Retail Store Director Jobs

Solid experience is required in retail industry, effective team management, senior leadership skills managing both up and down.

Build motivated and high performing teams through effective leadership and line management

Expand relationship with Marketing and Customer Relationship Management (CRM) to maximize sell out

Work with the HR department to ensure people management issues are satisfactorily resolved and relevant HR policies are adhered to

Proactively encourage retail teams to deepen their knowledge about the customers and improve customers satisfaction and experience

SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES REQUIRED

5 - 10 years of store management experience

Constantly acquire new industry knowledge and skills and share learnings with team members and colleagues

Establish positive relationships, act with customers in mind, and have great networking and relationship management

Excellent communication skills with customers, associates and business partners

Attention to detail and strong follow through on responsibilities

Strong communication and interpersonal skills

Have 5 or more years of management experience with similar scope.

Have a bachelor’s degree or equivalent combo of education and experience.

Assess data and customer relationships quickly to personalize each experience.

Medical, dental, vision, life insurance, pet insurance, legal plan, ID theft, commuter benefit*

Act as a business owner with an emotional connection to everything in the store and profitability top of mind.

Start each day focused on the one or two things that will have the greatest impact on the business.

5+ years of experience in retail sales and management.

Ensure that each customer receives outstanding service during entire visit; customers have positive memorable experience during each visit.

Coordinate and manage physical inventory. Work with Controller to successfully manage inventory and control shrinkage.

Manage mark-out-of-stock process, reviewing damaged merchandise for potential repair or dry clean options, adhere to internal processes/procedures.

Additional responsibilities may be added as the needs of the business evolve.

Possess strong leadership, coaching, training, and development skills.

Strong interpersonal and team management skills.

Lead and manage entire Business-Cycles and you must have experience in discussing terms and understanding associated Legal and Business Risks.

Excellent written, analytical, and communication skills.

Has a nimble operating capacity with demonstrated cross functional acumen which moves the client experience needle.

Minimum of 10 years’ experience in the analytics, machine learning, information technology or consulting space.

A strategic thinker who thrives in a fast paced yet open and transparent work culture.

Organizational Skills: Able to utilize time, energy, and resources to manage priorities, stay on track, and achieve goals.

3+ years of work experience in Music, Education, or related field or Bachelor’s Degree

Assist with customer service issues as needed, helping to maintain long term students by creating a great experience

Ability to pass Guitar Center specific training and certifications

Skilled ability to demonstrate competency and proficiency in the area they will be teaching (Drums, Guitar, Keyboard)

Musical Passion: Able to motivate your students and share your passion of music through teaching.

Organizational Skills: Able to utilize time, energy, and resources to manage priorities, stay on track, and achieve goals.

3+ years of work experience in Music, Education, or related field or Bachelor’s Degree

Assist with customer service issues as needed, helping to maintain long term students by creating a great experience

Ability to pass Guitar Center specific training and certifications

Skilled ability to demonstrate competency and proficiency in the area they will be teaching (Drums, Guitar, Keyboard)

Musical Passion: Able to motivate your students and share your passion of music through teaching.

5 - 10 years of store management experience

Constantly acquire new industry knowledge and skills and share learnings with team members and colleagues

Establish positive relationships, act with customers in mind, and have great networking and relationship management

Excellent communication skills with customers, associates and business partners

Attention to detail and strong follow through on responsibilities

Strong communication and interpersonal skills

2-4 years of direct-to-consumer (DTC) ecommerce experience, with knowledge and experience in Shopify platform management.

Conduct day-to-day operations including order management, processing returns, and troubleshooting inventory issues.

Manage customer facing updates to our Shopify ecommerce platform, including product launches, creating landing pages, and optimizing existing products and pages.

Manages all escalations directly with customers from our Amazon storefront.

1-2 years experience in operations or customer service.

Effective communication skills across the organization. Excellent at building and maintaining strong relationships, both internal and external.

Oversee Project Management of all materials and sampling to ensure all materials meet brand standards and are reviewed/approved internally.

Assist and educate project management team on negotiating terms, pricing etc. for project-specific vendors.

