Store Director Jobs

The Store Director ensures a consistently memorable client shopping experience while generating meaningful revenue and positive operating profit for their store.

POSITION SCOPE

Sales Business Development/Performance & Client

• Lead and develop the business of the store
• Be aware of the competitive landscape and market trends.
• Build a loyal Clientele, leveraging all clienteling tools
• Act as an ambassador by proactively representing the Brand in relevant local activities (networking, PR)
• Responsible for achieving store shrinkage goals and for the establishment and implementation of both new and existing loss prevention procedures (in conjunction with the Retail Management)
• Develop an precise understanding business and local market to suggest actions and recommendations
• In conjunction with Retail Management, establish sales and margin goals and be responsible for their achievement
• Maximize the potential of all product categories and universes carried in the store, capitalizing on all available support (visual merchandising, training, clienteling, events, regional office team...) and fostering synergies between categories

Team Management and Development

• Provide consistent and qualitative feedback, coach the team
• Develop the team to ensure they deliver our Promise to every Client
• Set achievable challenging team and individual targets for the store; assess, monitor and manage performance to ensure these goals are achieved
• Identify, recruit and develop talents, secure succession plans
• Lead by example on the floor, understand the Clients' needs, identify potential areas of improvement and cultivate a feel for the market trends
• Organize the team in an efficient manner according to business needs and delegate responsibility
• Translate strategic and business goals into concrete and individual actions and objectives
• Manage and motivate the team to drive the business: create a positive work environment, empower the team, encourage innovative solutions.

Buying

• Participate in the open-to-buy process with the HQ buying team based in Paris in order to give stores the right product assortment and information to help them reach their maximum sales potential
• Manage plans for stock levels
• Liaising regularly with the WW, MW and Accessories Merchandising team based in Paris (Identifying items and merchandise classifications of high sales and profit potential, Communicating special requirements relating to customer needs or competition, Assuring the maintenance of appropriate and balanced inventory levels)
• Review performance indicators, such as sales and discount levels

Operations

• Ensure policies, standards and procedures are communicated and implemented
• Monitor store controllable expenses, supervise loss, asset protection and risk management and be accountable for inventory management.

External relations

• Maintain a leadership role in community & Attend local community events
• Networks and raises community awareness in local markets
• Directly responsible to contact local area social organizations

PROFILE

You have strong relational skills and are comfortable in building relations with internal and external client's and interact with people with different cultures and habits.

Passion for retail and luxury and at least 5 to 10 years work experience in a Store Management position

Communication: excellent & impactful, you're able to share your vision and translate it in pragmatic actions

Entrepreneur: you drive your business by thinking out of the box and taking initiatives

Agility: you can adapt to various situations and be proactive even without having all the information

Leader: you have a positive can-do attitude and encourage your team

Peoplegrower: your team is at the heart of your business and through effective coaching you make them grow

Commercial Mindset: you act with the Client in mind and are dedicated to meet the expectations and requirements of our clients