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Healthcare Customer Service Representative Jobs

Us Healthcare-Customer Service Representative - 100% Remote Pa ($15.00 / Hour)
By Talentify.io At United States
Employees with six months of service may apply for new positions based on skills, experience, and performance
Opportunity to learn about healthcare and benefits
Health benefits for you and your family
Provide information about insurance coverage and benefit plans
Make outbound calls to verify benefits with customers, insurance companies, and doctor's offices
Resolve concerns to simplify the healthcare experience
Remote Healthcare Customer Service Representative ($21.00 / Hour)
By Talentify.io At United States
2+ years of healthcare experience with Insurance Verification, Prior Authorization, or Benefit Investigations
Experience working in a remote setting preferred
1+ years of experience in a call center environment or handling 50+ calls daily
Strong computer and technology knowledge
Excellent communication skills - both verbally and written
Reasonable accommodations for disabilities are available upon request. Contact [email protected] for more information.
Work At Home Healthcare Customer Service Representative ($15.00 / Hour)
By Talentify.io At United States
Global leader in customer service and experience
Mission to create great customer experiences
Address customers' concerns and provide support
Work as part of Team employer
Serving the world's biggest brands
Tens of thousands of employees in hundreds of locations worldwide
Healthcare Customer Service Representative
By SPECTRAFORCE At United States
Basic or advanced knowledge of the EPIC electronic medical record system or other EMR's.
Basic or advanced knowledge of medical data reporting systems
Duration: 6 months (Possibility of extension or conversion based on performance and business need.)
Hours: 8 am- 5 pm EST. Monday-Friday. Potential pre-approved OT
• Documents outcome of reviews and demonstrates the ability to interpret and analyze the non-clinical information.
• Completes verbal or non-verbal outreach to providers or obtain the medical information for the review.
Bilingual Remote Healthcare Customer Service Representative
By Revenue Enterprises, LLC At , $35,360 - $43,680 a year
Starting Pay Range: $17.00- $21.00 per hour (based on experience and skillset) plus monthly bonus opportunities ($80-$360)
Location: Full time remote, or In-Office options available. Mandatory 1 day In-Office orientation at the Denver/Aurora Office
Using empathy and fantastic listening, verbal, and written communication skills to help patients and their families understand their bill
Continuously improving, with supportive coaching / feedback from your manager and team leads and ongoing training via lunch and learn sessions
Work from home opportunity with modified in-office work options available for those who like the "office" setting
Shift: M-F 8:00am – 5:00pm MST (slight variations based on client needs)
Healthcare Customer Service Representative Wy/Mt
By Revenue Enterprises At , Remote $31,200 - $35,360 a year
Location: Full time remote, or In-Office options available. Mandatory 1 day In-Office orientation at the Denver/Aurora Office
Using empathy and fantastic listening, verbal, and written communication skills to help patients and their families understand their bill
Continuously improving, with supportive coaching / feedback from your manager and team leads and ongoing training via lunch and learn sessions
Call center experience, with demonstrated history of retention
Experience in customer service and/or healthcare preferred (but not required)
Advanced beginner to Intermediate skills in the Microsoft Suite (Outlook, Word, and Excel)
Healthcare Customer Service Apprentice Program
By University of Colorado Medicine At , Remote $16 an hour
Participants will spend time training with our Patient Services department
Participants will develop an understanding of how Patient Services partners with other Revenue Services departments, including:
Participants will maintain a full-time schedule (Monday-Friday, 40hrs/wk)
Participants will be paid during the apprentice program ($16.00/hr.)
Customer Service Representative - Healthcare - Will Train, Start Asap!
By DialAmerica At , Indianapolis, 46268 $10 - $15 an hour
No cost for training materials
Access to an dedicated trainer
All expenses paid for testing and licensing fees
WFH opportunities after you are licensed
Assisting customers in evaluating their needs and selecting the best healthcare plan solution in a consultative manner
Assisting in the enrollment, renewal and service of customer accounts.
Remote Healthcare Customer Service Representative ($16.50 - $17.25 / Hour)
By Talentify.io At United States
Gain valuable experience with a Fortune 500, industry-leading company
Enjoy a fully remote work setup after the first day orientation
Access to benefits such as Medical, Dental, and Vision coverage
Preferred: Associate degree or higher; equivalent industry-related work experience considered in place of a degree
1-3 years of successful customer service experience
1-3 years of Microsoft Office experience
Customer Service Representative - Hcb (Healthcare Business)
By CVS Health At , $17.00 - $27.90 an hour
Handles incoming requests for appeals and pre-authorizations not handled by Clinical Claim Management.
Explains member's rights and responsibilities in accordance with contract.
Customer Service experiences in a transaction based environment such as a call center, demonstrating ability to be empathetic and compassionate.
Experience in a production environment.
Oral and written communication skills.
Answers questions and resolves issues based on phone calls/letters from members, providers, and plan sponsors. Triages resulting rework to appropriate staff.
Healthcare Customer Service Representative - Remote | Wfh
By Get.It Recruit - Administrative At Meridian, ID, United States

Join a welcoming, engaging work environment that thrives on challenges and fosters growth. Experience the satisfaction of showcasing your skills while enjoying fantastic benefits. Job Overview ...

