Sr. Technical Program Manager, Packaging Innovation

Are you motivated to drive significant packaging waste reduction efforts across Amazon’s global organization? Amazon's Pack Innovation team is looking for an experienced, driven, and analytical Sr. Technical Program Manager with outstanding leadership skills to lead a critical component of Amazon's Climate Pledge. Pack Innovation sets the global, multi-year strategic packaging vision to drive waste and cost reduction and contribute directly to Amazon’s Climate Pledge goals. Our products are public facing and provide a unique opportunity to interact with end customers on every order.
In this role you will both think big and execute, developing and executing processes and mechanisms to expand Amazon’s Frustration Free Packaging programs among Selling Partners, advancing ready-to-ship and recyclable solutions to delight customers and improve operational efficiency and work across Automation, Finance, Data Science, Operations and Selling Partners organizations. You will be successful in this role if you (1) are passionate about driving out waste in operational processes and supply chains, (2) can develop data-based insights and turn them into actionable workplans, and (3) collaborate across multi-functional teams to execute with excellence. You will drive measurable increases in adoption of ecommerce-friendly packaging and strive to deeply understand our selling partners’ and customers' experience, monitor and react to their needs and feedback, and use that knowledge to define and create new ways to grow impact over time.
A successful candidate excels in both strategic thinking and tactical execution, is comfortable with ambiguity and thrives in driving large-scale changes. This individual should be comfortable working independently in a fast-paced, rapidly evolving environment with fast delivery time and rapid iteration. You will have high ownership of your work as proven by a track record of working in a cross-functional capacity and driving projects to their completion while delivering operational excellence. You are detail-oriented, agile, with strong time management, communication, and project management skills, and have experience working across Amazon’s Supply Chain. You anticipate bottlenecks, provide escalation management, and make tradeoffs when necessary. Keys to success include strong motivation to dive deep into the data to uncover root causes and solving problems independently. Most importantly, your work will directly impact the shopping and delivery experience of millions of customers globally by improving the selection of lower waste products for our customers.
Key job responsibilities

• Be a technical problem solver on the team, identifying innovative solutions to project roadblocks
• Lead high-visibility, cross-team initiatives including scoping, requirement gathering, technical design, implementation, and launch phases. This includes evaluating and recommending technical solutions to meet customer requirements, ensuring long-term scalability, and meeting project timelines
• Write effective narratives and presenting them to senior leadership
• Work closely with technical leaders and product managers to compose and influence product vision, roadmap and execution
• Provide clear and timely reporting of key performance metrics across internal & external stakeholders
• Reduce cross-organizational exposure to failure modes (e.g. requirements not sufficiently understood/documented, ineffective cross-team collaboration, inadequate system design, insufficient testing/gaps, etc.)
• Demonstrate strong program management, organizational, and leadership skills

About the team
If you want to delight millions of customers by reducing packaging at scale, Amazon’s global packaging organization may be the place for you. The Packaging Innovation team works across the Consumer organization to eliminate waste, reduce damages, and drive significant savings for Amazon, our Selling Partners, and our customers. Since 2015, Packaging Innovation has reduced the weight of Amazon outbound packaging by more than 38%, eliminating over 1.5 million tons of packaging material.

• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $119,000/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.