Sr Product Designer, Hotels Marketplace - Social Commerce

About The Role
The Hotels Marketplace Social Commerce teams build products that urge users to share the Hopper app. This means creating products where the price, selection, convenience, and trust of our marketplace are enhanced when using Hopper with friends.
As a Product Designer, you will design functional and delightful features for Hopper customers. You will be a vital member of talented and highly-visible teams with the goal of making it easy and valuable for users to share Hopper with friends. The social commerce projects are big-bets. We are seeking an out of the box thinker who can navigate early-stage ambiguity and chart a clear strategy that brings value to our customers and to the business.
Your responsibilities will include delivering impactful solutions and acting as the voice of the customer by soliciting feedback through surveys, user studies, and usability testing. You will also draw inspiration from other successful apps with share features that drive user growth. Whether you are working on a travel video feed or a group buying feature, you will collaborate closely with product managers and engineers to define design problems, consider multiple perspectives, and advocate for simple solutions.
What Would Your Day-to-day Look Like

• Deliver solutions that focus on a great user experience while balancing company goals, design cohesion, and ease of implementation
• Seek out, understand, share and incorporate qualitative and quantitative feedback throughout the design process leveraging surveys, user testing and user data
• Prioritize appropriately: Use good judgment to make appropriate tradeoffs to speed up product learning and balance competing priorities
• Own all aspects of design for your verticals including ideation, research, prototyping, usability tests, and visual design
• Work autonomously in a cross-functional, agile product group with Product Managers and Engineers to prioritize and build new features

An Ideal Candidate Has

• 4+ years of experience designing and shipping cross platform (iOS, Android, web) consumer-focused products and working with product and engineering teams
• The ability to independently flourish with minimal guidance, be proactive, and handle ambiguity
• Ability to own design process end-to-end from concept to implementation including basic success measurement
• An up-to-date understanding of mobile and/or web best practices, design standards, and trends
• Have a great sense for aesthetics that could work with or extend Hopper’s style
• Demonstrated experience in visual design, interactive design and prototyping
• Comfort with a fast-paced, agile development process
• Proven track record of designing completely new experiences and features
• No ego when it comes to product or design; strong commitment to doing what is right for the customer and the company
• History of leading discovery and ideation and aligning the group around a vision and approach
• Strong portfolio showcasing your past work and design process

Perks Of Working With Us

• Access to a 401k
• WeWork All Access Pass OR Work-from-home stipend
• Small, dynamic teams = massive impact
• Free carrot cash allowance every year! 🥕
• Entrepreneurial culture where pushing limits and taking risks is everyday business
• "Work from anywhere policy"
• 100% employer paid medical, dental, vision, disability and life insurance plans
• Unlimited PTO
• Well-funded and proven startup with large ambitions, competitive salary and pre-IPO equity plan
• Open communication with management and company leadership

More About Hopper
At Hopper, we are on a mission to become the world’s best — and most fun — place to book travel. By leveraging massive amounts of data, advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to help customers spend less and travel better. Ranked the third largest online travel agency in North America, the app has been downloaded nearly 80 million times and continues to gain market share globally.
Here are just a few stats that demonstrate the company’s recent growth:

• Given the success of its fintech products, Hopper launched a B2B initiative called Hopper Cloud in late 2021. Through this partnership program, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory. As its first Hopper Cloud partnership,
• Recognized as one of the world’s most innovative companies by Fast Company four years in a row, Hopper has been downloaded over 80 million times and continues to have millions of new installs each month.
• Hopper partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders.
• Hopper sold around $4 billion in travel and travel fintech in 2022, up nearly 3X over 2021. In 2022, Hopper increased its revenue 2.5X year-over year.
• Hopper has raised over $700 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. Hopper is primed to continue its acceleration as the world’s fastest-growing mobile-first travel marketplace.
• The company’s bespoke fintech products, such as Flight Disruption Guarantee and Price Freeze, now represent 30-40% of Hopper’s total app revenue.

Come take off with us!