Group Director, Store Design Operations

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of everyone increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.

Group Director, Store Design Operations

CHANEL is looking for an Operations Leader to join our Store Design Team in New York. Your immediate task will be to play a leading role in the execution of the Capex effort to renovate our points of sale in the Multi Brand Retailer environment. Future responsibilities will be managing the workflow of a store design team of 10+ designers and looking for opportunities to streamline the way we work. The Store Design Project Manager will be reporting to Head of Store Design. Our ideal candidate will have 8+ years of experience in project management, store design, construction management or related industry with a passion for architectural design and the process of creation, project management, and problem solving.

What impact you can create at CHANEL:

• Elevation of Brand Image at point of sale
• Bring in luxury brand retail experience
• Manage large number of projects simultaneously
• Maintain great accuracy of information within current and future database
• Evaluate, evolve, and maintain processes among 3 store design teams (SAB, MBR, WFJ) and be a connector to cross divisional teams

You are energized by…

• Navigating complexity and supporting consistent transformation and change
• Connecting the dots on problems, bring a key eye for details and expert problem perception
• Working in a highly collaborative environment
• Collaborating with passionate teammates

What You Will Bring To The Team...

• Ability to multi-task, prioritize projects and deadlines, have adept project management skills, attention to detail, understanding of design and architectural process
• Process and workflow management
• Experience using project management tools and architectural software (AutoCAD, Sketchup) a plus
• Self-motivated, diplomatic communicator with excellent interpersonal skills & social fluency. You are autonomous, curious, and rigorous.
• Collaborating with internal and external resources
• Fluency in Microsoft teams, Smartsheet, Adobe creative suite
• Support in the execution of counter installation and renovations
• Exceptional organization and analytical abilities

What skills you will learn? What experiences might you have?

• Architectural design applied to various retail environments from experienced experts
• Collaboration in a highly organized workgroup

Job Responsibilities To Include…

• Assist the store design team in managing and prioritizing workloads, assign parallel work to cross functional teams, and work with closely other teams to prioritize projects
• Ensure quality and consistency of processes and protocols within the department (project management, trafficking, staffing, internal/external communication)
• Partner with the store design team to ensure store designs are aligned with the needs of the Global artistic direction, US business and North America field teams.
• Lead and facilitate store design project review meetings with various US business divisions.
• Create process, schedules, and responsibility overview for the various projects, making sure that milestones and deliverables are respected; create and maintain progress reports that control and track; complete risk assessment; responsible for the end-to-end coordination, timelines, consistency, and efficiency of project delivery. Keeping Global and US teams aligned and informed.
• Compile US Store Design team needs and evolve briefing process. Ensure US store design brief has been completed accurately by field, business, corporate teams and that documentation and project request information is submitted.
• Carry out retrospectives to analyze and allow constant improvement of our processes.

Position Logistics:

• 8+ years of experience in architectural firm or retail architectural/ store design/construction management
• Minimum 3 Days a week in the NYO
• Travel requirement 15%
• Bachelor’s Degree in Design or Architecture related field

The anticipated base salary range for this position is $127,000 - $170,000. Base salary is one component of the total compensation for this position. Other components will include additional compensation, benefits, and perks.

Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:

Diversity and Inclusion

• We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.
• At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.

Chanel Community

• Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.
• CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.

Fondation Chanel

• Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.
• For more information, please navigate to the Fondation Chanel website here

Sustainability

• CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.
• Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.

Arts and Culture

• We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.

Career and Leadership Development:

• We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.

Compensation

• Base salary, bonus potential and other forms of variable pay may be offered for this position

Benefits And Perks

• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
• Generous paid time off policies to include vacation, holiday, sick and volunteer days
• Flexibility (flexible time and hybrid work options)
• Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
• Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
• Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure and Wellbeing Days in Retail) and a Wellbeing fund
• 401K, pension, and other incentives