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Amazon Connect Manager Jobs

Marketing Manager, Amazon Go
By Amazon At Seattle, WA, United States
Experience with end-to-end promotions management
4+ years of professional non-internship marketing experience
Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
Experience with A/B testing, especially around audience segmentation and targeting
Experience building, executing and scaling cross-functional marketing programs
Ability to manage stakeholders and present to various levels of an organization
Amazon Manager Jobs
By OSEA Malibu At Los Angeles, CA, United States
Detail-oriented with strong organizational and project management skills.
Manage Amazon operations: Oversee all aspects of Amazon seller accounts, including product listings, pricing, inventory management, brand protection, and fulfillment methods.
Inventory management: Monitor inventory levels, forecasting demand, and coordinating with suppliers to ensure adequate stock availability and minimize out-of-stock situations.
Bachelor's degree in business, marketing, or a related field (or equivalent experience).
Proven experience managing Amazon seller accounts and optimizing sales performance.
Strong analytical skills with the ability to interpret data and make data-driven decisions.
Manager – Enational Accounts, Amazon - L'oreal Consumer Products Division
By L'Oréal At New York, NY, United States
Account Management / Sales Responsibilities
Maintain L'Oréal’s leadership in category management on Amazon by collaborating with internal brand teams, and Amazon, Retail and Brand Concierge Teams
Work with internal teams to flag price updates, manage out of stocks, manage product discontinuatio
3-5 years in a strategy or analytics-focused role, working on projects that have enabled building strong quantitative skills and business judgment
Ecommerce experience (experience working with Amazon is ideal, but not required)
Skilled at executing within tight timeframes with attention to detail and accuracy
Manager, Amazon Global Marketplaces
By Gravity IT Resources At Delray Beach, FL, United States
Duties & Responsibilities:Develop, plan & manage all revenue, expense & profit plans for our global Amazon marketplaces
Experience & Qualifications:Bachelor’s degree required
Launch, manage, and optimize product performance as measured by revenue and profit.
Be our primary thought leader on our goal to have a world-class user experience, and customer service strategy on Amazon
Plan & manage all product pricing & promotional activity with an eye of profit optimization
Demonstrate excellent organizational, communication, and presentation skills
Ecommerce Manager, Amazon Jobs
By LaSalle Network At Chicago, IL, United States
Amazon P&L & budget management experience
Knowledgeable of marketing engines to help generate direct to consumer interest
Experience in working with Online Resellers (at least 1+ year experience in Amazon/ A+)
Excellent oral and written communication skills
Keen analytical skills and a strong attention to detail
Create business plans with Amazon
Amazon Project Manager Jobs
By Nema International At Hicksville, NY, United States
Knowledge of Project Management practices is a bonus.
● Management experience in operations, preferably in beauty, or other similar industries
● Proficient with Google Sheets, Excel, as well as Project Management Tools (Clickup preferred)
● Manage Customer Service Analyst
● Experience with Amazon Seller Central & relevant experience working on Amazon Operations
● Excellent written and verbal communication & leadership skills; high interpersonal aptitude
Amazon Sales Manager Jobs
By PRADCO Outdoor Brands At , Birmingham, 35242, Al
A minimum of 3 years of Amazon account management experience
Familiarity with product pricing strategy, SKU rationalization, and channel management
Lead and manage the Amazon account, overseeing account strategy, revenue growth objectives, profitability, and operational execution
Manage relationships with Amazon Vendor Managers, In-Stock Managers, and Advertising Managers
Manage Amazon programs such as Direct Import, Direct Fulfillment, and Born to Run
Maintain knowledge of Amazon selling policies and code of conduct and remain in compliance
Amazon Account Manager Jobs
By CSG Talent At Illinois, United States
5+ years of e-commerce sales or marketing experience. CPG Amazon account management experience strongly preferred.
