Operations Supervisor Jobs

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Job Summary

Job Grade: 20C

This position works in the UPS Mail Innovations Regional Processing Facility. He/She has key responsibilities in supervising operations related to mail receiving, processing, sorting and shipping operations, as well coordinating with facility administrative activities. This position make decisions based upon broad guidelines, practical experience and sound business judgments. He/She is responsible for supervision, training and/or development of facility operations employees and contract staff. This position evaluates problems involving multiple functional areas of mail operations and logistics, while striving to maintain customer retention through sound judgment and effective problem solving skills.

Responsibilities:

• Meets or exceeds productivity goals established for mail operations functions.
• Establishes and maintains positive relationships as needed with customer operational staff, applicable USPS staff and vendors.
• Maintains a clean and orderly environment in all operations areas of the Regional Processing Facility.
• Trains assigned on-site staff and follow-up to ensure work is accurate and complete.
• Works with only broad supervision.
• Supervises activities of staff in mail receiving, processing, sorting and shipping operations in a timely, cost effective manner, consistent with established operations procedures and USPS requirements.
• Maintains confidentiality of all internal systems, procedures, customer data and personnel information.
• Ensures accuracy of direct mail processing and preparation operations in accordance with USPS requirements, customer requests, and established procedures.
• Plans and recommends appropriate staff levels consistent with workload demands.
• Assures operational supplies are on-hand and available at all times.

Qualifications:

• Flexible and adaptive to changing work requirements
• Working knowledge of mail processing services, systems, procedures and operations equipment
• Ability to work in a fast-paced, dynamic work environment
• Excellent oral and written communications skills
• One (1) year management/supervisory experience in a production/processing environment
• Working knowledge of USPS requirements in the preparation of Standard Mail and parcels

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

Employer will sponsor visas for specific positions. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.