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Training And Events Director
Company | Maison Francis Kurkdjian |
Address | Los Angeles Metropolitan Area, United States |
Employment type | FULL_TIME |
Salary | |
Category | Personal Care Product Manufacturing |
Expires | 2023-05-28 |
Posted at | 1 year ago |
Company Description
- In partnership with Paris Maison HQ, develop programming supporting luxurious brand experience, engagement and artistic expression.
- Closely work with East Coast Training and Events Director and local Field Sales Management to determine training needs and develop appropriate action plans to ensure total territory achieves and exceeds retail sales goals.
- Cultivate partnerships with retailers to support openings of new stores.
- Conduct seasonal training seminars for Beauty Ambassadors, Counter Managers, Business Managers and US Field Sales Team.
- Develop strong relationships within the Maison as well with all levels of store management teams and BA’s
- Conduct additional orientation training for newly hired Beauty Ambassadors/Business Managers in top doors and other doors as agreed by Director of Education.
- Ensure the proper usage with the BAs of the Kurky method/CRM, including Daily Business Report, follow up and support the training app, MFK Backstage.
- When needed, focus on key doors within each account. Partner with BAs and AEs to assist in development of these employees to bring them to next level.
- Correspond on a regular and timely basis with the field team, ensuring that local business needs are met while in store.
- Develop positive relationships with in store staff and retailer leadership, as well as supporting retailer events.
- Communicate effective selling tips and strategies with fragrances. Stay up to date with competition and forward findings to leadership.
- Assist in the ideation and development of virtual and in store event concepts for new and existing clients.
- Co-create, plan and execute innovative in-store events to drive retail sales and achieve goals. Maintaining the brand image by providing the highest level of customer service.
- Position requires in store time selling and training exemplifying the MFK brand standards and expectations.
- Develop seasonal strategies (for specific retailers when needed) to ensure larger events are anniversary, as well as planning for priority and growth stores.
- Partnership with Joan Tanis to create/develop/grow education and training. Working to elevate tools, programs, presentations, etc.
- Collaboratively work to shape event frame work and help to revolutionize brand expansion and promotions.
- Working together with the Paris office to ensure pop-ups and other event/promotions uphold the correct brand experience.
- Assist in data support and streamlining the reporting process
- Must exhibit the ability to develop strong relationships with various departments in each location to maximize sales, cultivate strong relationships and collaborate with all levels of store management including: Store Managers, DM’s, PR, and visual leads.
- Thrives on an environment that is fast-paced, rapidly changing, and customer service-oriented
- Must possess expert business acumen, analytical skills, and strategic ability
- Must demonstrate strong strategic, creative, interpersonal, organizational, and communication skills
- Ability for domestic travel and hours of work must be flexible to meet job objectives.
- 5-7 years of related field experience with training and events
- Team player
- Must possess expert business acumen, analytical skills, and strategic ability
- Highest levels of professionalism at all times, calm under pressure, operate with high level of integrity at all times
- Possesses and demonstrates strong negotiation skills
- Strong people skills to recruit and select best in class Brand Ambassadors.
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