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Call Center Financial Service Representative Jobs in Illinois

Call Center Service Representative
By Shared Imaging LLC At , Downers Grove $19 an hour
Customer service/call center/patient scheduling experience
Experience working on computers, using Excel, and other Microsoft Office applications
Manage incoming customer service & customer requests
Audit and manage work orders created by answering service
Job training, professional development, & continued education
Ability work work Saturdays, 2nd and 3rd shift, as needed (PTO coverage, etc.)

Are you looking for a challenging and rewarding career in the financial services industry? Join our team as a Call Center Financial Service Representative and help our customers make informed decisions about their finances! With our comprehensive training and support, you'll be able to provide exceptional customer service and financial advice. Apply now and start your journey to success!

Overview A Call Center Financial Service Representative is responsible for providing customer service and support to clients over the phone. They are responsible for answering customer inquiries, resolving customer complaints, and providing information about products and services. Detailed Job Description Call Center Financial Service Representatives are responsible for providing customer service and support to clients over the phone. They must be able to answer customer inquiries, resolve customer complaints, and provide information about products and services. They must also be able to process customer orders, process payments, and provide general customer service. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to multi-task
• Ability to work in a fast-paced environment
• Knowledge of financial services products and services
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to work independently
Job Qualifications
• High school diploma or equivalent
• Previous experience in customer service
• Knowledge of financial services products and services
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
Job Knowledge
• Knowledge of financial services products and services
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
Job Experience
• Previous experience in customer service
• Previous experience in a call center environment
Job Responsibilities
• Answer customer inquiries and provide information about products and services
• Resolve customer complaints
• Process customer orders and payments
• Provide general customer service
• Maintain customer records
• Follow up with customers to ensure satisfaction