Operations Supervisor Jobs

Join Puffy's team at our Los Angeles premises, conveniently located in North Hollywood. Puffy is a rapidly expanding e-commerce retailer known for our exceptional mattresses, beloved by millions of sleepers in North America. Since entering the bed-in-a-box market in 2016, we have consistently achieved year-on-year growth and received recognition from top publications such as Entrepreneur.com and TechCompanyNews. Our product line now includes a comprehensive range of bedroom essentials, including pillows, bedding, and accessories.

Collaborating closely with the General Manager, you'll turn visions into plans for company growth. Process Optimization refines operations, while Resource Oversight ensures smooth inventory and equipment management. Facilities Excellence, Cross-Functional Synergy, Safety and Compliance, and Innovative Solutions are your tools for a secure, collaborative, and progressive workspace. Your Event Coordination ensures seamless company gatherings while Insightful Reporting empowers informed senior management decisions, embodying operational excellence.

Why joining us could be the next best step in your career?

• Forbes Member CEO: Gain valuable experience working with a CEO who is a member of the Forbes Council.
• Top-tier equipment and tech stack: We provide the best equipment and technology to empower you in your work.
• Great Place to Work: We are certified by Great Place to Work, providing a positive and engaging work environment.
• Rapid business expansion: Puffy’s headcount increased by 35% in 2022, demonstrating our substantial growth potential.
• Convenient location in North Hollywood: Our accessible office space in North Hollywood ensures a convenient commute.
• Health & Lifestyle: We prioritize a healthy lifestyle, offering world-class health insurance (including dental and vision coverage), and our canteen is stocked with organic snacks, juices, fruits, tea, and coffee.
• Accelerate your career trajectory: Experience accelerated career growth within your role through a clear path and annual internal promotion opportunities.
• Unmatched compensation: Get a competitive salary + a 10% monthly bonus.
• Enjoy great perks and benefits: Health Insurance, Dental, Vision, PTO, 401K, team building events, and office lunches every Friday.

Responsibilities:

• Facilities Excellence: Champion the management of facilities, overseeing repairs, maintenance, and the artful utilization of office spaces to create an environment that embodies the company's values.
• Operational Leadership: Lead and inspire the daily operations of the North Hollywood office, expertly managing workflows to ensure continuous efficiency.
• Innovative Solutions: Embrace the challenge of identifying operational bottlenecks and inefficiencies, skillfully implementing innovative solutions that propel the company forward.
• Event Coordination: Provide invaluable support in planning and executing company events, meetings, and conferences hosted at the LA office, contributing to their success.
• Insightful Reporting: Generate and present regular reports on operations, drawing on keen insights and well-grounded recommendations to empower senior management's decision-making.
• Process Optimization: Develop, refine, and meticulously document operations procedures, policies, and protocols, breathing life into an optimized and responsive operational framework.
• Resource Oversight: Skillfully monitor and manage inventory, supplies, and equipment, orchestrating timely replenishment and maintenance to avoid interruptions.
• Strategic Collaboration: Collaborate hand in hand with the General Manager to translate high-level operational strategies into actionable plans that propel the company toward its goals.
• Safety and Compliance: Be the guardian of health and safety standards, ensuring unwavering compliance and cultivating a secure and reassuring office environment.
• Cross-Functional Synergy: Foster a culture of seamless collaboration among departments, facilitating interdepartmental processes and communication channels.

Required skills/experience:

• Articulate Communicator: Possess excellent written and verbal communication skills, employing them adeptly for seamless cross-functional collaboration and idea dissemination.
• Holistic Thinker: Skillfully approach situations from diverse angles, effectively strategizing for holistic and effective problem-solving.
• Agile Adaptability: Thrive in dynamic work environments, adroitly adjusting strategies in response to evolving circumstances.
• Relational Virtuoso: Display a remarkable ability to cultivate and sustain relationships with colleagues, stakeholders, and partners.
• Inspirational Leadership: Exemplify exceptional leadership qualities, infusing the operations team with inspiration and nurturing a vibrant and motivated work environment.
• Strategic Problem Solver: Possesses a sharp analytical mind to discern challenges, devise ingenious solutions, and make well-considered decisions.
• Unwavering Attention to Detail: Display an unwavering commitment to precision, ensuring accuracy permeates every aspect of processes and documentation.
• Master of Time: Exhibit proficiency in juggling multiple tasks and priorities without compromising on deadlines or quality.
• Operational Mastery: A proven track record in orchestrating operations with finesse, displaying adeptness in resource management and process enhancement.

Qualifications:

• Retail Industry Insight: Previous experience in the retail industry is a definite plus, offering nuanced understanding and insights.
• Proven Operational Expertise: Demonstrable experience in operations management or a related role, with a portfolio of achievements that speak to your proficiency.
• Tech-Savvy: Proficiency in relevant software and tools, such as Slack and Asana, gives you an advantage in streamlining operations.
• Safety and Facilities Acumen: Familiarity with health and safety regulations and facilities management is essential for creating a secure and conducive work environment.

What’s next?

Click “Apply” to begin your application today! We've optimized our recruitment process into 3 simple steps. If you pass the test, you will be scheduled for Stage 2 within one business day.

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