Workplace Experience Specialist Jobs

Job Title: Specialist, Workplace Experience

Reports to: Director, Workplace Experience

Job Location: Los Angeles (Hybrid with eventual office-only transition)

Job Status: Exempt

About Us

SHEIN Distribution Corporation distributes SHEIN’s products in the U.S. Founded in 2012, SHEIN is a leading global online retailer with operations in Guangzhou, Singapore and Los Angeles, along with other key markets. SHEIN reaches consumers across more than 150 countries and regions around the world. We place a premium on choice, delivering more than 6,000 new fashion, beauty, and lifestyle products daily with more than 600,000 items available. Our mission is to help people express their individuality through the latest trends that are accessible and affordable. To learn more about SHEIN, follow us at shein.com, instagram.com/sheinofficial, and youtube.com/shein.

Position Summary

SHEIN Distribution is here, and we are looking to add a highly motivated, hospitality-driven, organized Workplace Experience Specialist to join our growing Workplace Experience team! As a Workplace Specialist, you will help develop and support our in-office programs and events across all hubs, locally and regionally, by delivering exceptional service to our employees, all while creating great in-office experiences that foster an environment of productivity, innovation, and collaboration.

Responsibilities

• Assist with department projects as needed.
• Process incoming and outgoing packages and mail.
• Help welcome visitors and deliver an extraordinary guest experience.
• Process Workplace-related orders (catering, office supplies, Amazon) as needed.
• Triage/respond to incoming workplace requests, maintaining a customer service mindset.
• Help restock snacks and beverages as needed.
• Partner with the workplace experience director to use data to provide workplace insights on the habits/needs of our community.
• Partner with the workplace team to coordinate internal events that promote engagement and create a sense of community.
• Assist with resetting the conference rooms and common areas when necessary.
• Provide coverage in the absence of the Office Assistant.
• Help develop and support workplace experience programs.

Skills and Qualifications

• Attention to detail with a sense of urgency.
• 2+ years of relevant work in workplace experience, facilities support, program development, and events management.
• Champions Diversity, Equity, + Inclusion efforts across everything we do.
• Ability to physically stand, bend, squat, and lift up to 25 to 30 pounds.
• Data-driven with a mindset of continual improvement.
• Passion for best-in-class workplace experience and customer service.
• Demonstrated success in a fast-paced, rapidly growing organization with an ability to manage competing priorities.
• A creative problem-solver, bringing innovative ideas and solutions to the table.
• Must have a great attitude and willingness to complete the job.
• Willing to be in-office 5 days per week.
• A sharp eye for detail and a sense of office pride.
• Proficient in Office 365 applications.
• Highly organized and effective communication skills (oral and written).

SHEIN is an equal opportunity employer committed to a diverse workplace environment.