Survey Assistant - Education Department (Hybrid/Remote)

Advantages Of Working For Employer

Join employer and be part of a team that conducts high-quality education-related research for over 40 years. As a leader in conducting large national surveys, employer offers challenging, innovative, and interesting multi-year projects. The scope of education research methodologies is wide-ranging, including primary data collection, analysis and reporting of existing data, transcript abstraction, classroom observations, qualitative analysis, and experimental and quasi-experimental designs. Employer values diversity in the workforce and actively seeks it. Employees enjoy world-class benefits, a business casual environment, and an emphasis on continuous learning.

Job Responsibilities

• Respond to telephone calls and emails from sample members with requests for technical support or questions about the research study.
• Code verbatim responses into an existing code frame.
• Conduct quality checks on outgoing contacts and incoming survey data.
• Use standard procedures to resolve questions and escalate more complex issues to more experienced support specialists.
• Conduct telephone and online research activities with individuals and businesses to obtain current address, phone number, email address, and/or general location of sampled individuals – including some “cold contact” calls.

Other Duties

• Review information for completeness, edits, or otherwise assist in clerical processing and/or data entry.
• Tabulate data collection results and production statistics.
• Conduct literature reviews and help draft methodological reports.

Requirements

• Strong problem-solving capabilities.
• Outstanding interpersonal, critical reasoning, and writing skills.
• Sharp attention to detail and robust organization skills.
• Some college-level courses or other postsecondary academic experience.
• High School Diploma.

Additional Information

• Hiring Company is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, our teams have conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration.
• Please include cover letter and resume in application.
• Rate: $18.50
• Qualified applicants must be eligible to work in the U.S. Employer regrets that we are unable to offer visa sponsorship for this position.
• This will be an intermittent role, requesting at least 16 hours of availability per week.
• Applicants will have the option to work remotely or at our downtown Chicago office.

Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.