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Business Application Support Analyst Jobs

Application Support Analyst, Sr (Remote)
By Georgia Tech At , Atlanta, 30332 $73,903 - $100,507 a year
Knowledge of and skill in the installation and maintenance of information technology hardware and software, including server administration
Strong analytical and problem-solving skills, including lateral thinking and the ability to use several techniques and approaches when finding solutions.
Excellent written, oral, and interpersonal skills
Experience supporting Microsoft 365 services and features
Experience supporting cloud storage solutions (e.g., Box, Dropbox, OneDrive)
Experience supporting enterprise meeting solutions (e.g., Teams, Zoom, Slack)
Support Application Analyst Jobs
By QUANTEAM - North America (RAINBOW PARTNERS Group) At Chicago, IL, United States
Following escalation procedures for incident and problem management.
End to end management of specific projects
Creating and management issus and incident tickets
Sharing knowledge within the team to ensure 24/6 global support.
Demonstrating effective customer service skills in communication
Minimum 3 years’ experience within an application support role
Application Support Analyst Jobs
By Parker Water & Sanitation District At , Parker, 80134 $31.96 - $37.60 an hour
Additional education and professional certifications may be required.
Parker Water & Sanitation offers a robust benefits program including:
Solid troubleshooting skills for applications and installing, configuring, updating and integrating software applications.
Working knowledge of electronic mailing systems, SMTP and a Microsoft Exchange 365 environment.
Working knowledge of TCP/IP networking including routing, VLAN, VPN and security in a segmented LAN/WAN environment.
Responsible for the application of updates, patches and hot-fixes to various systems throughout the District.
Application Support Analyst (Erp)
By Yoh, A Day & Zimmermann Company At McKinney, TX, United States
Exhibit strong organizational and time management proficiencies.
Offer outstanding customer service to clients and end-users.
Exceptional interpersonal skills for effective collaboration with team members and clients.
Identify, dissect symptoms, conduct root cause analysis, and meticulously document solutions.
Proficiency in written and verbal communication.
Familiarity with ServiceNow or other ITSM tools.
Business Application Analyst Jobs
By IMA Financial Group, Inc. At , Remote $90,000 - $105,000 a year
Required: Prior experience with an Agency Management System (Applied Epic preferred)
Required: Prior experience in defining and documenting business requirements
Preferred: 0-1 years of experience in business analysis with focus on managing business and technical requirements
Preferred: Prior experience in translating business requirements into business process or technology utilization.
Primary Business Liaison to proactively identify, analyze and document business requirements translating them into application solutions
Preferred: 3-5 years of experience in technical administration of a business application
Application Support Analyst Iii
By Foothill-De Anza Community College District At , $9,352 a month
Prepares feasibility studies, cost and benefits analyses, product evaluation, requirement specifications, designs, and other analyses and documentation.
Data processing management and general administration practices and techniques.
Data management theory, principles, and practices and their application to a wide variety of services and programs.
Principles and practices of application development lifecycle and project management.
Modern and complex principles and practices of computer systems management, analysis, design, and maintenance.
A current resume of all work experience, formal education and training.
(Remote) Application Support Analyst
By Harris Computer Systems At , , Vt
Practical experience and an understanding of incident management, problem, and change management
Experience with release management principles and methodology
Manage and triage incoming external and internal stakeholder requests via JIRA Service Desk
Manage multiple priorities and own your work from end to end
2+ years of experience in an Application Support role
Strong communication skills & bias for action
Senior Application Support Analyst
By SoFi At Seattle, WA, United States
Identify technical trends, proactively seek solutions, and report to Management when applicable.
Local project management and implementation support.
1-2 Years of leadership roles or project management.
Previous remote-work experience is a plus.
Expected to manage multiple requests and escalations and meet service level agreements.
Manage escalation interaction with other supporting groups within SoFi.
Senior Application Support Analyst
By SoFi At New York, NY, United States
Identify technical trends, proactively seek solutions, and report to Management when applicable.
Local project management and implementation support.
1-2 Years of leadership roles or project management.
Previous remote-work experience is a plus.
Expected to manage multiple requests and escalations and meet service level agreements.
Manage escalation interaction with other supporting groups within SoFi.
Senior Application Support Analyst
By SoFi At San Francisco, CA, United States
Identify technical trends, proactively seek solutions, and report to Management when applicable.
Local project management and implementation support.
1-2 Years of leadership roles or project management.
Previous remote-work experience is a plus.
Expected to manage multiple requests and escalations and meet service level agreements.
Manage escalation interaction with other supporting groups within SoFi.
Analyst, Application Support Jobs
By Evolent At United States
Continue to prioritize the employee experience and achieved a 90% overall engagement score on our employee survey in May 2022.
Minimum of 1-2 year(s) of experience working directly with customers.
Professional verbal and written communication skills, with the ability to clearly articulate thoughts and ideas.
Organizational skills with the ability to handle multiple tasks and projects at one time.
Basic knowledge of web application functionality and fundamental Infrastructure knowledge of computer systems.
Knowledge of MS Office products: Word, Excel, and PowerPoint.
Application Support Analyst Jobs
By SoFi At Frisco, TX, United States
Understand security and compliance requirements for the company.
Occasionally document new policies, procedures, and knowledge base articles.
Must have user support skills, especially interpersonal communication, and patience.
2-3 Years of Service Desk experience, customer service experience desired.
In-depth knowledge of Windows and Mac OS systems in an enterprise environment.
Experience with ticketing systems such as JIRA and Freshservice.
Application Support Analyst Jobs
By SoFi At Jacksonville, FL, United States
Understand security and compliance requirements for the company.
Occasionally document new policies, procedures, and knowledge base articles.
Must have user support skills, especially interpersonal communication, and patience.
2-3 Years of Service Desk experience, customer service experience desired.
In-depth knowledge of Windows and Mac OS systems in an enterprise environment.
Experience with ticketing systems such as JIRA and Freshservice.
Business Application Analyst Jobs
By Queen Consulting Group At Boston, MA, United States
Recommend process/customer service improvements, innovative solutions, policy changes. Use project management skills in delivering system benefits to the hospital.
Flexible team player with strong project management and organizational skills.
Prior experience and/or certification in Workday application also preferred.
Knowledge and experience with health care information systems or knowledge of processes and workflows in business and clinical settings.
Investigate and troubleshoot issues as identified by HR and Payroll teams or by staff managers.
Develop user procedures, guidelines and documentation. Train trainers/education team on new processes/functionality.
Application Support Analyst Jobs
By SoFi At Seattle, WA, United States
Identify technical trends, proactively seek solutions, and report to Management when applicable.
Local project management and implementation support.
1-2 Years of leadership roles or project management.
Previous remote-work experience is a plus.
Expected to manage multiple requests and escalations and meet service level agreements.
Manage escalation interaction with other supporting groups within SoFi.
Business Support Analyst Jobs
By Rezult Group, Inc. At Nashville, TN, United States
-Minimum of 2 years experience as a Business Analyst or Technical Writing background
-JIRA experience is a plus
-ServiceNow experience is a plus
-Experience in a healthcare environment is a plus
This individual will be responsible for:
-Taking information gathered in ServiceNow and creating tasks in JIRA for the developers
Senior Application Support Analyst
By CNG Holdings, Inc. At Ohio, United States
Assist with maintenance and enforcement of software configuration management policies and plans across the development teams.
Minimum Education And Experience Required
All the above duties and responsibilities are essential job functions. All job requirements listed indicate the minimum
Document solutions in the knowledge base.
Communicate with members of the development and functional teams to get the additional information needed to solve issues with nebulous requirements.
Mentor and assist with continuing education for Application Support team for systems, tools, SQL scripts, etc.
Business Support Analyst Jobs
By IDR, Inc. At Brentwood, TN, United States
Reviews issues affecting IT applications in order to determine if the behavior matches what is intended in the requirements
Identifying potential enhancements of System & functional requirements
2-4 years of experience as a Business Analyst
Experience working as a Business Analyst in the Healthcare field
Basic knowledge of JIRA, Confluence, or ServiceNow
Experience in working as a developer or in QA preferred
Business Application It Analyst
By University of Maryland, Baltimore (UMB) At Baltimore, MD, United States

