manage incoming customer service & customer requests
Audit and manage work orders created by answering service
Job training, professional development, & continued education
Ability work work Saturdays, 2nd and 3rd shift, as needed (PTO coverage, etc.)
On-Call Appointment Center Service Representative (El Cajon)
By Kaiser Permanente At , El Cajon
Upholds Kaiser Permanente's Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.
Prioritizes member needs and offers alternatives to members when appropriate.
Utilizes superior customer service skills to provide service to members when diffusing difficult member encounters.
Assume other activities and responsibilities from time to time as directed.
Two or more of the following: One (1) year of customer service experience. One (1) year of personal computer experience.
Demonstrated knowledge of medical terminology.
Call Center- Patient Service Representative
By Boston Medical Center At , Remote
Assists in the training/orientation of new personnel under the direction of a manager and/or supervisor.
Participates in staff meetings/is expected to identify process issues that are obstacles to providing a positive patient experience.
Bachelor's degree (related experience would be preferred but not required).
Associate degree, Medical Assistant certificate or equivalent training plus at least 1 year related work experience or
High School diploma/GED plus at least 2 years medical office or call center work experience required.
Effective interpersonal skills to with a diverse group of professional and personalities in a team environment
Financial Service Representative Jobs
By Firefighters Community Credit Union (FFCCU) At Cleveland, OH, United States
Provide an exceptional in-branch customer experience by handling member needs from sales to service.
Two years to five years of similar or related experience.
Education: A high school education or GED.
Working knowledge of regulations relating to the Credit Union.
Discuss members current and future financial needs, analyze possible loan solutions, and provide members with good recommendations that address their needs
Cash handling (teller, vault, ATMs, audits, etc.)
Financial Services Officer Call Center
By Ancora Education At United States
Ensure student's understanding of the responsibilities and obligations tied to Student Loan Repayment.
Minimum: ⁻ High School Diploma or equivalent & 1-year experience in accounting, banking, customer service
Critical thinker with effective problem-solving skills
Superior verbal and written English language skills; ability to communicate effectively with a variety of audiences
Superior verbal and written communication skills
Knowledge of database programs (CampusVue preferred)
Guest Service Representative - Call Center
By Tricoci At United States
Complete project work, as assigned, by reservation center management
Create new bookings with strong keyboarding skills
Use your knowledge to promote our innovative products and services
Handle all incoming calls into the centralized company phone number
Confirm guests with upcoming appointments
Maintain agent and team standards. Accountable for personal goal numbers.
Call Center And Service Representative
By British Swim School At United States
● Strong sales and customer service skills
person has to be very self disciplined and focused as working from home
● Answer calls, manage online chat and respond to emails
● Manage and resolve customer issues and complaints
High school or equivalent (Preferred)
someone who lives in Dupage & Kane area in Illinois
Call Center Representative -Service Delivery
By Lumen At , Remote $12 - $31 an hour
Strong customer service skills and experience with direct customer contact
Experience with/knowledge of general billing inquiry and dispute resolution, account resolution and adjustments
Manage large amounts of inbound calls in a timely manner
Strong communication (oral and written) and problem-solving skills
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Build sustainable relationships and engage customers by taking the extra mile
Call Center Member Service Representative - Downtown Houston
By SPACE CITY CREDIT UNION At , Houston, 77003, Tx $19 - $20 an hour
Intellectual - Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions
Previous customer service experience required. Call Center or Banking experience is a plus
Pay: $16/hr depending on experience + sales incentives
Educates the member on digital self-service tools; trouble shoots member issues regarding SCCU Self-Service tools
Proactively recommends services and solutions that will improve the member’s life.
Maintains acceptable performance levels with regards to established metrics, including time utilization, quality of work, and productivity.
Financial Center Manager - Third And Yard Financial Center - Columbus, Oh
By Bank of America At , Columbus, 43212, Oh
Manages business results through formalized management routines and coaching
Experience in financial services and knowledge of financial services industry, products and solutions.
Manages client traffic, engaging and appropriately routing clients and fostering client retention
Creates a world class client experience environment
Manages market-level initiative prescribed by market leaders
Manages organizational priorities and effective execution
Member Service Representative (Call Center)
By Tropical Financial Credit Union At , Miramar, 33025, Fl
Produces acceptable standards adhering to established goals set by management.
Support and provide an optimized member experience via multiple media channels including but not limited to: voice, electronic and written.
Knowledgeable in Member Services, Debit Cards, Credit Cards, Online/Mobile Banking and Bill Payer.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Meet all sales goals as defined in the individual’s performance appraisal {where applicable}.
Employee is familiar with and applies policies and procedures applicable to the job.
Call Center Customer Service Representative
By nTech Workforce At Philadelphia, PA, United States
Assist with floor management, escalated customer calls and universal agent questions.
Demonstrated ability to respond to emergencies and manage stressful situations.
