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Business Application Support Analyst Jobs in Iowa

Business Application Analyst Jobs
By IMA Financial Group, Inc. At , Remote $90,000 - $105,000 a year
Required: Prior experience with an Agency Management System (Applied Epic preferred)
Required: Prior experience in defining and documenting business requirements
Preferred: 0-1 years of experience in business analysis with focus on managing business and technical requirements
Preferred: Prior experience in translating business requirements into business process or technology utilization.
Primary Business Liaison to proactively identify, analyze and document business requirements translating them into application solutions
Preferred: 3-5 years of experience in technical administration of a business application
Application Support Analyst 1 Jobs
By BlackLine At , Remote $59,100 - $83,900 a year
Use accepted project management, application development and documentation standards and processes.
Coordinate with customer to determine functional requirements and determine technical solutions.
Analyze data in support of proposed projects, business cases, and system requirements.
Use available knowledge & resources to provide possible solutions.
2+ years prior experience in a customer support position, with a focus on accounting, financial, or banking applications
Coordinate with customers and/or technical staff to resolve issues with software applications.
Analyst Iii - Business Support
By Florida Blue At , Remote
Create, present and/or facilitate meetings, webinars, conference calls, training programs, education sessions, certifications, etc. for primarily internal audiences.
Experience developing Business Requirements and User Stories
Monitor, maintain and test the Company’s systems that manage business and work processes.
3+ years related work experience, preferably Small Group or Large Group Sales process experience
Knowledge of Health Care industry, related to acquisition and activation of coverage (Sales, Underwriting and Enrollment, Maintenance, & Billing)
Experience supporting Agile and Waterfall Project Methodologies
Ln Concerts, Venue Application Support Analyst
By Live Nation At , Remote
Minimum 1-year experience supporting PoS systems (preferably Appetize and/or Micros)
Intermediate knowledge of Microsoft Excel, including use of formulas and pivot tables
Experience with food and beverage business operations, ideally multi-location enterprises
Basic familiarity with Accounting practices (can balance finances/inventory, etc.)
HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
Input PoS data: menu items, prices, discounts, employee credentials, venue layouts, etc.

Are you looking for an exciting opportunity to use your technical skills to help businesses succeed? We are looking for a Business Application Support Analyst to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, as well as providing guidance and advice on how to use our applications. If you have a passion for technology and a desire to help businesses succeed, this is the job for you!

Overview Business Application Support Analysts are responsible for providing technical support and troubleshooting for business applications. They work with customers to identify and resolve application issues, and they also provide guidance and assistance in the use of business applications. Detailed Job Description Business Application Support Analysts are responsible for providing technical support and troubleshooting for business applications. They work with customers to identify and resolve application issues, and they also provide guidance and assistance in the use of business applications. They may also be responsible for developing and maintaining documentation related to the applications they support. Job Skills Required
• Knowledge of business applications and software
• Excellent customer service and communication skills
• Ability to troubleshoot and diagnose application issues
• Ability to work independently and as part of a team
• Knowledge of database systems and SQL
• Knowledge of scripting languages
• Knowledge of operating systems
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Previous experience in a technical support role
• Knowledge of business applications and software
• Excellent customer service and communication skills
Job Knowledge
• Knowledge of business applications and software
• Knowledge of database systems and SQL
• Knowledge of scripting languages
• Knowledge of operating systems
• Knowledge of customer service principles and practices
Job Experience
• Previous experience in a technical support role
• Previous experience in a customer service role
• Previous experience with troubleshooting and diagnosing application issues
Job Responsibilities
• Provide technical support and troubleshooting for business applications
• Work with customers to identify and resolve application issues
• Develop and maintain documentation related to the applications they support
• Provide guidance and assistance in the use of business applications
• Monitor application performance and recommend improvements
• Respond to customer inquiries in a timely and professional manner