Sr Ops Implementation Project Manager

Department: Operations Strategy & Implementation
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
:
The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Senior Operations Implementation Project Manager supports our Purpose by applying an understanding of cross-functional business objectives to driv e all aspects of highly complex, highly visible projects within key departments throughout the Company. This role partners with accountable Leaders in Business (Commercial and Operations) and Technology while lead ing a Team to deliver superior project results within the desired scope, timeline, and budget. The Senior Operations Implementation Project Manager is a strategic thinker who looks forward to building strong relationships and initiating meaningful change at Southwest.
Additional Details:
A Project Management Professional certification may be beneficial for transitioning to this role, but is not required.
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
The culture of Southwest Airlines means we embrace a flexible workplace and value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. This role is a hybrid position based out of our Corporate Campus in Dallas, TX, which requires Employees to work onsite on our Corporate Campus at least three days a week. The Department designates the specific three days of the week Employees must work on-site.
For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.
Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
Responsibilities
Partner with Ops Strategy and Implementation Managers and Directors to lead projects in support of the department's strategic plan
Understands complex business objectives and scope; based on the initiative, partners with program managers, project managers, business consultants, and subject matter experts to define and deliver the objectives
Develop project charters and project plans for multiple simultaneous projects or for a single high complexity project spanning multiple functional areas including scope, budget and schedule and executes tasks defined in the project plan to achieve project goals using standard project management methodologies and practices
Communicate plan and all relevant components of the plan such as risk, schedules, expectations, and ongoing updates to Leaders, Stakeholders, Sponsors, and Project Teams to maintain project alignment
Partner with resource managers, Business Partners, and vendors to assemble a project Team and provide ongoing motivation to drive projects to successful completion
Proactively monitor risks, issues, and scope, ensuring the appropriate level of priority, visibility, and escalation
Build trust and influence without authority cross-functionally and across diverse Teams
Mentors less experienced project managers
May perform other job duties as directed by Employee's Leaders
Knowledge, Skills and Abilities
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, Leadership technique, production methods, and coordination of People and resources
Knowledge of project management processes, procedures, and tools
Knowledge of MS Project, Visio, and MS Office Suite including SharePoint
Knowledge of financial management principles to create, track, and update project finances and business case
Skilled in understanding and applying information to contribute to the organization's strategic plan
Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
Ability to listen to, understand, and communicate ideas presented in writing and/or in speaking with others Education
Required: High School Diploma or GED Experience
Expert level experience, expansive and far reaching knowledge in:
Project management
Issue and risk management
Licensing/Certification
N/A
Physical Abilities
Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
Pay & Benefits:
Competitive market salary from $118,600 per year to $131,800 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.
Benefits you’ll love:
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
 Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck**
Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit***
Explore more Benefits you’ll love: https://careers.southwestair.com/benefits

• Pay amount doesn’t guarantee employment for any particular period of time **401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits

***ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company
Southwest Airlines is an Equal Opportunity Employer.
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