Supervisor Teaching Operations (Remote)

Company Summary :

With more than 24,000 employees across the globe, Pearson is the world’s learning company, providing a range of products and services that help people make progress in their lives through learning.

Since 2001, our Pearson Virtual School division has reimagined K-12 education with full-time virtual schools for students who want a personalized, more flexible approach to learning. Our flagship products and services include Connections Academy, US-based online public charter schools; International Connections Academy, a global online private school; and Pearson Connexus, our comprehensive online school program for school districts nationwide.

Our company culture is built around our purpose, which is to “add life to a lifetime to learning” and a set of values that drive us to: ask why, ask what if, earn trust, deliver quality, and make our mark.

Position Summary :

Working from home, the Teaching Services Supervisor role will focus on teacher effectiveness and student success. Responsibilities for this role include hiring and onboarding, professional development, daily supervision and evaluation for staff, managing customer relationships, and departmental projects as assigned. The Supervisor will report to the Manager of Teaching Operations.

Primary Responsibilities :

Interview, hire, train, and supervise a team of direct reports staff members who work fromtheir homes and teach students online;

Ensure and monitor intervention in the case of low student participation/performance;

Collaborate with Pearson colleagues to develop and implement policies and procedures;

Communicate and collaborate effectively with Connections Academy school leaders and Teacher Managers to ensure fullimplementation of program policies and procedures by staff;

Conduct performance evaluations by providing high-qualitywritten and verbal feedback on a regular basis;

Ensure that staff exhibit and maintain a high level of professionalism, instructionalsupport, and customer service;

Maintain a high level of communication with staff, meeting as scheduled, to ensure compliance with departmental and program expectations, facilitate team collaboration, and to provide support;

Assist direct reports in the understanding of certification and professional development requirements and monitor to ensure completion;

Assist staff with implementing any program changes and/or new software applications;

Develop and host training sessions for staff as needed;

Assist the Leadership Team in creating IA’s and documents for assignments and communications with schools;

Develop and maintain a positive working relationship between the Teaching Services team and the schools and programs they are serving;

Exemplify the company’s values; and

Additional duties as assigned.

Requirements :

Minimum of 3 years teaching experience (virtual teaching experience preferred)

Experience supervising substitutes or teachers in an academic setting preferred.

Master’s degree in a related field preferred

Valid teaching credential required (any state)

Strong leadership qualities and a commitment to accountability toward studentperformance outcomes

Proven ability to analyze and interpret performance-based data

Comfortable presenting information to both small and large groups

Technologically proficient (especially with the use of Microsoft Office and Google Apps)

Customer focused approach, with excellent communication skills, both oral and written·

Innovative and creative problem solver, with a high degree of adaptability and flexibility to shift priorities

Demonstrated ability to manage multiple projects simultaneously and thrive in a fast-pacedenvironment

Team player- demonstrated ability to collaborate with colleagues and delegateresponsibility to accomplish objectives

Some travel may be required

Key Capabilities :

Customer Focused – Acts with a strong customer mindset (both internal and external) and is a visible advocate for the customer. Builds strong relationships with customers and uses those to improve their experience and outcomes.

Delivering Financial Results – A strong track record of delivering against budgets and commitments.

Communications - A great communicator who engages teams and stakeholders with thoughtful delivery and messages that resonate.

Building a strong team - Creates strong morale and inclusive spirit within team, proactively addresses team performance and communication challenges and blends new people into teams when needed. Has a track record of hiring and quickly and effectively onboarding great talent. Demonstrated success developing and promoting talent.

Works well in a matrix - Models collaboration, solves problems with peers, builds trust and support.

Takes personal responsibility – Can be relied on to complete tasks timely and well, demonstrates “ownership” regardless of the outcome, proactive in exploring and leveraging new opportunities.

Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the Colorado, California, Washington State, New York State and New York City laws, the pay range for this position is as follows:

The minimum full-time salary range is between $45,000 - $50,000.

This position is eligible to participate in an annual incentive program, and information on benefits offered is here

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What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [email protected].

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: LEARNING DELIVERY

Organization: Virtual Learning

Schedule: FULL\_TIME

Req ID: 12460

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