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Onsite Healthcare Customer Service Representative Jobs

Customer Service Train Onsite/Home Office Program Starting @ $20Hr ($41600.00 - $57340.00 / Year)
By Talentify.io At United States
Develop and maintain knowledge of employer's products and services
1-3 years' experience in a related role
Demonstrated experience in solving customer service inquiries
Effective verbal and written communication skills
Assist clients with service inquiries across various platforms
Utilize computer systems to address account inquiries and complete assigned tasks
Us Healthcare-Customer Service Representative - 100% Remote Pa ($15.00 / Hour)
By Talentify.io At United States
Employees with six months of service may apply for new positions based on skills, experience, and performance
Opportunity to learn about healthcare and benefits
Health benefits for you and your family
Provide information about insurance coverage and benefit plans
Make outbound calls to verify benefits with customers, insurance companies, and doctor's offices
Resolve concerns to simplify the healthcare experience
Remote Healthcare Customer Service Representative ($21.00 / Hour)
By Talentify.io At United States
2+ years of healthcare experience with Insurance Verification, Prior Authorization, or Benefit Investigations
Experience working in a remote setting preferred
1+ years of experience in a call center environment or handling 50+ calls daily
Strong computer and technology knowledge
Excellent communication skills - both verbally and written
Reasonable accommodations for disabilities are available upon request. Contact [email protected] for more information.
Customer Service Representative - Distribution (Onsite)
By PostJobMatches By WorkStaff USA Staffing Agency, LLC At Houston, TX, United States

Principal Accountabilities Checks customer orders daily to ensure they have been properly received by the WMS for processing and works with CSC team to resolve issues & ensure prompt order ...

Healthcare Customer Service Representative
By SPECTRAFORCE At United States
Basic or advanced knowledge of the EPIC electronic medical record system or other EMR's.
Basic or advanced knowledge of medical data reporting systems
Duration: 6 months (Possibility of extension or conversion based on performance and business need.)
Hours: 8 am- 5 pm EST. Monday-Friday. Potential pre-approved OT
• Documents outcome of reviews and demonstrates the ability to interpret and analyze the non-clinical information.
• Completes verbal or non-verbal outreach to providers or obtain the medical information for the review.
Healthcare Customer Service Representative Wy/Mt
By Revenue Enterprises At , Remote $31,200 - $35,360 a year
Location: Full time remote, or In-Office options available. Mandatory 1 day In-Office orientation at the Denver/Aurora Office
Using empathy and fantastic listening, verbal, and written communication skills to help patients and their families understand their bill
Continuously improving, with supportive coaching / feedback from your manager and team leads and ongoing training via lunch and learn sessions
Call center experience, with demonstrated history of retention
Experience in customer service and/or healthcare preferred (but not required)
Advanced beginner to Intermediate skills in the Microsoft Suite (Outlook, Word, and Excel)
Customer Service Representative - Healthcare - Will Train, Start Asap!
By DialAmerica At , Indianapolis, 46268 $10 - $15 an hour
No cost for training materials
Access to an dedicated trainer
All expenses paid for testing and licensing fees
WFH opportunities after you are licensed
Assisting customers in evaluating their needs and selecting the best healthcare plan solution in a consultative manner
Assisting in the enrollment, renewal and service of customer accounts.
Remote Healthcare Customer Service Representative ($16.50 - $17.25 / Hour)
By Talentify.io At United States
Gain valuable experience with a Fortune 500, industry-leading company
Enjoy a fully remote work setup after the first day orientation
Access to benefits such as Medical, Dental, and Vision coverage
Preferred: Associate degree or higher; equivalent industry-related work experience considered in place of a degree
1-3 years of successful customer service experience
1-3 years of Microsoft Office experience
Customer Service Representative - Hcb (Healthcare Business)
By CVS Health At , $17.00 - $27.90 an hour
Handles incoming requests for appeals and pre-authorizations not handled by Clinical Claim Management.
Explains member's rights and responsibilities in accordance with contract.
Customer Service experiences in a transaction based environment such as a call center, demonstrating ability to be empathetic and compassionate.
Experience in a production environment.
Oral and written communication skills.
Answers questions and resolves issues based on phone calls/letters from members, providers, and plan sponsors. Triages resulting rework to appropriate staff.
Healthcare Customer Service Representative - Remote | Wfh
By Get.It Recruit - Administrative At Meridian, ID, United States

Join a welcoming, engaging work environment that thrives on challenges and fosters growth. Experience the satisfaction of showcasing your skills while enjoying fantastic benefits. Job Overview ...

Customer Service Representative - Healthcare (Part Time)
By Maximus At , Lynn Haven, 32444 From $17.06 an hour
Eligibility requirements apply, ask your recruiter for more details
Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
Maintain up-to-date knowledge of client regulations and policies
Six (6) months customer service experience required
Must have excellent interpersonal skills and the ability to organize simultaneous tasks
$2000+ in bonus opportunities, including training completion, referrals and more*
Healthcare Customer Service Apprentice Program
By University of Colorado Medicine At , Aurora, 80045, Co $16 an hour
Participants will spend time training with our Patient Services department
Participants will develop an understanding of how Patient Services partners with other Revenue Services departments, including:
Participants will maintain a full-time schedule (Monday-Friday, 40hrs/wk)
Participants will be paid during the apprentice program ($16.00/hr.)
Healthcare Customer Service Representative - Remote | Wfh
By Get It Recruit - Healthcare At Coplay, PA, United States

As a vital member of our team, you'll step into the role of a Healthcare Billing Specialist, making a real difference in the lives of our patients. As the friendly face and first point of contact for ...