Responsible for ongoing financial forecasting, demand planning and trade management.
Significant knowledge of digital/online space - Experience in an eCommerce environment and familiarity with platforms/technology strongly preferred.
Experience with the development of a strategic business plan, annual operating plan tools and execution tactics.
Develop strong customer relationships driving engagement through joint business plans.
Sell, negotiate, and execute customer plans to achieve objectives and deliver annual gross/net sales and market share targets.
Manager, Ecustomer Experience (Amazon) - L'oreal Consumer Products Division
By L'Oreal At , New York, Ny $98,200 - $137,500 a year
Lead the customer/user experience for Amazon PDPs and brand store
Accountable for customer experience and conversion on Amazon brand content pages including product detail pages and brand store
3-5 years experience in eCommerce and/or Digital Media roles, Amazon-specific preferred
Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
Additional Benefits Information As Follows:
Amazon Account Manager (Amazon Seller Central Experience Required)
By Remotivate At United States
2+ years of management experience. Must have experience with direct reports and management.
Has experience in hiring and performance management, and is able to anticipate the needs of the agency.
Managing up to 10 team members – (Brand Managers/Specialists) and overseeing a segment of the Account Management client portfolio.
Assisting the management of all facets of the Amazon selling platform
High preference for 3 years of agency experience.
Has experience leading a team and helping staff overcome and solve issues.
Office And Amazon Manager
By Swanzey by U.S. Sleep Products At Anaheim, CA, United States
●2 to 3 years of Amazon Vendor Central account management experience.
●Amazon digital marketing management: plan, and manage the execution of Amazon-sponsored products campaigns and Amazon promotions
●Product review management: Track negative reviews, where possible, contact customers to resolve the issue.
●Manage current Amazon listings and optimize listings
●Manage all eBay, Wayfair, and Walmart listings and orders
●3-5 years of experience managing Amazon accounts
Brand Manager (Amazon) Jobs
By Titan Network At United States
Knowledge of Asana or any other project management tool
Meet via Zoom with clients/management team bi-weekly to discuss previous weeks and future plans
Coordinate with the PPC managers on weekly strategies on managing TACOS and Sales velocity
At least two years Amazon Seller Central experience
Exceptional interpersonal skills and the ability to liaise with senior leaders
Prior experience in managing a small team, delegating tasks appropriately
Manager, Amazon Site Merchant, Luxe
By L'Oreal At , New York, 10001, Ny $98,200 - $137,500 a year
Case management with Amazon support for issue management and resolution
Work with finance and demand planning on inventory forecasting
Manage promotional planning, calendars and communicate to the brands supply chain, operations, demand planning to ensure communication cohesiveness of plan
Collaborate with operations, supply chain, customer service, demand planning, finance, IT to ensure operational success
Manage KPIs to measure operations performance and drive teams to work towards continuous improvement
Manage POs and troubleshoot issues with Amazon and internal teams weekly
Amazon Connect - Contact Center Plication Development
By NLB Services At United States
•Application developer (see Specialization Requirements) that has strong Amazon Connect experience
• BS level technical degree or 5+ years equivalent professional or military experience
• Experience with Continuous Integration and Continuous Delivery (CI/CD)
• Exposure to Agile development methodologies
Amazon Account Manager Jobs
By AMOREPACIFIC At New York City Metropolitan Area, United States
3-5 years of experience of eCommerce and/or Amazon account management
Company offered Mental Counseling for all employees
Wait, there's more... please contact APUS HR for open positions and benefits!
Responsible for brand specific Go-To-Market strategy
Adhere to ambitious acceleration targets
Track Net Sales and all steps of order processing, up to final shipment
Solution Architect – Contact Center, Amazon (Aws) Connect
By Cognizant At , College Station, 77845, Tx