Managing difficult and non-difficult customers utilizing soft skills.
Follow-up on tasks until completion utilizing organizational skills.
Effective oral and written communication skills, including demonstrated use of three-part communications.
Demonstrated analytical skills and judgment.
Call Center Representative / Customer Service
By AJ Perri - HEATING / COOLING / PLUMBING At , Tinton Falls, 07724, Nj $18 - $20 an hour
Data input / Typing experience a STRONG plus!
Previous experience in a call center environment - highly desired - BUT not required
Strong phone and verbal communication skills / active listening
Telephone Sales experience A PLUS
Ability to multi-task, set priorities and manage time effectively
- Bonuses - Benefits - Holiday - PTO
Customer Service Representative/Call Center
By CR&R Inc. At , Stanton, 90680, Ca $21 - $24 an hour
Excellent written and verbal communication skills; able to effectively communicate to all levels of management and customers.
Knowledge of in-house information library and application system to enter payments, work orders for deliveries, exchanges, etc.
Strong active listening skills, ability to grasp concepts quickly, and good follow-through skills.
Master Levels 1 through 3 (Resi/Comm/Temp Serv) to assist all customers across all regions.
Assist customers with goal of achieving customer satisfaction on every call.
Complete new hire training program and pass Quality Assessment monitoring.
Call Center Customer Service Representative
By In the Nick of Time Moving At , West Bend, 53090, Wi $15 - $17 an hour
Manage large amounts of inbound and outbound calls in a timely manner
Previous experience in a customer support role
Strong phone and verbal communication skills along with active listening
Ability to multi-task, set priorities and manage time effectively
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Call Center Customer Service Representative
By RDI Corporation At , Middletown, 45042, Oh $13 - $15 an hour
Customer Service or Call Center experience and ability to ensure customer satisfaction in each interaction.
Smile and Dial: Positive attitude, professional communication skills and a desire to go above and beyond.
Strong people skills — you are friendly, empathetic, and a good listener.
we offer all the necessities
Customer Service or Call Center experience
Here at RDI, you’ll Earn Well. Learn Well. Live Well. Dream Well. And #leaveitbetter
Customer Service Representative / Call Center
By Zerorez Las Vegas At , Las Vegas, 89120, Nv From $15 an hour
Come be a part of our rapidly growing team! Cleaning is essential.
We have shifts from 8am to 5pm.
We are willing to train the right candidates.
Pay: From $15.00 per hour
Call Center Customer Service Representative
By NiteLites Outdoor Lighting At , Franklin, 45005, Oh $15 - $17 an hour
Basic requirements are listed below:
Starting Pay: $15-17 per hour based on experience
Ability to lift 25 lbs.
Proper speaking & writing grammar
Franklin, OH 45005: Reliably commute or planning to relocate before starting work (Required)
Pay: $15.00 - $17.00 per hour
Call Center Customer Service Representative
By Keyes Automotive At , Las Vegas, 89129, Nv $15 - $18 an hour
Manage large amounts of inbound and outbound calls in a timely manner
Previous experience in a customer support role
Strong phone and verbal communication skills along with active listening
Ability to multi-task, set priorities and manage time effectively
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Call Center Customer Service Representative
By Ohio Mulch Supply, Inc. At , Columbus, 43207, Oh
Frequently attend educational seminars to improve knowledge and performance level
Manage large amounts of inbound and outbound calls in a timely manner
Previous experience in a customer support role
Strong phone and verbal communication skills along with active listening
Ability to multi-task, set priorities and manage time effectively
Follow communication “scripts” when handling different topics

Are you looking for a challenging and rewarding career in the financial services industry? Join our team as a Call Center Financial Service Representative and help our customers make informed decisions about their finances! With our comprehensive training and support, you'll be able to provide exceptional customer service and financial advice. Apply now and start your journey to success!

Overview A Call Center Financial Service Representative is responsible for providing customer service and support to clients over the phone. They are responsible for answering customer inquiries, resolving customer complaints, and providing information about products and services. Detailed Job Description Call Center Financial Service Representatives are responsible for providing customer service and support to clients over the phone. They must be able to answer customer inquiries, resolve customer complaints, and provide information about products and services. They must also be able to process customer orders, process payments, and provide general customer service. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to multi-task
• Ability to work in a fast-paced environment
• Knowledge of financial services products and services
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to work independently
Job Qualifications
• High school diploma or equivalent
• Previous experience in customer service
• Knowledge of financial services products and services
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
Job Knowledge
• Knowledge of financial services products and services
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
Job Experience
• Previous experience in customer service
• Previous experience in a call center environment
Job Responsibilities
• Answer customer inquiries and provide information about products and services
• Resolve customer complaints
• Process customer orders and payments
• Provide general customer service
• Maintain customer records
• Follow up with customers to ensure satisfaction