Business Support Analyst Jobs

IDR is seeking a Support Business Analyst to join one of our top healthcare clients in Brentwood, TN for a for a hybrid opportunity! If you are looking for a great opportunity to get in with an industry leading company, then apply today!

Responsibilities of the Support Business Analyst:

• Reviews issues affecting IT applications in order to determine if the behavior matches what is intended in the requirements
• Identifying potential enhancements of System & functional requirements
• Root cause analysis, including but not limited to: Recreating issues for troubleshooting, analyzing the system architecture, code, and data, and documenting steps to reproduce
• Assess the risks of applications issues and documents the impact of issues from the perspective of end users, data integrity, and other criteria.

Qualifications of the Support Business Analyst:

• Basic knowledge of JIRA, Confluence, or ServiceNow
• 2-4 years of experience as a Business Analyst
• Experience Wire Framing preferred
• Experience working as a Business Analyst in the Healthcare field
• Experience in working as a developer or in QA preferred

What’s in it for you?

• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture
• Full Benefits; Medical, Vision, Dental, and more!
• Competitive compensation package

Why IDR?

• 20+ Years of Proven Industry Experience in 4 major markets
• Medical, Dental, Vision, and Life Insurance
• Employee Stock Ownership Program
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 9 years in a row
• Dedicated Engagement Manager who is committed to you and your success