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Benefits Customer Service Associate Jobs

Benefits Associate Jobs
By Protect Democracy At , Remote $58,916 - $64,528 a year
Proven experience tracking, prioritizing, and balancing a diverse set of responsibilities with competing deadlines.
Experience with benefits administration, human resources, or payroll.
Assist with the administration and auditing of several benefit programs, including FSAs, 401k, health care, and more.
Help ensure Protect Democracy’s compliance with state-based requirements, which includes collecting and managing large amounts of data.
Develop, implement, and test innovative strategies to educate and engage team members on benefits and wellness resources.
Coordinate with our benefits vendors, including our health insurance brokers and COBRA implementation support team.
Customer Care Leader - Benefits
By Gusto At Denver Metropolitan Area, United States
Leader of change management in planning and facilitating organization-wide improvement to the customer experience
3 - 6 years minimum of people management experience in CX and technology
Proven experience working in Healthcare Benefits environments
Solicit regular internal and external customer feedback to lead continuous process improvements to the customer experience
Work cross-functionally with other CX teams and shared services to deliver improvements to the Gustie and the overall customer experience
3+ years of leadership experience, preference for experience leading leaders : setting strategic vision, and empowering high-performance teams
Customer Care Leader - Benefits
By Gusto At New York City Metropolitan Area, United States
Leader of change management in planning and facilitating organization-wide improvement to the customer experience
3 - 6 years minimum of people management experience in CX and technology
Proven experience working in Healthcare Benefits environments
Solicit regular internal and external customer feedback to lead continuous process improvements to the customer experience
Work cross-functionally with other CX teams and shared services to deliver improvements to the Gustie and the overall customer experience
3+ years of leadership experience, preference for experience leading leaders : setting strategic vision, and empowering high-performance teams
Remote Benefits Customer Service Advisor ($20.00 - $22.00 / Hour)
By Talentify.io At United States
Experience with benefits, coverage, billing, payments, and claim policies and procedures
Proficient in benefits, coverage, billing, payments, and claim policies and procedures
Collaborate with Brokers/Individual policyholders to offer plan options for renewals and new business opportunities
Excellent oral, written communication, and interpersonal skills
100% Remote with provided equipment
Aston Carter is dedicated to expanding career opportunities for skilled professionals.
Benefits Associate Jobs
By KIPP DC At Washington, DC, United States
Manage and respond to benefit and leave inquiries in HR support inbox (Zendesk)
Partner with the Benefits Manager on benefit reconciliation including invoices, employee deductions, etc.
Partner with HR Manager (Benefits) as it relates to employees on leave
Support with job description management
Enroll and make changes to employee benefit enrollments as necessary
Support and present benefits information in new hire orientation
Benefits Associate Jobs
By Guidehouse At District of Columbia, United States
Case management for employees on a leave of absence or seeking information on leave of absence.
Coordinate with Benefits Team, Payroll Team and Leave vendor to assist in resolving issues.
Provide Benefits Team with as needed support on key task, ad hoc projects and reporting tasks, including Open Enrollment.
Bachelor’s degree (or equivalent experience)
Minimum 2+ years of leave administration experience
Impeccable attention to details and interpersonal communication skills – both verbal and written.
Customer Advising Operations, Benefits Designer
By Gusto At United States
Work directly with health insurance carriers to prepare on time benefits offerings that meet their and their employees’ needs
Create personalized benefits recommendations for customers based on their preferences and eligibility at their renewal period
Analyze, refine, and iterate on processes to drive the customer experience and improve our internal efficiency
Be a knowledge partner - stay up to date on industry trends, benchmarks, and regulations
Approach problems with a passion for improving the customer experience and reducing operational inefficiencies
Experience selling or renewing small group health insurance
Benefits Customer Service Representative
By Destined Consulting Solutions At Los Angeles, CA, United States
Conduct virtual benefits meetings to educate consumers on options offered
Maintain a well-informed knowledge of the company benefit campaigns, vendor relationships and enrollment processes.
Help consumers resolve all benefit-related issues in an effective and timely manner.
Ensure individuals are always kept up-to-date and educated on all available benefits and wellness programs.
Previous experience in customer service, sales, or other related fields
Excellent written and verbal communication skills
Associate, Benefits Jobs
By Mediabrands At New York City Metropolitan Area, United States
· Manage our AskBenefits mailboxes for all US Mediabrands and Kinesso employees
· Draft employee benefit letters for confirmation of benefits start or termination dates
· Draft benefits-related communication for Mediabrands employees (eg, Open Enrollment, Monthly Newsletter, etc.)
· Act as liaison between employee inquiries and the IPG Benefits department
· Handle inquiries and complaints to ensure quick and courteous resolution for various employee benefit programs
· Bachelor’s degree or relevant work experience
Worksite Benefits Associate Jobs
By J. Craig Wilson & Associates At Gainesville, GA, United States
Resolving employee issues with benefits administrators and insurance providers
Providing new hires with explanations of benefits and instructing them on enrollment and fulfillment procedures
Ensuring that the firm’s benefits policy is compliant with the set laws and regulations
Actively creating relationships with new clients
Processing enrollments quickly and accurately
Assisting the employees in enrolling in insurance plans
Fast Hire - Customer Service - Benefits - Pto
By 365 Holdings At Akron, OH, United States
Do you love a delightful customer experience? Do you wish to be part of a team driven to create them?
Some Customer Service experience is preferred but not required
Compensation starting at $15/Hour based on Experience
Wellness Benefit of up to $125.00 in gym benefits beginning 1st of the month after 3 months of employment
Do you thrive on Social Interaction, drawing energy from it?
Do you love a fast paced environment & problem solving?
Office - 1St Shift Customer Service - $15.00 + Benefits Mooresville, Nc
By Onin Staffing At Mooresville, NC, United States
Basic computer skills and the ability to learn
Don’t miss this foot-in-the-door opportunity with a company that values your experience and hard work!
Have the willingness to learn and apply what's been taught.
Be able to work independently with minimal supervision.
FREE Legal Services & Resources
Ōperx Exclusive Employee Discount Program
Unemployment Benefits Associate Jobs
By State of Iowa - Executive Branch At Des Moines, IA, United States
Excellent time management, attention to detail
Manages high-volume of inbound and outbound calls in a timely manner, in a call-center environment.
Excellent communications skills, both verbal and written; communicate in courteous manner with customers and coworkers.
Able to prioritize, manage deadlines and work well under pressure
Problem solving abilities, and able to understand complex subject matter of information
Perform basic math to determine amounts of payments, overpayments, underpayments, and re-qualifications.
Customer Service Rep- Phone Discounts/Paid Training/Fantastic Benefits
By Spectrum At , Vancouver, 98684, Wa
6 months or more customer service experience
6 months or more experience working with computers and multiple applications
· Affordable & comprehensive health, dental and vision benefit plan options in first 30 days
· Education Assistance program up to $10,000 dollars a year!
Preferred qualifications for the Customer Service Billing Representative are
Ability to read, write, speak, and understand English