Capable of leading a team & performance management

Oversee all department scheduling, most notably delegating projects to internal and external project managers managing the bandwidth of the teams

Assist and teach project managers to resolve timeline issues that arise on projects

Oversee the external partner that manages the Concept book to ensure it is kept up to date

Plan, identify, communicate, and delegate key responsibilities and standard processes to store management to ensure smooth flow of operations within region

10+ years minimum of progressively responsible luxury retail management experience with P&L responsibility

Develop Store Directors and Managers to deliver a strong customer experience in all stores

Communicate corporate initiatives and directives to field management and teams through daily or weekly meetings and bulletins.

Lead the stores to drive business daily, weekly, monthly and annually with a constant focus on Client Experience and Client Development

Demonstrate knowledge of the local markets and business environment trends that include competitors’ business activities and overall trends

High School Education or equivalent combination of education and experience.

Enforce company policy pertaining to check acceptance procedures and ID Requirements.

Previous experience managing a department preferred

Good organizational skills, with a full understanding of operation systems and bookkeeping procedures.

Good oral and written communication skills and the ability to handle a diverse crew in a stressful environment.

Thorough understanding of all safety requirements and company safety policies.

2-4 years of direct-to-consumer (DTC) ecommerce experience, with knowledge and experience in Shopify platform management

Conduct day-to-day operations including order management, processing returns, and troubleshooting inventory issues.

Manage customer facing updates to our Shopify ecommerce platform, including product launches, creating landing pages, and optimizing existing products and pages

Manages all escalations directly with customers from our Amazon storefront.

1-2 years experience in operations or customer service.

Effective communication skills across the organization. Excellent at building and maintaining strong relationships, both internal and external

In conjunction with Retail Management, establish sales and margin goals and be responsible for their achievement

Monitor store controllable expenses, supervise loss, asset protection and risk management and be accountable for inventory management.

Set achievable challenging team and individual targets for the store; assess, monitor and manage performance to ensure these goals are achieved

Manage and motivate the team to drive the business: create a positive work environment, empower the team, encourage innovative solutions.

Manage plans for stock levels

Lead and develop the business of the store

In conjunction with Retail Management, establish sales and margin goals and be responsible for their achievement

Monitor store controllable expenses, supervise loss, asset protection and risk management and be accountable for inventory management.

Set achievable challenging team and individual targets for the store; assess, monitor and manage performance to ensure these goals are achieved

Manage and motivate the team to drive the business: create a positive work environment, empower the team, encourage innovative solutions.

Manage plans for stock levels

Lead and develop the business of the store

Respond to all employee's questions, concerns or suggestions and communicate team resource requirements to management.

Required Experience, Education And Skills

Experience leading a team of hourly members; skills include onboarding, training, coaching and providing feedback.

Experience in a dynamic role that combines problem solving, teamwork, technical skills, and customer service

Provide real-time coaching and feedback for performance concerns; document and escalate all employee relations issues in a timely manner to management.

Elevated skills in decision making, active listening and problem solving.

· Great communication skills, verbal, written, very good stakeholder management and partnering

Project work includes portfolio management in the Retail stores area, and Ecommerce projects.

· Deep IT project management expertise

· Milestone management, schedule management, resource assignment, status management

Excellent communication skills to work with both executive level and operational level of business, technical and vendor groups.

Company: eCommerce, Retail, Educational Products & Technology

Research and select appropriate technologies, including point of sale and inventory management, and manage transition from current system

P&L management and financial analysis

Management and development of people

Work with web and mobile experience team to integrate store customer journey into the broader Base Camp experience

Recommend a product strategy for NG Retail, considering customer, integration with Base Camp experience, and maximizing profit

Expertise in visitor attraction or museum retail industry, including knowledge of systems and strategies

Organizational Skills: Able to utilize time, energy, and resources to manage priorities, stay on track, and achieve goals.

3+ years of work experience in Music, Education, or related field or Bachelor’s Degree

Assist with customer service issues as needed, helping to maintain long term students by creating a great experience

Ability to pass Guitar Center specific training and certifications

Skilled ability to demonstrate competency and proficiency in the area they will be teaching (Drums, Guitar, Keyboard)

Musical Passion: Able to motivate your students and share your passion of music through teaching.