Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
Some similar recruitments
Operations Supervisor Jobs
Recruited by Goyard 8 months ago
Address Miami Beach, FL, United States
Culinary Supervisor - Amway Center
Recruited by Levy 8 months ago
Address , Orlando, 32801
$25 an hour
Operations Supervisor Jobs
Recruited by SimonMed Imaging 8 months ago
Address St Petersburg, FL, United States
People Operations Coordinator Job – Charlotte, Nc
Recruited by Talentcare 9 months ago
Address Charlotte, NC, United States
Operations Supervisor Jobs
Recruited by Owens & Minor 9 months ago
Address Jacksonville, FL, United States
Operations Supervisor Jobs
Recruited by Owens & Minor 9 months ago
Address Sunrise, FL, United States
Mtm Operations Supervisor (Remote)
Recruited by Cureatr 9 months ago
Address Gainesville, FL, United States
Traffic Operations Supervisor Jobs
Recruited by Volusia County, FL 10 months ago
Address , Deland, 32720, Fl
$54,390 - $94,463 a year
Supervisor Materials Operations - Tpa
Recruited by Breeze Airways™ 11 months ago
Address Tampa, FL, United States
Fiber Field Operations Technician
Recruited by NextEra Energy Services 11 months ago
Address Hollywood, FL, United States
Electrical Maintenance Supervisor Jobs
Recruited by Gerdau 11 months ago
Address , Charlotte, 28269, Nc
$90,000 - $115,000 a year
Operations Supervisor Jobs
Recruited by TJX Companies 1 year ago
Address , Charlotte, 28273, Nc
Operations Supervisor Jobs
Company | Tesla |
Address | Miami Gardens, FL, United States |
Employment type | FULL_TIME |
Salary | |
Category | Renewable Energy Semiconductor Manufacturing,Motor Vehicle Manufacturing,Utilities |
Expires | 2023-09-17 |
Posted at | 8 months ago |
What To Expect
The Operations Supervisor is responsible for delivering an exceptional experience to our customers, developing team members, and managing day-to-day vehicle delivery operations. Our managers must deliver excellent results and achieve goals quarter after quarter, month after month, on all aspects of customers, people, operations, and financials.
The ideal candidate has the technical acumen to be able to communicate effectively with internal teams, excellent time management abilities and is passionate about leading change while inspiring teams. This role directly supports Tesla’s mission by ensuring an exceptional and memorable buying experience for our customers.
To succeed at Tesla, you must be energetic, highly organized, and hard working. You should have a passion for sustainable energy and the ability to create exceptional customer experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We will reward team players who help others succeed and empower the team around them.
What You’ll Do
Business HealthLead delivery vehicle preparation team consisting of Vehicle Specialists and Documentation Actively set individual and team targets for Vehicle Assistants, Detailers, and Vehicle Coordinators and actively train, coach, and develop them Assist in the planning, implementation, and follow up of vehicle prep operational tasks and projects including, but not limited to vehicle movement coordination in vehicle lots and delivery bays, delivery schedule monitoring, vehicle repairs, detailer performance, lot organization and maintenance, and coordinator support Help control expenses, including staffing, supplies, and services Work collaboratively with other departments, particularly Customer Experience Manager and Service Department to enhance customer experience Represent Tesla in a professional and responsible manner when communicating with others both inside and outside the company Monitor daily deliveries, create reporting metrics, and actively review information with your Manager Maintain constant focus on improving the Tesla delivery experience Demonstrate fluency in the local market’s DMV requirements and processes Perform additional responsibilities as assigned when business needs arise Meet and Exceed KPI, partner to achieve sales and delivery targets along with P&L requirements for location Proficient in Sales Operations; strong collaboration with store leadership ability to lead sales floor during Manager on Duty shifts
Customer ExperienceResponsible for ensuring all employees provide best in class experience in every interaction Determine resources needed to ensure vehicle preparation for customer appointments are staffed appropriately Proactively mediate and resolve any customer concerns regarding vehicle preparation and quality Manage escalations quickly and effectively Empower and guide employees through challenging concerns, to make decisions in the customers’ best interest while also supporting Tesla’s mission
Employee EngagementRecruit, train, and develop management team and employees ensuring all positions are filled in a timely manner Support, implement and provide follow-up for all training Continually evaluate the performance of each employee and provide constant feedback to drive results Identify high potential talent and effectively succession plan for needs of the business Ensure all employees adhere to Tesla policies and procedures Resolve all people and safety issues in a timely and effective manner, collaborating with Human Resources and appropriate teams effectively
Brand StandardsEnsure facility maintenance and showroom presentation adhere to the brand standard Control store expenses continually striving to reduce costs Ensure all employees align with Tesla’s Dress Code and Grooming Guidelines
What You’ll Bring
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction Family-building, fertility, adoption and surrogacy benefits Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA Healthcare and Dependent Care Flexible Spending Accounts (FSA) LGBTQ+ care concierge services 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits Company paid Basic Life, AD&D, short-term and long-term disability insurance Employee Assistance Program Sick and Vacation time (Flex time for salary positions), and Paid Holidays Back-up childcare and parenting support resources Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance Weight Loss and Tobacco Cessation Programs Tesla Babies program Commuter benefits Employee discounts and perks program
#Sales&CustomerSupport
The Operations Supervisor is responsible for delivering an exceptional experience to our customers, developing team members, and managing day-to-day vehicle delivery operations. Our managers must deliver excellent results and achieve goals quarter after quarter, month after month, on all aspects of customers, people, operations, and financials.
The ideal candidate has the technical acumen to be able to communicate effectively with internal teams, excellent time management abilities and is passionate about leading change while inspiring teams. This role directly supports Tesla’s mission by ensuring an exceptional and memorable buying experience for our customers.
To succeed at Tesla, you must be energetic, highly organized, and hard working. You should have a passion for sustainable energy and the ability to create exceptional customer experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We will reward team players who help others succeed and empower the team around them.
What You’ll Do
Business Health
- Valid driver’s license in the country in which you are applying, 2-year minimum driving record required with a clean driving history
- Ability to develop collaborative relationships acting as a well-respected, trusted partner with whom others want to work
- Excellent written and verbal communication skills
- Ability to obtain appropriate state licensing, where applicable
- Ability to problem solve, prioritize multiple projects and adhere to business-critical deadlines
- Dedicated and ethical approach to Tesla standards
- Strong and proven experience leading field, technical repair or manufacturing teams in a fast-paced, technology driven environment with strong customer facing responsibilities
- 2+ years of applicable experience with proven track record of meeting or exceeding goals in a service-focused industry; automotive expertise is not required
- Ability to work evening hours, weekends and holidays in a retail environment
- Bachelor’s degree or equivalent
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
-
Systems Analyst - Excel, Xml, Sql, Scripting
By CyberCoders At Salt Lake City, UT, United States 7 months ago
-
(Senior) Finance & Shared Services Manager
By Catholics For Choice At Washington, DC, United States 7 months ago
-
Paralegal - Probate Administration
By CyberCoders At Miami, FL, United States 7 months ago
-
Account Executive - Automotive Software
By ECW Search At United States 7 months ago
-
Construction Project Coordinator Jobs
By CyberCoders At River Falls, WI, United States 7 months ago