Do you have a passion for providing exceptional customer service? We are looking for a Customer Service Associate to join our team and help us provide our customers with an outstanding experience. As a Customer Service Associate, you will be responsible for responding to customer inquiries, resolving customer issues, and providing exceptional customer service. You will also have the opportunity to take advantage of our competitive benefits package, including health insurance, paid vacation, and more. If you are looking for an exciting opportunity to join a growing team, apply today!

Overview Benefits Customer Service Associates provide customer service to individuals and employers who are enrolled in benefit plans. They are responsible for answering questions, resolving issues, and providing information about benefits and services. They also help employers understand their benefits and assist them in making decisions about their plans. Detailed Job Description Benefits Customer Service Associates are responsible for providing customer service to individuals and employers enrolled in benefit plans. They answer questions, provide information, and resolve issues related to benefits and services. They also help employers understand their benefits and assist them in making decisions about their plans. They may also provide technical support for benefit-related software and systems. Job Skills Required
• Excellent customer service skills
• Knowledge of benefit plans and services
• Ability to explain complex information in a clear and concise manner
• Excellent problem-solving and analytical skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office applications
• Knowledge of customer service software and systems
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of benefit plans and services
• Ability to explain complex information in a clear and concise manner
• Excellent problem-solving and analytical skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office applications
• Knowledge of customer service software and systems
Job Knowledge
• Knowledge of benefit plans and services
• Knowledge of customer service software and systems
• Knowledge of Microsoft Office applications
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Previous experience working with benefit plans and services
Job Responsibilities
• Answer customer inquiries and provide information about benefit plans and services
• Resolve customer issues related to benefit plans and services
• Assist employers in understanding their benefits and making decisions about their plans
• Provide technical support for benefit-related software and systems
• Document customer interactions and maintain accurate records
• Maintain customer service standards and ensure customer satisfaction