Customer Service Representative - Healthcare (Part Time)
By Maximus At , Lynn Haven, 32444 From $17.06 an hour
Eligibility requirements apply, ask your recruiter for more details
Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
Maintain up-to-date knowledge of client regulations and policies
Six (6) months customer service experience required
Must have excellent interpersonal skills and the ability to organize simultaneous tasks
$2000+ in bonus opportunities, including training completion, referrals and more*
Healthcare Customer Service Apprentice Program
By University of Colorado Medicine At , Aurora, 80045, Co $16 an hour
Participants will spend time training with our Patient Services department
Participants will develop an understanding of how Patient Services partners with other Revenue Services departments, including:
Participants will maintain a full-time schedule (Monday-Friday, 40hrs/wk)
Participants will be paid during the apprentice program ($16.00/hr.)
Healthcare Customer Service Representative - Remote | Wfh
By Get It Recruit - Healthcare At Coplay, PA, United States

As a vital member of our team, you'll step into the role of a Healthcare Billing Specialist, making a real difference in the lives of our patients. As the friendly face and first point of contact for ...

Bilingual Remote Healthcare Customer Service Representative
By Revenue Enterprises At , Remote $35,360 - $43,680 a year
Starting Pay Range: $17.00- $21.00 per hour (based on experience and skillset) plus monthly bonus opportunities ($80-$360)
Location: Full time remote, or In-Office options available. Mandatory 1 day In-Office orientation at the Denver/Aurora Office
Using empathy and fantastic listening, verbal, and written communication skills to help patients and their families understand their bill
Continuously improving, with supportive coaching / feedback from your manager and team leads and ongoing training via lunch and learn sessions
Experience in customer service and/or healthcare preferred
Advanced beginner to Intermediate skills in the Microsoft Suite (Outlook, Word, and Excel)
Healthcare Customer Service - Remote ($18.00 - $20.00 / Hour)
By Talentify.io At United States
Maintaining thorough knowledge of provider scheduling protocols
Preferred but not required: Healthcare/Medical experience
1 to 2 years of customer service experience required; call center experience is a plus
Preferred experience in handling a high volume of calls
Epic experience is a plus
Opportunity for long-term career success and growth
Customer Service Representative (Healthcare)
By LanceSoft, Inc. At United States
Escalate issues to Coverage Determinations and Appeals Learning Advocates and management team as needed.
At least two years of general business experience that includes problem resolution, business writing, quality improvement and customer service.
Acquiring and maintaining basic knowledge of relevant and changing Med D guidance.
Bachelor’s degree in related field or equivalent work experience preferred.
Six months of PBM/pharmaceutical related work strongly desired
Must apply information provided through multiple channels to the plan criteria defined through work instruction.
Healthcare Customer Service Representative
By Pyramid Consulting, Inc At United States
Strong relationship management skills: ability to foster collaboration, value other perspectives and gain support and buy-in
This is NOT just a data entry position. Please relay the entirety of the position responsibilities to potential candidates.
Key Requirements and Technology Experience:
Ability to manage multiple priorities in a fast paced environment
Intermediate to advanced computer skills
Intermediate to Advanced Computer Knowledge
Healthcare Member Services -Customer Service Specialist
By Akkodis At California, United States
Provide clinical care to members via telehealth technologies (video, chat, etc.) for clinically appropriate clinical care and care management services.
Represent CLIENT and its clinical affiliates with professionalism. Keep current and proficient with the necessary skills and knowledge.
Ensures members continue to receive current healthcare services as they transition to CLIENT through healthcare provider outreach and education
Experience working in a multicultural setting
Experience using motivational interviewing techniques in a professional setting
Documents members’ current healthcare services and new service requests
Customer Service Support Specialist - Healthcare
By Star Technology Solutions Inc (StarTechs Inc) At Chicago, IL, United States
Experience in the world of employer-offered benefits is a bonus.
Must be able to give guidance on healthcare coverage and benefits to customers
Assisted customers with Healthcare related inquiries and issues,
Respond to customer inquiries via phone, email, and chat, providing timely and accurate information
Resolved customer complaints and issues, ensuring customer satisfaction
Ability to consistently produce high-quality work with a quick turnaround, and follow through on commitments

Are you looking for a job where you can make a real difference in people's lives? We are looking for a Healthcare Customer Service Representative to join our team and provide exceptional customer service to our patients. You will be responsible for answering questions, resolving customer issues, and providing information about our services. If you have a passion for helping others and are looking for a rewarding career, this is the job for you!

What is Healthcare Customer Service Representative Skills Required?

• Excellent customer service skills
• Knowledge of healthcare terminology and regulations
• Ability to work in a fast-paced environment
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Proficiency in computer software applications
• Ability to work independently and as part of a team

What is Healthcare Customer Service Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience in a healthcare setting
• Knowledge of medical terminology
• Knowledge of insurance and billing processes
• Ability to handle confidential information

What is Healthcare Customer Service Representative Knowledge?

• Knowledge of healthcare regulations and standards
• Knowledge of medical terminology
• Knowledge of insurance and billing processes
• Knowledge of customer service principles and practices

What is Healthcare Customer Service Representative Experience?

• Previous customer service experience in a healthcare setting
• Experience with medical billing and insurance processes
• Experience with customer service software applications

What is Healthcare Customer Service Representative Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Provide accurate and up-to-date information to customers
• Resolve customer complaints and issues in a timely and efficient manner
• Maintain customer records and update customer information as needed
• Follow up with customers to ensure satisfaction
• Assist with other customer service tasks as needed