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Business Application Support Analyst Jobs in Illinois

Support Application Analyst Jobs
By QUANTEAM - North America (RAINBOW PARTNERS Group) At Chicago, IL, United States
Following escalation procedures for incident and problem management.
End to end management of specific projects
Creating and management issus and incident tickets
Sharing knowledge within the team to ensure 24/6 global support.
Demonstrating effective customer service skills in communication
Minimum 3 years’ experience within an application support role
Application Support Analyst Jobs
By Resource Quorum At , Lake Forest, Ca

Qualifications Good communication US shift Technically knowledge BE candidates

Application Support Analyst Jobs
By LifeWorks (acquise par TELUS Santé | acquired by TELUS Health) At Chicago, IL, United States
Build knowledge management through regularly documenting and sharing lessons learned, Q&A to the team’s knowledge base
Understand business requirements, build test cases and test software changes
Minimum 3 years of relevant work experience
Saas experience is an asset
Exceptional problem-solving skills, documentation and multi tasking skills
Excellent written and verbal communication skills

Are you looking for an exciting opportunity to use your technical skills to help businesses succeed? We are looking for a Business Application Support Analyst to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, as well as providing guidance and advice on how to use our applications. If you have a passion for technology and a desire to help businesses succeed, this is the job for you!

Overview Business Application Support Analysts are responsible for providing technical support and troubleshooting for business applications. They work with customers to identify and resolve application issues, and they also provide guidance and assistance in the use of business applications. Detailed Job Description Business Application Support Analysts are responsible for providing technical support and troubleshooting for business applications. They work with customers to identify and resolve application issues, and they also provide guidance and assistance in the use of business applications. They may also be responsible for developing and maintaining documentation related to the applications they support. Job Skills Required
• Knowledge of business applications and software
• Excellent customer service and communication skills
• Ability to troubleshoot and diagnose application issues
• Ability to work independently and as part of a team
• Knowledge of database systems and SQL
• Knowledge of scripting languages
• Knowledge of operating systems
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Previous experience in a technical support role
• Knowledge of business applications and software
• Excellent customer service and communication skills
Job Knowledge
• Knowledge of business applications and software
• Knowledge of database systems and SQL
• Knowledge of scripting languages
• Knowledge of operating systems
• Knowledge of customer service principles and practices
Job Experience
• Previous experience in a technical support role
• Previous experience in a customer service role
• Previous experience with troubleshooting and diagnosing application issues
Job Responsibilities
• Provide technical support and troubleshooting for business applications
• Work with customers to identify and resolve application issues
• Develop and maintain documentation related to the applications they support
• Provide guidance and assistance in the use of business applications
• Monitor application performance and recommend improvements
• Respond to customer inquiries in a timely and professional manner