Reg or CII Exempt Staff

School of Dentistry - Information Technology

Application Support Analyst Jobs
By The Intersect Group At Newport Beach, CA, United States
• Experience demonstrating leadership or project management experience
• Designs, develops and maintains reports and dashboards based on business requirements;
• 3+ years of experience in Information Technology, SDLC environment.
• Must have experience supporting large portfolio of apps.
• Hands-on development experience (nice-to-have)
• Monitors the operating performance and system availability of assigned software; performs testing, maintenance, upgrades and/or installations;

Are you looking for an exciting opportunity to use your technical skills to help businesses succeed? We are looking for a Business Application Support Analyst to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, as well as providing guidance and advice on how to use our applications. If you have a passion for technology and a desire to help businesses succeed, this is the job for you!

Overview Business Application Support Analysts are responsible for providing technical support and troubleshooting for business applications. They work with customers to identify and resolve application issues, and they also provide guidance and assistance in the use of business applications. Detailed Job Description Business Application Support Analysts are responsible for providing technical support and troubleshooting for business applications. They work with customers to identify and resolve application issues, and they also provide guidance and assistance in the use of business applications. They may also be responsible for developing and maintaining documentation related to the applications they support. Job Skills Required
• Knowledge of business applications and software
• Excellent customer service and communication skills
• Ability to troubleshoot and diagnose application issues
• Ability to work independently and as part of a team
• Knowledge of database systems and SQL
• Knowledge of scripting languages
• Knowledge of operating systems
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Previous experience in a technical support role
• Knowledge of business applications and software
• Excellent customer service and communication skills
Job Knowledge
• Knowledge of business applications and software
• Knowledge of database systems and SQL
• Knowledge of scripting languages
• Knowledge of operating systems
• Knowledge of customer service principles and practices
Job Experience
• Previous experience in a technical support role
• Previous experience in a customer service role
• Previous experience with troubleshooting and diagnosing application issues
Job Responsibilities
• Provide technical support and troubleshooting for business applications
• Work with customers to identify and resolve application issues
• Develop and maintain documentation related to the applications they support
• Provide guidance and assistance in the use of business applications
• Monitor application performance and recommend improvements
• Respond to customer inquiries in a timely and professional manner