Customer Service Representative (Healthcare)
By LanceSoft, Inc. At United States
Escalate issues to Coverage Determinations and Appeals Learning Advocates and management team as needed.
At least two years of general business experience that includes problem resolution, business writing, quality improvement and customer service.
Acquiring and maintaining basic knowledge of relevant and changing Med D guidance.
Bachelor’s degree in related field or equivalent work experience preferred.
Six months of PBM/pharmaceutical related work strongly desired
Must apply information provided through multiple channels to the plan criteria defined through work instruction.
Healthcare Customer Service Representative
By Pyramid Consulting, Inc At United States
Strong relationship management skills: ability to foster collaboration, value other perspectives and gain support and buy-in
This is NOT just a data entry position. Please relay the entirety of the position responsibilities to potential candidates.
Key Requirements and Technology Experience:
Ability to manage multiple priorities in a fast paced environment
Intermediate to advanced computer skills
Intermediate to Advanced Computer Knowledge
Customer Service Representative - Healthcare - $20.00
By Reveleer At New Albany, OH, United States
Ability to manage & prioritize multiple tasks
Excellent written and verbal communications skills
Effective listening and critical thinking skills
Effective problem-solving skills with attention to detail
Responsible for making outbound calls to Provider offices and answering inbound calls
Investigate, conduct research, and analyze Customer data for outreach
Remote Healthcare Customer Service Representative (Unlicensed)
By Foundever At United States
Personal benefits of working from home include saving time, money, and the environment
Internal Mobility (84% of our managers are promoted within)
Previous Inbound call center experience or the ability to provide excellent customer service by phone with sincerity and professionalism
Experience with financial services, healthcare, technology companies, or something similar
401K retirement plan with company match
Computer provided (you will need to provide the monitor, VGA cord, and USB headset)
Team Lead, Customer Service (Onsite)
By Navient At Horseheads, NY, United States
Offer counseling and solutions for best processes including but not limited to where to find information
Perform side-by-side coaching to agents to provide real-time feedback on opportunities to improve agent performance and customer experience.
6-12 months of experience in a call center role
Effective listening and negotiation skills
Excellent written communication skills to include grammar, punctuation, and spelling
Excellent oral communication skills, including the ability to orally express moderately complex concepts clearly and quickly
Remote Healthcare Customer Service Representative ($16.50 / Hour)
By Talentify.io At United States
Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes)
Healthcare Contact Center Associate(Work from Home!)
What is this authorization charge I see on my credit card after scheduling a visit?
I'm at the pharmacy to pick up my prescription and they don't have it in their system. Did it get sent?
Ability to successfully complete a 3-week virtual training class. You cannot miss a day of training!
Ability to type 40 words per minute with 96% accuracy
Customer Service Representative - Overnight (Onsite)
By CVS Health At , Orlando, Fl $17.00 - $27.90 an hour
Prefer Healthcare work experience and familiarity with benefits, insurance, prescriptions
1 year of Customer Service experience
6 months of high-volume customer service experience working in Windows, Microsoft or another application
Prefer six months experience handling and resolving a high volume of complex customer needs over the phone
Valid Technician License as required by state.

Are you looking for an exciting opportunity to provide excellent customer service in a healthcare setting? We are looking for an Onsite Healthcare Customer Service Representative to join our team! As a Customer Service Representative, you will be responsible for providing exceptional customer service to our patients and their families. You will be the first point of contact for our patients and will be responsible for answering questions, resolving issues, and providing information. If you have excellent communication and customer service skills, we want to hear from you!

Overview:

Onsite Healthcare Customer Service Representatives provide customer service to patients and healthcare providers in a variety of settings. They are responsible for answering questions, resolving customer issues, and providing information about healthcare services. They must be knowledgeable about healthcare regulations and policies, and be able to communicate effectively with both patients and healthcare providers.

Detailed Job Description:

Onsite Healthcare Customer Service Representatives are responsible for providing excellent customer service to patients and healthcare providers. They must be knowledgeable about healthcare regulations and policies, and be able to communicate effectively with both patients and healthcare providers. They must be able to answer questions, resolve customer issues, and provide information about healthcare services. They must also be able to handle customer complaints in a professional manner.

What is Onsite Healthcare Customer Service Representative Job Skills Required?

• Excellent customer service skills
• Knowledge of healthcare regulations and policies
• Excellent communication skills
• Ability to handle customer complaints
• Ability to multitask
• Ability to work independently
• Computer proficiency

What is Onsite Healthcare Customer Service Representative Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of healthcare regulations and policies
• Ability to multitask
• Computer proficiency

What is Onsite Healthcare Customer Service Representative Job Knowledge?

• Knowledge of healthcare regulations and policies
• Knowledge of customer service principles and practices
• Knowledge of medical terminology

What is Onsite Healthcare Customer Service Representative Job Experience?

• Previous customer service experience
• Previous experience in a healthcare setting

What is Onsite Healthcare Customer Service Representative Job Responsibilities?

• Answer customer questions and provide information about healthcare services
• Resolve customer issues in a timely and professional manner
• Handle customer complaints in a professional manner
• Maintain accurate records of customer interactions
• Follow up with customers to ensure satisfaction
• Provide excellent customer service to patients and healthcare providers