*** Cognizant will not sponsor H-1b or other U.S. work authorization for this role ***

Sr. Manager Of Amazon
By Zepp Health At California, United States
6+ years of experience in eCommerce (including management Amazon account), with a deep focus on performance-based growth marketing.
6+ years of experience in eCommerce (including management Amazon account)
Strong track record of effective collaboration with creative/brand marketing and product management teams.
Own management and results of ad channels, including budgeting, reporting, and efficiency optimization.
Experienced with channel testing methodology, lifecycle marketing programs and multiple attribution models.
Experience building, leading, and managing a team of direct reports.
He Senior Amazon Sales Manager
By LG Electronics U.S. At , Englewood Cliffs, Nj
Manage forecast accuracy and align with Product Management
Manage channel and LG inventory levels for optimization
Manage administrative tasks with support from Inside Sales team
+8 years of sales experience (or equivalent experience) with a proven track record of results.
Thought leadership in sales, marketing, operations, finance and account P&L.
Sales professional responsible for growing LG's market share with specified accounts in an assigned territory.
Technical Product Manager, Amazon Connect - St
By Starbucks At ,
Manage product planning through day to day collaboration and decision making with a cross-functional team including engineers and business partners
Define non-functional requirements including performance, scalability, resilience, usability, accessibility, security, and business continuity
Create dashboard/reporting requirements and KPIs to measure product performance
Manage execution and eliminate blocking issues during development
Industry experience in a technology environment with a record of successfully delivering complex products (4+ years)
Amazon Connect experience (2 years)
Technical Product Manager, Amazon Connect - St
By Starbucks At Seattle, WA, United States
Manage product planning through day to day collaboration and decision making with a cross-functional team including engineers and business partners
Define non-functional requirements including performance, scalability, resilience, usability, accessibility, security, and business continuity
Create dashboard/reporting requirements and KPIs to measure product performance
Manage execution and eliminate blocking issues during development
Industry experience in a technology environment with a record of successfully delivering complex products (4+ years)
Amazon Connect experience (2 years)

Are you looking for an exciting opportunity to manage Amazon Connect? We are looking for an experienced and motivated individual to join our team as an Amazon Connect Manager. You will be responsible for managing and optimizing the Amazon Connect platform, ensuring that customer service operations are running smoothly and efficiently. You will also be responsible for developing and implementing strategies to improve customer experience and satisfaction. If you are a self-starter with a passion for customer service and technology, this could be the perfect job for you!

Overview Amazon Connect Manager is a customer service platform that enables organizations to provide customer service and support through the Amazon Connect cloud-based contact center. The Amazon Connect Manager is responsible for managing the customer service operations and ensuring that customer service goals are met. Detailed Job Description The Amazon Connect Manager is responsible for managing the customer service operations and ensuring that customer service goals are met. This includes overseeing customer service staff, developing customer service policies and procedures, and ensuring customer service standards are met. The Amazon Connect Manager is also responsible for managing customer service operations, including customer service staffing, customer service training, customer service metrics, customer service reporting, and customer service analytics. Job Skills Required
• Excellent customer service and communication skills
• Knowledge of customer service operations and procedures
• Ability to manage customer service staff
• Ability to develop customer service policies and procedures
• Knowledge of customer service metrics and analytics
• Ability to analyze customer service data
• Knowledge of customer service software and systems
• Ability to develop customer service training programs
Job Qualifications
• Bachelor’s degree in business, customer service, or related field
• 5+ years of customer service experience
• Experience with customer service software and systems
• Experience with customer service metrics and analytics
• Experience managing customer service staff
Job Knowledge
• Knowledge of customer service operations and procedures
• Knowledge of customer service metrics and analytics
• Knowledge of customer service software and systems
Job Experience
• 5+ years of customer service experience
• Experience with customer service software and systems
• Experience with customer service metrics and analytics
• Experience managing customer service staff
Job Responsibilities
• Manage customer service operations and ensure customer service goals are met
• Develop customer service policies and procedures
• Ensure customer service standards are met
• Manage customer service staffing
• Develop customer service training programs
• Analyze customer service data
• Report on customer service metrics and analytics