Manager, Amazon Site Merchant, Luxe

Job Title: Manager, Amazon Site Merchant

Division: Luxury Products Division

Location: 10 Hudson Yards, New York, NY 10001

Reports To: Director of Amazon, LUXE

Who We Are:

For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.

At L'Oréal Luxe our mission is to provide our consumers the best products and brand experience by making it unique. Our portfolio is composed of 21 brands including major brands, highly aspirational and multi-expert, such as Lancôme, Yves Saint Laurent, Giorgio Armani and Youth to the People.

What You Will Do:

Loreal USA is looking for a passionate, bright, and energetic digital candidate to join the team that is responsible for the Amazon business.

The role requires the ability to support the brands in the day-to-day operations to accelerate growth and meet the business objectives. This includes accountability for the success of the Amazon business and working cross-functionally to achieve business goals. Candidate must be outgoing, have strong analytical, writing and research skills, and the ability to multi-task in a fast-paced environment and manage internal and external resources to successfully bring projects to life.

Job Duties and Accountabilities

• Manage Seller Central and support all Amazon operations
• Follow daily sales and communicate finding to the team as well as flag any risks in meeting sales targets
• Collaborate with operations, supply chain, customer service, demand planning, finance, IT to ensure operational success
• Work with finance and demand planning on inventory forecasting
• Case management with Amazon support for issue management and resolution
• Manage KPIs to measure operations performance and drive teams to work towards continuous improvement
• • Responsible for updating the weekly/monthly forecasts and reconcile to budget
  • Run and analyze relevant reports and present findings and recommendations to optimize the business
  • Follow daily sales and communicate finding to the team as well as flag any risks in meeting sales targets
  • Work with finance and demand planning on inventory forecasting
  • Manage promotional planning, calendars and communicate to the brands supply chain, operations, demand planning to ensure communication cohesiveness of plan
  • Monitor promotional activity of relevant online partners and document placements as well as competitive activity
  • Execute tentpole and targeted promotions according to business goals and objectives and report on performance
  • Collaborate with operations, supply chain, customer service, demand planning, finance, IT to ensure operational success
  • Manage KPIs to measure operations performance and drive teams to work towards continuous improvement
  • Manage POs and troubleshoot issues with Amazon and internal teams weekly
  • Manage Seller Central and support all Amazon operations
  • Own the catalog maintenance on Amazon and ensure all products are in stock
  • Liaise with operations and customer experience team internally as well as Amazon to reinstate suppressed items due to compliance issues
  • Manage New Item Setup process & Vine for product launches
  • Partner with customer experience team to ensure all assets are delivered & executed on-time in order to align with new item set up timelines
  • Case management with Amazon support for issue management and resolution
• Own the catalog maintenance on Amazon and ensure all products are in stock
• Responsible for updating the weekly/monthly forecasts and reconcile to budget
• Manage POs and troubleshoot issues with Amazon and internal teams weekly
• Liaise with operations and customer experience team internally as well as Amazon to reinstate suppressed items due to compliance issues
• Execute tentpole and targeted promotions according to business goals and objectives and report on performance
• Manage New Item Setup process & Vine for product launches
• Partner with customer experience team to ensure all assets are delivered & executed on-time in order to align with new item set up timelines
• Monitor promotional activity of relevant online partners and document placements as well as competitive activity
• Manage promotional planning, calendars and communicate to the brands supply chain, operations, demand planning to ensure communication cohesiveness of plan
• Run and analyze relevant reports and present findings and recommendations to optimize the business

What We Are Looking For:

Required Qualifications:

• Ability to work and multi-task in a fast-paced, deadline-driven environment
• Highly organized with proven multi-tasking ability
• Strong attention to detail and accuracy of execution
• High proficiency in Excel (including pivot tables) and data analysis
• Communicates clearly and succinctly in both oral and written forms
• Creative, strategic and results driven thinker with a proactive approach
• 3-5 years of CPG, eRetail, wholesale or DTC work experience
• Interest and enthusiasm for digital and the beauty industry
• Proactive and results oriented thinker who would flourish in an entrepreneurial environment where new ideas are championed
• Proficiency in MS Word and PowerPoint programs and the ability to create high impact presentations

Preferred Qualifications:

• 3 years eCommerce experience (experience working with Amazon is ideal but not required)

What’s In It For You:

• (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
• (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• (Medical, Dental, Vision, 401K, Pension Plan)
• Salary Range: $98,200-$137,500
• (Think Tanks and Innovation Squads)
• VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
• Access to Mental Health & Wellness Programs

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

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