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Benefits Customer Service Associate Jobs in Arkansas

Remote Benefits Customer Service Advisor ($20.00 - $22.00 / Hour)
By Talentify.io At United States
Experience with benefits, coverage, billing, payments, and claim policies and procedures
Proficient in benefits, coverage, billing, payments, and claim policies and procedures
Collaborate with Brokers/Individual policyholders to offer plan options for renewals and new business opportunities
Excellent oral, written communication, and interpersonal skills
100% Remote with provided equipment
Aston Carter is dedicated to expanding career opportunities for skilled professionals.
Customer Advising Operations, Benefits Designer
By Gusto At United States
Work directly with health insurance carriers to prepare on time benefits offerings that meet their and their employees’ needs
Create personalized benefits recommendations for customers based on their preferences and eligibility at their renewal period
Analyze, refine, and iterate on processes to drive the customer experience and improve our internal efficiency
Be a knowledge partner - stay up to date on industry trends, benchmarks, and regulations
Approach problems with a passion for improving the customer experience and reducing operational inefficiencies
Experience selling or renewing small group health insurance

Do you have a passion for providing exceptional customer service? We are looking for a Customer Service Associate to join our team and help us provide our customers with an outstanding experience. As a Customer Service Associate, you will be responsible for responding to customer inquiries, resolving customer issues, and providing exceptional customer service. You will also have the opportunity to take advantage of our competitive benefits package, including health insurance, paid vacation, and more. If you are looking for an exciting opportunity to join a growing team, apply today!

Overview Benefits Customer Service Associates provide customer service to individuals and employers who are enrolled in benefit plans. They are responsible for answering questions, resolving issues, and providing information about benefits and services. They also help employers understand their benefits and assist them in making decisions about their plans. Detailed Job Description Benefits Customer Service Associates are responsible for providing customer service to individuals and employers enrolled in benefit plans. They answer questions, provide information, and resolve issues related to benefits and services. They also help employers understand their benefits and assist them in making decisions about their plans. They may also provide technical support for benefit-related software and systems. Job Skills Required
• Excellent customer service skills
• Knowledge of benefit plans and services
• Ability to explain complex information in a clear and concise manner
• Excellent problem-solving and analytical skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office applications
• Knowledge of customer service software and systems
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of benefit plans and services
• Ability to explain complex information in a clear and concise manner
• Excellent problem-solving and analytical skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office applications
• Knowledge of customer service software and systems
Job Knowledge
• Knowledge of benefit plans and services
• Knowledge of customer service software and systems
• Knowledge of Microsoft Office applications
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Previous experience working with benefit plans and services
Job Responsibilities
• Answer customer inquiries and provide information about benefit plans and services
• Resolve customer issues related to benefit plans and services
• Assist employers in understanding their benefits and making decisions about their plans
• Provide technical support for benefit-related software and systems
• Document customer interactions and maintain accurate records
• Maintain customer service standards and ensure customer satisfaction